Amazon Drive (discontinued) vs. Progress ShareFile

Amazon Cloud Drive is a fantastic backup solution for storing your digital files on the web, but if you want to manage, tweak, organize or otherwise maintain those files after they have reached the cloud, the experience immediately begins to suffer. This is especially noted when major competitor products like Microsoft and Dropbox offer similar services at similar prices, but offer far better interfaces for file management.

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When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.

• Amazon Drive automatically detects photos and videos in specific folders (that you choose). It will add them to Drive without any action from me.
• There is a desktop app where you can access all of your files (in addition to web-based access).

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• Secure File Storage and Sharing.
• Workflows to get customer/affiliate responses to comments on documents.
• I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
• I love the upload notifications and reports on user activity.
• The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
• Integrations with Microsoft 365 - FANTASTIC - thank you.

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• Less storage than Google Drive, Google offers 15GB of free space - vs. Amazon's 5GB.
• Also, unlike with Google Drive, you can't back up your work with Amazon Drive ( I also use Google Drive, since I have a Gmail account).
• A lot more expensive than Google Drive, which is 1.99/month...but they are more in line with Dropbox pricing.

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• The web console is not the most user friendly site to use to get to, and send my files.
• We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
• That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.

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The system is very easy to use and it's use of apps for almost all devices and hardware makes it even easier to manage and store photos and documents. I highly recommend this as an easy to use solution for novices!

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ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.

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The software has never been down when I needed to use it.

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It is safe but has little added value.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again

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Overall great software to use for file share, storage, and collaboration. Its security is great and the user management is spot on. The only thing that makes me dock it a point is that the device management as a subset of user management is kind of clunky. It hasn't been an issue yet, but it could compromise security in the future. Overall, would recommend

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Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.

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Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well

Amazon Drive Cloud has the advantage of being backed by one of the companies that has had the highest growth in recent years: Amazon. That gives us security and has been the main reason for us to trust this product. We believe that the security systems of this company are good enough to be quiet while our files are stored on their servers

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ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.

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I am a one person office. I have no idea how this software would scale to a larger office.

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• It slowed us down at first since we went from purely agile to document based then agile.
• It is easy to use so even non-developers can access code snippets which they wouldn't know how to access on github.
• It has a lot of features we don't have a use for in our business.

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• All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
• Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
• ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info