What users are saying about

Dynatrace

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252 Ratings
53 Ratings
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Score 8 out of 101

Dynatrace

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252 Ratings
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Score 8.7 out of 101

Add comparison

Likelihood to Recommend

Amazon CloudWatch

It is well suited for organizations already using a number of Amazon services, as most of these will integrate very nicely with CloudWatch. If you have detailed log retention requirements, it's quite nice as well since they make it easy to configure retention and export data to S3. The tooling for metric filters and dashboards are very customizable and sufficient for general monitoring but the UX is not the most friendly. If your organization spends a lot of time on business intelligence and performance tracking, you may want to consider a more targeted 3rd-party service.
Brian Dentino profile photo

Dynatrace

It is great to help solve complex performance issues in R&D but more specifically in a Production environment. It allows finding root cause analysis thanks to profiling and AI. On the other hand, the first step of a discovery of the location if a problem in a very complex, containerized infrastructure will be more easily done through network monitoring dedicated applications, like data dog, extra hop.
Philippe REY profile photo

Feature Rating Comparison

Application Performance Management

Amazon CloudWatch
Dynatrace
8.3
Application monitoring
Amazon CloudWatch
Dynatrace
9.3
Database monitoring
Amazon CloudWatch
Dynatrace
6.9
Threshold alerts
Amazon CloudWatch
Dynatrace
8.9
Predictive capabilities
Amazon CloudWatch
Dynatrace
7.4
Application performance management console
Amazon CloudWatch
Dynatrace
8.8
Collaboration tools
Amazon CloudWatch
Dynatrace
7.2
Out-of-the box templates to monitor applications
Amazon CloudWatch
Dynatrace
7.6
Application dependency mapping and thresholding
Amazon CloudWatch
Dynatrace
8.8
Virtualization monitoring
Amazon CloudWatch
Dynatrace
9.2
Server availability and performance monitoring
Amazon CloudWatch
Dynatrace
9.3
Server usage monitoring and capacity forecasting
Amazon CloudWatch
Dynatrace
8.4
IT Asset Discovery
Amazon CloudWatch
Dynatrace
7.5

Pros

  • Managing log retention periods is very simple with CloudWatch, and can be configured on a per-group basis.
  • Monitoring host performance is very easy when coupled with the CloudWatch Agent on an EC2 instance. A simple installation and configuration replaces an entire 3rd-party host monitoring stack.
  • CloudWatch is flexible enough for not just host monitoring, but application monitoring as well. It's easy to pipe local logs up to CloudWatch and extract structured data in order to monitor and set alerts on custom app metrics.
Brian Dentino profile photo
  • Real user experience
  • Easy to use and learn
  • Root cause analysis
  • Dependency mapping
  • ServiceNow integration
Aletha Diaz profile photo

Cons

  • Unfortunately, the CloudWatch dashboard does not provide the ability to create histograms of discrete counts. This makes it difficult to, for instance, use CloudWatch to quickly identify specific IP addresses that have a high request volume in a certain period.
  • The UX for creating a custom metric from a CloudWatch log group is somewhat confusing. Every time I need to create a new metric I find myself fumbling around the interface for a few minutes while I try to remember how to do it.
  • The alerting options for CloudWatch are not as extensive as are available with some 3rd-party services.
Brian Dentino profile photo
  • Available on other browsers
  • Single sign on for the SaaS solution
  • Upgrade the Smartcscape from a black background with white dots to a white background with more meaningful icons
Aletha Diaz profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Dynatrace8.4
Based on 5 answers
IT HAS MET OUR EXPECTATIONS, AND THE ROADMAPO PROMISES TO CONTINUE TO PROVIDE VALUE.
Josh Rush profile photo

Usability

No score
No answers yet
No answers on this topic
Dynatrace7.7
Based on 2 answers
Dynatrace has been able to help our organization troubleshoot performance issues.
Lisa Bogart profile photo

Support

No score
No answers yet
No answers on this topic
Dynatrace7.7
Based on 2 answers
Support is knowledgeable and prompt. We also had professional services onsite who completed our project.
Lisa Bogart profile photo

Implementation

No score
No answers yet
No answers on this topic
Dynatrace7.7
Based on 2 answers
Issue were internal to our company politics and working accross silos and not with the implementation
Lisa Bogart profile photo

Alternatives Considered

Ultimately because we are in the AWS cloud we need a tool to report, alert, and hold our logs in AWS, and AWS cloudwatch has great integrations with all existing AWS products. There are some UX quirks and I wish the dashboarding tools could stack up against some of the competitors we have evaluated however we can never not use cloudwatch as long as we are in the AWS cloud.
No photo available
When it comes to installing agents fro APM, Dynatrace outshines the competition 100%. Dynatrace also has the best dashboard capabilities. The data from Dynatrace is more meaningful making resolution faster.
Steve Clark profile photo

Return on Investment

  • Very positive ROI, we are able to pre-empt production issues via alerting
  • CloudWatch is low cost and allows us to get enterprise level monitoring
  • CloudWatch allows us to get visibility into all of our workloads and see how traffic is increasing or decreasing and make product level decisions
No photo available
  • A negative is that by preventing issues, our leadership is having trouble grasping the value of Dynatrace. You can’t measure the impacts of outages that don’t occur.
Gregory Schullo profile photo

Pricing Details

Amazon CloudWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Dynatrace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details