Amazon Kendra vs. Glean

Amazon Kendra has been great for our internal knowledge base and website search engine. It's an extremely easy-to-use platform that can be easily integrated into bespoke platforms. We understand that it uses state-of-the-art technology, but pricing can certainly be improved in the long term. It does not bother us much now, because it delivers what it promises.

Incentivized

When I am interviewing candidates and they start asking specific questions that I dont know the answer to, I use Glean chat to quickly find answers. It helps save time because I can really quickly find the answers to anything. I think if leaders care about their employers, they would get Glean!

Incentivized

• Extremely accurate.
• Easy to use and setup.
• Great search engine.
• Powerful research tool.

Incentivized

• Single search capability across all systems
• High accuracy of search results
• Saves you time in day to day work
• Offers customization with the homepage and go links

Incentivized

• Amazon Kendra is an intelligent search service that facilitates the way we obtain information by making it easier to obtain accurate documents without wasting time, it is a software that is designed to work in an optimized way, providing a business quality service with flexible features and innumerable benefits. , it is effective and fresh.

Incentivized

• The AI Chat can definitely improve. I will ask it questions about our sales process and it should be referencing documents that I know are in our company Glean, but it will give me the wrong answer.

Incentivized

I give it a 5 because of the chat not giving accurate answers and also sometimes I will search for documents that I know used to be in Guru before we had it but now it is no longer in Glean

Incentivized

Amazon Kendra offers an intelligent search experience, it is a tool that facilitates the way we work by providing secure and immediate results, saves time, increases productivity and brings progress. It is the best way to get accurate answers using natural language. It is a software that works in an extraordinary way, being easy to implement, safe and effective, the experience is unique.

Incentivized

Personally I am not from the evaluation team but I feel ChatGPT , Gemini are good as well.

Incentivized

• Amazon Kendra helps streamline work by quickly and accurately finding the information you need through natural language query handling, creating scalable support, improving work life and customer experience with clear and secure results.

Incentivized

• Quickly able to find answers for customers allowing me to be more proactive with them
• allows me to quickly access info for all follow up emails for customers

Incentivized