What users are saying about
48 Ratings
15 Ratings
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Score 6 out of 101
48 Ratings
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Score 8.4 out of 101

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Likelihood to Recommend

Amazon QuickSight

Amazon QuickSight is well suited in any organization that is making business decisions based on performance data whether it be Marketing, Sales, Call Center, etc. It is a great tool especially for mature organizations that have a lot of data to work with. Amazon QuickSight may be not as well suited for newer organizations that are just beginning to drive data/performance metrics. The data available becomes more and more valuable to more that you have.
Megan Sullivan profile photo

GoodData

GoodData is appropriate for any organizations struggling with bridging gaps between multiple disparate data sources. Using GoodData provides those organizations all the tools necessary to build value added insights for both internal and external customers. It would be less appropriate for those wanting to build highly customizable reports features as there's not a lot of freedom in design.
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Feature Rating Comparison

BI Standard Reporting

Amazon QuickSight
7.5
GoodData
8.1
Pixel Perfect reports
Amazon QuickSight
10.0
GoodData
7.6
Customizable dashboards
Amazon QuickSight
6.5
GoodData
8.8
Report Formatting Templates
Amazon QuickSight
6.1
GoodData
7.9

Ad-hoc Reporting

Amazon QuickSight
6.7
GoodData
7.9
Drill-down analysis
Amazon QuickSight
7.3
GoodData
8.8
Formatting capabilities
Amazon QuickSight
6.3
GoodData
7.7
Report sharing and collaboration
Amazon QuickSight
6.5
GoodData
8.1
Integration with R or other statistical packages
Amazon QuickSight
GoodData
6.8

Report Output and Scheduling

Amazon QuickSight
5.5
GoodData
8.4
Report Versioning
Amazon QuickSight
8.0
GoodData
8.3
Report Delivery Scheduling
Amazon QuickSight
3.0
GoodData
8.9
Publish to Web
Amazon QuickSight
GoodData
7.6
Publish to PDF
Amazon QuickSight
GoodData
8.8

Data Discovery and Visualization

Amazon QuickSight
8.0
GoodData
7.8
Pre-built visualization formats (heatmaps, scatter plots etc.)
Amazon QuickSight
6.1
GoodData
8.8
Location Analytics / Geographic Visualization
Amazon QuickSight
10.0
GoodData
6.5
Predictive Analytics
Amazon QuickSight
GoodData
8.0

Access Control and Security

Amazon QuickSight
6.5
GoodData
7.8
Multi-User Support (named login)
Amazon QuickSight
8.2
GoodData
8.2
Role-Based Security Model
Amazon QuickSight
6.9
GoodData
8.0
Multiple Access Permission Levels (Create, Read, Delete)
Amazon QuickSight
6.9
GoodData
7.3
Single Sign-On (SSO)
Amazon QuickSight
4.0
GoodData

Mobile Capabilities

Amazon QuickSight
9.7
GoodData
6.4
Responsive Design for Web Access
Amazon QuickSight
10.0
GoodData
7.6
Dashboard / Report / Visualization Interactivity on Mobile
Amazon QuickSight
9.4
GoodData
7.2
Dedicated iOS Application
Amazon QuickSight
GoodData
4.5

Pros

  • Amazon QuickSight is a really easy program to learn how to use.
  • Amazon QuickSight allows our team to customize the data using the various data sets, which makes the available reports incredibly powerful to our organization.
  • Our organization has the ability continually adjust our reports and build new reports as business needs change.
  • Even though our organization has different reports built for different departments, each department can still access and understand reports from across the company.
Megan Sullivan profile photo
  • Provides easy linking of disparate data sources that typically would be very difficult to analyze in any meaningful way.
  • Ease of design. You don't have to have extensive knowledge of the product to be able to design attractive and powerful reports, dashboards, etc.
  • Easy to integrate into custom applications. Whether it be i-framing or white label, GoodData provides an easy solution for integrating dashboards into your applications.
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Cons

  • One of the primary challenges I've had with Amazon QuickSight so far is that some of the reports I want to build use data from different data sets. Instead of being able to put all of the information I want to see into one report.
  • Some of our Amazon QuickSight reports only update every 24 hours. It would be great to see that data in real-time.
  • I would remove the various time zones from Amazon QuickSight and only use the time zone we are in.
Megan Sullivan profile photo
  • Limited customization options for report/dashboards design. You are kind of locked in to their chart color options, placement of certain element (i.e. chart legend), etc.
  • No intuitive way to handle fiscal year calendars. A custom solution needs to be built in order to handle variable fiscal calendars.
  • Learning MAQL programming language is necessary to be able to use the product meaningfully.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
GoodData8.1
Based on 14 answers
GoodData is a great partner of Zendesk and I will continue to use both for as long as I can see into the future :)
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Usability

No score
No answers yet
No answers on this topic
GoodData9.0
Based on 1 answer
Each graph/report is defined on the dashboard, which makes it easier to understand what you're analyzing. Another simple example - we changed the standard metric of Region by User to our Region by Account in less than 10 minutes
Rob Gottschalk profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
GoodData7.0
Based on 1 answer
We are approximately one month since go-live. There has been one short outage.
Rob Gottschalk profile photo

Performance

No score
No answers yet
No answers on this topic
GoodData8.0
Based on 1 answer
Performance on refreshing metrics works well.
Rob Gottschalk profile photo

Support

No score
No answers yet
No answers on this topic
GoodData8.7
Based on 2 answers
During the one outage we were clearly communicated to that there was an issue, and that support was working to resolve it. The issue was resolved within an hour.
Rob Gottschalk profile photo

In-Person Training

No score
No answers yet
No answers on this topic
GoodData9.0
Based on 1 answer
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Mark Brennan profile photo

Online Training

No score
No answers yet
No answers on this topic
GoodData8.0
Based on 1 answer
GoodData implementation team was professional and courteous
Rob Gottschalk profile photo

Implementation

No score
No answers yet
No answers on this topic
GoodData9.0
Based on 2 answers
Thorough, professional and on time.
Rob Gottschalk profile photo

Alternatives Considered

All of the other reporting platforms my organization has used previously were within our CRM and not a standalone program. In that we were very limited in being able to slice and dice the data the way that we wanted to
Megan Sullivan profile photo
We implemented multiple clients in Birst and GoodData. Birst has some powerful features that GoodData does not have, but the admin overhead associated with Birst is at least double of that in GoodData. GoodData is SO EASY after developing in Birst that our analytics team was literally joyful. We also experienced a lot of quality issues with Birst at that time. GoodData had some quality issues back in the 2012ish timeframe but quality and uptime have been outstanding for many years.
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Return on Investment

No answers on this topic
  • The promise of next-generation BI tools it to be able to synthesize many different data sets quickly and without the traditional weight of the more legacy systems. GoodData shows this capability and is well worth the investment you make as business decisions become data-informed and driven.
  • Even with implementation and professional services - there are virtually no other solutions in the marketplace with the speed, power, stability and business utility of GoodData. Provided you clearly understand that this is not a lightweight tool - you will be satisfied.
  • In a prior role, the powered-by solution allowed us to deliver dashboards and reporting to our customers in a few short months, solving a business challenge that had stymied our development team for several years.
Joshua Lipton profile photo

Pricing Details

Amazon QuickSight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GoodData

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
based on implementation*
1.  subscription based on data volume
Additional Pricing Details
Pricing is available upon request based on implementation and data volume.