Likelihood to Recommend Amazon S3 is a great service to safely backup your data where redundancy is guaranteed and the cost is fair. We use Amazon S3 for data that we backup and hope we never need to access but in the case of a catastrophic or even small slip of the finger with the delete command we know our data and our client's data is safely backed up by Amazon S3. Transferring data into Amazon S3 is free but transferring data out has an associated, albeit low, cost per GB. This needs to be kept in mind if you plan on transferring out a lot of data frequently. There may be other cost effective options although Amazon S3 prices are really low per GB. Transferring 150TB would cost approximately $50 per month.
Read full review I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review Pros Fantastic developer API, including AWS command line and library utilities. Strong integration with the AWS ecosystem, especially with regards to access permissions. It's astoundingly stable- you can trust it'll stay online and available for anywhere in the world. Its static website hosting feature is a hidden gem-- it provides perhaps the cheapest, most stable, most high-performing static web hosting available in PaaS. Read full review The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs. Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.). Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics. It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go. Read full review Cons Web console can be very confusing and challenging to use, especially for new users Bucket policies are very flexible, but the composability of the security rules can be very confusing to get right, often leading to security rules in use on buckets other than what you believe they are Read full review The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin. Sometimes there are some syncing issues in the background. The product has very limited functionality in some areas which could be a bit frustrating at times. Read full review Likelihood to Renew I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review Usability It is tricky to get it all set up correctly with policies and getting the IAM settings right. There is also a lot of lifecycle config you can do in terms of moving data to cold/glacier storage. It is also not to be confused with being a OneDrive or SharePoint replacement, they each have their own place in our environment, and S3 is used more by the IT team and accessed by our PHP applications. It is not necessarily used by an average everyday user for storing their pictures or documents, etc.
Read full review Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Read full review Reliability and Availability Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review Performance The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review Support Rating AWS has always been quick to resolve any support ticket raised. S3 is no exception. We have only ever used it once to get a clarification regarding the costs involved when data is transferred between S3 and other AWS services or the public internet. We got a response from AWS support team within a day.
Read full review I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Read full review In-Person Training The in person training was done in house and I helped with the training, people seem to respond well.
Read full review Online Training The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Read full review Implementation Rating Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Read full review Alternatives Considered Overall, we found that Amazon S3 provided a lot of backend features
Google Cloud Storage (GCS) simply couldn't compare to. GCS was way more expensive and really did not live up to it. In terms of setup,
Google Cloud Storage may have Amazon S3 beat, however, as it is more of a pseudo advanced version of Google Drive, that was not a hard feat for it to achieve. Overall, evaluating GCS, in comparison to S3, was an utter disappointment.
Read full review They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over
Google Drive (don't forget that
Google Drive is very easy to use and has a lot [of] nice features too).
Read full review Scalability It's great, as we put more files on there it's done very well.
Read full review Return on Investment It practically eliminated some real heavy storage servers from our premises and reduced maintenance cost. The excellent durability and reliability make sure the return of money you invested in. If the objects which are not active or stale, one needs to remove them. Those objects keep adding cost to each billing cycle. If you are handling a really big infrastructure, sometimes this creates quite a huge bill for preserving un-necessary objects/documents. Read full review Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver. Box reduces the risk of sharing a sensitive document to the wrong person via email. Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable. Read full review ScreenShots