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Amazon Simple Email Service (SES) vs. Cheetah Digital

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon SES

    Score9.2 out of 10
    N/AAmazon Simple Email Service (Amazon SES) is an outbound-only email-sending service useful for marketing and transactional email, relying on the infrastructure of Amazon. Amazon SES provides the requisite statistics and built-in notifications for bounces, complaints, and deliveries for optimization of campaigns. Emails are sent via SMTP or the Amazon SES API. Amazon's pricing is per usage, presently at $.10 per thousand sends. The service is free for users of Amazon EC2 (up to 62,000 messages),…

    $0.10

    for emails after the first 1,000

    Cheetah Digital

    Score8 out of 10
    N/ADesigned for high-volume, cross-channel campaigns, Cheetah Digital is used by marketers to deliver highly personalized, contextual communications across various channels including email, SMS, push, mobile wallet, direct mail, and social.N/A
    Pricing
    Amazon SESCheetah Digital
    Editions & Modules
    Sending Emails from an Application Hosted in Amazon EC2
    $0.10 ($0.12)
    for every 1,000 emails after 62,000 (for each GB of storage)
    Sending Emails from Another Email Client or Software Package
    $0.10 ($0.12)
    for every 1,000 emails (for each GB of storage)
    Receiving Email
    $0.10
    for emails after the first 1,000
    Sending Emails from an Application Hosted in Amazon EC2
    Free
    for first 62,000 emails
    Receiving Email
    Free
    for the first 1,000 emails
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon SESCheetah Digital
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Amazon SESCheetah Digital
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Zeta Global
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Best Alternatives
    Amazon SESCheetah Digital
    Small Businesses
    Postmark
    Score7.7 out of 10
    Listrak
    Score10 out of 10
    Medium-sized Companies
    Postmark
    Score7.7 out of 10
    Sailthru
    Score5.3 out of 10
    Enterprises
    No answers on this topic
    Listrak
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon SESCheetah Digital
    Likelihood to Recommend
    8.5
    (23 ratings)
    8.0
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (3 ratings)
    Usability
    7.5
    (2 ratings)
    4.0
    (1 ratings)
    Support Rating
    8.3
    (8 ratings)
    6.8
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    Amazon SESCheetah Digital
    Likelihood to Recommend
    Amazon AWS
    Amazon Simple Email Service comes with the bundle of Amazon Web Services (AWS) and it also offers a limited number of emails per month for free. One who has a technical background and wants to send custom emails with custom domains in a professional way can go with Amazon Simple Email Service. If you have no technical background or tech team, it might not be useful for you.
    Incentivized
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    Zeta Global
    I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
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    Pros
    Amazon AWS
    • As compare to other vendors that I have integrated response is very quick.
    • You can verify both domain or email to send out the emails from.
    • While setup you can easily configure it with your domain with few clicks like adding CNAME, DKIM records
    • Easy to use with or without access key and secret key within aws servers. You can directly map permissions to servers to go without credentials using boto3.
    Incentivized
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    Zeta Global
    • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
    • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
    • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
    Incentivized
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    Cons
    Amazon AWS
    • While the service limits are one of the main points that keep the delivery metrics so reliable, it can be stressful to get a new implementation out the door quickly.
    • If you're looking for a point-and-click style email delivery tool, this is not the right type of product for you. Amazon Simple Email Service is for a developer-centric approach to implementation into existing applications, processes, and services.
    Incentivized
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    Zeta Global
    • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)
    Incentivized
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    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    Zeta Global
    As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,
    Read full review
    Usability
    Amazon AWS
    1. Very less cost. 2. Fastest in market. 3. Negligible downtime. 4. Easy to integrate with other systems. 5. Easy to setup with your domain and email.
    Incentivized
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    Zeta Global
    CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.
    Read full review
    Support Rating
    Amazon AWS
    We did not have the need of contacting Amazon for support. The documentation they provide is of great quality. Examples are easy to follow. One thing to have into consideration is we didn't have the premium support for AWS, so I can't provide details on how good or bad this service is, but in general, the basic support I had was great.
    Incentivized
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    Zeta Global
    I've been very satisfied with the support given by Cheetah, they are always asking and looking for areas where they can help you improve upon your business. They are very knowledgeable and are able to quickly find any answer you are looking for.
    Incentivized
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    Alternatives Considered
    Amazon AWS
    Mailchimp has a fixed monthly price, and with the number of emails that we sent, it's pretty expensive. Since our mailings are quite infrequent, using Mailchimp didn't make financial sense for us, even though Mailchimp is a more polished, packaged solution for email marketing. We evaluated other email delivery solutions as well and didn't find anything that matches Amazon SES on reliability and pricing.
    Incentivized
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    Zeta Global
    I believe Cheetah DMS is a bit more complete and a lot more complex to use than Mailchimp. Mailchimp was born as a mail marketing service while Cheetah has always worked across the whole online advertising spectrum making it a better solution for clients that need a certain level of service and sophistication.
    Incentivized
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    Return on Investment
    Amazon AWS
    • SES is still more cost effective than other email services like Mailgun.
    • Unless we have a high-traffic month, staying within the free tier is very nice for our bottom line.
    • Not having to spend time worrying about SES reliability saves us frustration and money.
    Incentivized
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    Zeta Global
    • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
    • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.
    Incentivized
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    ScreenShots