What users are saying about
51 Ratings
23 Ratings
51 Ratings
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Score 8.7 out of 100
23 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Amazon SES

We use Amazon Simple Email Service to auto-respond to users that submit messages through a contact form. We are using Amazon Simple Email Service with our self hosted python application to send our marketing emails, get feedback for our services, and Hackathons.
Anonymous | TrustRadius Reviewer

Mailjet

I raised a ticket. It’s been four days and they won’t reply. So I raised another ticket asking why they are not replying. The issue was quite urgent. Then in a very short time, I saw the ticket was closed. So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket. Very interesting.

Their attitude of doing nothing is the worst and the rudest I’ve ever seen in my years of working with several email service companies. And I see that they blame this on the pandemic. But many other good companies, they are not doing this. Your problem is your problem, don’t try to blame someone else.

So, please DO NOT buy it, consider others.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Amazon SES
Mailjet
7.1
WYSIWYG email editor
Amazon SES
Mailjet
7.6
Dynamic content
Amazon SES
Mailjet
5.6
A/B testing
Amazon SES
Mailjet
6.9
Mobile optimization
Amazon SES
Mailjet
8.5
Email deliverability reporting
Amazon SES
Mailjet
7.8
List management
Amazon SES
Mailjet
6.5

Reporting & Analytics

Amazon SES
Mailjet
7.9
Dashboards
Amazon SES
Mailjet
7.9
Standard reports
Amazon SES
Mailjet
7.9

Pros

Amazon SES

  • Amazon Simple Email Service is a much lower cost than most other solutions and truly makes cost a non-factor in most situations where we consider implementing it.
  • The API is so well documented that implementing Amazon Simple Email Service in nearly any application or codebase is achievable with basic coding knowledge.
Anonymous | TrustRadius Reviewer

Mailjet

  • Mailjet is good at "links", it's really easy to link your content and photos to outside links.
  • Mailjet is good at getting emails out in a timely fashion.
  • Mailjet is really cost-effective compared to their competitors for what all you get.
Jen Lyles | TrustRadius Reviewer

Cons

Amazon SES

  • Even if you do not want to spam, you cant send an email to the unverified users.
  • Integration with other services is a bit tricky. To watch the trail, handle bounced emails, save emails on S3 are not straightforward to implement.
  • When you want to send a lot of emails (in bulk), it takes a significant amount of time.
Apurv Doshi | TrustRadius Reviewer

Mailjet

  • Customer service is not excellent.
  • My email list's integrity was in question. They repeatedly turned off our service questioning my results.
  • Multiple times I went to use the service in need of sending out an email and our service was not working.
Ronnie Rask | TrustRadius Reviewer

Support Rating

Amazon SES

Amazon SES 8.5
Based on 11 answers
We did not have the need of contacting Amazon for support. The documentation they provide is of great quality. Examples are easy to follow. One thing to have into consideration is we didn't have the premium support for AWS, so I can't provide details on how good or bad this service is, but in general, the basic support I had was great.
Diego Turcios Lara | TrustRadius Reviewer

Mailjet

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon SES

We have used a dozen services. They are almost all more expensive. Some force you to wait one week to approve/deny your account if they suspect that the email database is not legal. I have very important clients with legal databases that were rejected by other companies and could send emails from Amazon SES without problems.
Francisco Mosse | TrustRadius Reviewer

Mailjet

Mailjet was much easier to set up, and much more affordable for us than other solutions we evaluated, such as SendGrid. SendGrid may be better suited for organizations with larger volumes or more technical staff, but for us, Mailjet was a superior solution at this time. We also looked at other competitors, but Mailjet impressed us the most with their ease of use and excellent customer support.
Stephen Hamilton | TrustRadius Reviewer

Return on Investment

Amazon SES

  • SES is still more cost effective than other email services like Mailgun.
  • Unless we have a high-traffic month, staying within the free tier is very nice for our bottom line.
  • Not having to spend time worrying about SES reliability saves us frustration and money.
Joe Hakooz | TrustRadius Reviewer

Mailjet

  • Changing from active campaign to Mailjet decreased our mail spend by more than 50% in savings.
  • Been able to send so many emails for different campaigns increases our retention with active users who became engaged users. In our case, it is important to be in constant communication with customers.
  • Mailjet needs to be complemented with other tools, such as Zapier, in order to create better implementations. It might cost you for additional software but it is still cheaper than solutions that charge you by the number of users.
Ramón Carmona Medina | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon SES

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon SES Editions & Modules

Edition
Sending Emails from an Application Hosted in Amazon EC2Free1
Sending Emails from an Application Hosted in Amazon EC2$0.10 ($0.12)2
Sending Emails from Another Email Client or Software Package$0.10 ($0.12)3
Receiving EmailFree4
Receiving Email$0.105
  1. for first 62,000 emails
  2. for every 1,000 emails after 62,000 (for each GB of storage)
  3. for every 1,000 emails (for each GB of storage)
  4. for the first 1,000 emails
  5. for emails after the first 1,000
Additional Pricing Details

Mailjet

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Mailjet Editions & Modules

Edition
FreeFree
Basic9.652
Premium20.952
EnterpriseCustom Pricing
  1. per month
Additional Pricing Details
BASIC - All of Mailjet’s core features for a low price. PREMIUM - Advanced features to leverage email strategy.

Rating Summary

Likelihood to Recommend

Amazon SES
8.9
Mailjet
7.1

Support Rating

Amazon SES
8.5
Mailjet

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