Amazon Simple Notification Service (SNS) vs. CallFire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon SNS
Score 8.7 out of 10
N/A
Amazon Web Services offers the Amazon Simple Notification Service (SNS) which provides pub/sub messaging and push notifications to iOS and Android devices. It is meant to operate in a microservices architecture and which can support event-driven contingencies and support the decoupling of applications.
$0.01
per 1 million
CallFire
Score 9.7 out of 10
N/A
CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.
$99
per month
Pricing
Amazon Simple Notification Service (SNS)CallFire
Editions & Modules
API Requests & Payload Data
$0.01
per 1 million
API Requests
$0.50
per 1 million requests
Notification Deliveries
$0.50
per million notifications
Lite
$99.00
per month
Startup
$199.00
per month
Grow
$299.00
per month
Pro
$599.00
per month
Offerings
Pricing Offerings
Amazon SNSCallFire
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon Simple Notification Service (SNS)CallFire
Features
Amazon Simple Notification Service (SNS)CallFire
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Amazon Simple Notification Service (SNS)
-
Ratings
CallFire
7.6
11 Ratings
5% below category average
Hosted PBX00 Ratings6.02 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.07 Ratings
User templates00 Ratings7.04 Ratings
Call reports00 Ratings7.210 Ratings
Directory of employee names00 Ratings9.05 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Amazon Simple Notification Service (SNS)
-
Ratings
CallFire
9.3
10 Ratings
10% above category average
Answering rules00 Ratings8.07 Ratings
Call recording00 Ratings10.010 Ratings
Call park00 Ratings8.53 Ratings
Call screening00 Ratings10.04 Ratings
Message alerts00 Ratings10.05 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Simple Notification Service (SNS)
-
Ratings
CallFire
10.0
1 Ratings
22% above category average
Video conferencing00 Ratings10.01 Ratings
Audio conferencing00 Ratings10.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Amazon Simple Notification Service (SNS)
-
Ratings
CallFire
8.3
2 Ratings
3% above category average
Mobile app for iOS00 Ratings8.52 Ratings
Mobile app for Android00 Ratings8.01 Ratings
Best Alternatives
Amazon Simple Notification Service (SNS)CallFire
Small Businesses
AWS IoT Core
AWS IoT Core
Score 9.9 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
Apache Kafka
Apache Kafka
Score 8.6 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Google Cloud Pub/Sub
Google Cloud Pub/Sub
Score 8.8 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon Simple Notification Service (SNS)CallFire
Likelihood to Recommend
8.0
(25 ratings)
9.4
(15 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
9.0
(12 ratings)
-
(0 ratings)
Support Rating
8.4
(14 ratings)
-
(0 ratings)
User Testimonials
Amazon Simple Notification Service (SNS)CallFire
Likelihood to Recommend
Amazon AWS
The Amazon SNS service is well suited to support event notifications, monitoring applications, workflow systems, time-sensitive information updates, and mobile applications that generates or consumes notifications. It can be used to relay time-critical events to mobile applications and devices. It provides significant advantages to developers who build mobile applications that rely on real-time events. It is not well suited for hybrid cross platform mobile application frameworks at this juncture. An optimal version to meet the needs of a cross platform mobile developer is needed as generally the frameworks are not meant to manage real-time events. It is also not suited for cases where the queue management needs improvement or requires special workflows/tooling.
Read full review
CallFire
If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
Read full review
Pros
Amazon AWS
  • Built in for quicker setup within AWS ecosystem.
  • Trusted as you control the users and configuration via IAM and easy access controls.
  • Can be sent to S3 simple storage or for long term storage if required.
  • Can be used in many regions, same configs.
Read full review
CallFire
  • CallFire provides detailed analytics that show what/when callers select within the phone system
  • The text message broadcast feature is a game changer. This allows a company to dispatch text campaigns with specific calls-to-action, with tracking analytics.
  • The voice broadcast feature allows a mass automated message to be sent to client phones. This saves a lot of time when the same notification needs to go out to multiple clients.
Read full review
Cons
Amazon AWS
  • At times you receive access denied errors which are annoying.
  • Rarely do you receive internal failure errors where you can't access the information. It is rare but it does happen.
  • You are required to add an MWS Authentication Token every so often. I wish it would pull that information automatically for you so you don't have to go searching for it.
Read full review
CallFire
  • The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
  • API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
  • The standard reports are generally sufficient, but there isn't any customization or intelligence available.
Read full review
Likelihood to Renew
Amazon AWS
No answers on this topic
CallFire
There is no reason not to, it has proven effective in the usage
Read full review
Usability
Amazon AWS
It is useful for applications developed using event driven architecture. It helps in tracking and logging the events in a very timely and efficient manner. The dashboards are a little difficult to implement. But overall it is very easy to integrate with other AWS services like Lambda, API GW, S3 and DynamoDB. The permissions to access should be resolved before using it.
Read full review
CallFire
No answers on this topic
Support Rating
Amazon AWS
Amazon Simple Notification Sevices (SNS) support depends on your usage pattern and definitely on your support plan as an enterprise with AWS. Before reaching out to support you should read their documentation, as they have mentioned almost all the common issues and their solutions there. However, for specific issues, they generally respond in 1-2 business days.
Read full review
CallFire
No answers on this topic
Alternatives Considered
Amazon AWS
Amazon’s SNS is incredibly easy to set up compared to the
more powerful, but complex, Kafka flavours.

SNS’s core advantages are –

· no setup/no maintenance

· either a queue (SQS) or a topic (SNS)

· various limitations (on size, how long a message lives, etc)

· limited throughput: you can do batch and concurrent requests, but still
achieving high throughputs would be expensive

· SNS has notifications for email, SMS, SQS, HTTP built-in.

· no "message stream" concept Overall, it would be the best choice to get into the concepts of Pub/Sub concepts as although it has limitations it can provide significant capabilities and solutions
Read full review
CallFire
CallFire has a pricing structure that is attractive to us as a small business. The "pay as you use" options helps us keep our overhead low, especially with so many softwares already in our tech stack. It's a tremendous value for the cost!
Read full review
Return on Investment
Amazon AWS
  • Amazon Simple Notification Service (SNS) saved us a lot of extra coding time by providing straightforward functionality we needed in our ad campaign automation tool.
  • Amazon Simple Notification Service (SNS) allows us to maintain a consistent, serverless model within our applications.
Read full review
CallFire
  • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
  • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
Read full review
ScreenShots