Amazon Web Services vs Zoho Creator

• Customer service: There's no beating AWS for their customer service. They've clearly been trained to lisetn to understand the core issue you've called them for. Our customers satisfaction is in direct correlation to what AWS can deliver, so this is the #1 reason we chose and have stayed with AWS for 8 years.
• Agility: We have demand cycles that fluctuate, largely without alot of notice. It doesn't take more than 1 phone call to address any increase in bandwidth. In fact, they're more likely to reach out to us with any enhancements we might need or shoul be considering.
• Performance: We've never experienced a slowdown, nor failure - even when there've been internet-wide issues. They're always innovating based on every customer, and we all benefit from Bezos vision of what infrastructure technology should do for business.

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• The ease of creating data collecting forms. Anything from creating a form to import all your old excel documents to creating a mobile on-site application where you can input data directly into the app. For a company like us this can help to eliminate the pen and paper approach to recording data.
• Reporting features are excellent. Slicing and dicing the data from your forms to create any report is possible. Think of it has filters on steroids. The ability to combine data from different forms is a huge plus.
• Dashboards! Zoho Creator has so much depth to it that it's easy for one to get lost if they are not as familiar with Creator, for example an exuctive or decision making manager. This is where dashboards come in. Admins can build intuitive and smart dashboards that combine all the relevant KPI's that a manager needs to see.

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• Standardize service availability across all regions. Not all services are available everywhere.
• Service limits can be difficult to manage
• Isolating teams within a shared account is almost impossible due to inconsistent security policies/features.

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• Zoho Creator has their own scripting language, Deluge, which is the powerful engine behind what makes Zoho Creator so great. Problem is if you have no coding background it can be a bit difficult to learn, and use to it's full potential.
• The new UI is awesome, except for parts of the homepage. I wish there was a bit more room for custimization and organization of all your stored apps.
• The ability to create documents or what they once called record summaries from your stored data. This is our most requested feature for them to add, is an integration with a word processor such as Zoho Writer and the ability to create mail merge like documents within the app.

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• AWS has let us build our business. That's key.

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• Increased employee efficiency
• Reduction of redundant inventory items
• Better project management

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