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335 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 8.8 out of 101
Based on 335 reviews and ratings
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 7.9 out of 101
Based on 25 reviews and ratings
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Likelihood to Recommend
Amazon Web Services
Amazon Web Services is well suited for companies or organizations that need to run specific applications or virtual services on servers. The cost-per-server ratio makes this ideal for testing and live deployment scenarios. It is especially ideal for smaller to medium size IT development teams. If you are looking to just set up a website, for example, AWS may not be ideal unless you are having it custom built.
Regional Manager
Dotcom ZambiaConsumer Services, 11-50 employees
Zoho Creator
If you use excel, Zoho Creator is designed for you. The only scenario where it may not be appropriate is if you have thousands upon thousands lines of stored data where you would need to pay extra for this storage.

Verified User
Administrator in Customer Service
Renewables & Environment Company, 1-10 employeesFeature Rating Comparison
Infrastructure-as-a-Service (IaaS)
Amazon Web Services
8.3
Zoho Creator
—
Service-level Agreement (SLA) uptime
Amazon Web Services
8.9
Zoho Creator
—
Dynamic scaling
Amazon Web Services
9.1
Zoho Creator
—
Elastic load balancing
Amazon Web Services
8.7
Zoho Creator
—
Pre-configured templates
Amazon Web Services
7.6
Zoho Creator
—
Monitoring tools
Amazon Web Services
7.5
Zoho Creator
—
Pre-defined machine images
Amazon Web Services
7.9
Zoho Creator
—
Operating system support
Amazon Web Services
7.9
Zoho Creator
—
Security controls
Amazon Web Services
8.4
Zoho Creator
—
Pros
- AWS (Amazon Web Services) is not the easiest virtual service to set up but once you get the hang of it, it's fairly easy to install new instances (servers) and stop them. This is good for multiple reasons e.g we run multiple tests and live production servers for our different services. When we are done with one we can easily turn it off. The cost of the specifications on our virtual servers is only a fraction of the cost of what we would get locally or even on most traditional web services companies.
- Amazon Web Services can be relatively cost efficient depending on where you are coming from. For our smaller organization, we felt the cost was worth it as other alternatives were not as affordable. The good thing with AWS is you only pay for what you use. If you want S3 (Simple Storage Service), you can pay for that. If you want to run a compute engine, EC2 can be paid for. At the end of the month, you get one bill based on your usage.
- Because of our size as a company, AWS was easier to deploy compared to local dedicated solutions. All we had to do was take our development team through a simple 2-day course to get them on board. The ease of deployment means that we do not have to hire a specialist to deploy servers for us.
Regional Manager
Dotcom ZambiaConsumer Services, 11-50 employees
- Prototype a form and database in under 5 minutes
- Automation of business workflows
- Easily import or export large databases
- Create a dashboard of graphs and charts that update in realtime
Manager - Research and Development, Rubber Technology
SI GroupChemicals, 1001-5000 employees
Cons
- If there is one thing I think AWS needs improvement on, it is the administration dashboard. It can be a nightmare to use especially when trying to access billing. This could be made better, honestly, as there should be a simplified way to access simple admin features.
- While AWS was fairly easy to integrate into our solutions, it is not as easy to use without some IT knowledge. The dashboards are complicated and designed for someone who is computer savvy. If you are just want to keep track of billing, for example, you may need to take a course or spend a few hours with someone being walked through the admin console.
- AWS does tend to be slow at times. If you do not have a fast internet connection, it can take time to access services that are hosted on AWS. This is not always the case but we have had clients complain about this if they are trying to access a service from multiple points (IP addresses). The only real fix we found was to make our files cache to another server and only keep current data accessible to clients.
Regional Manager
Dotcom ZambiaConsumer Services, 11-50 employees
- Programmatic manipulations of large databases often run into usage limits for Deluge Statements
- Limited GUI customizations but they are working on that
- It's often hard to identify where some code is generating a bug
- The Zoho team is constantly updating the platform capabilities: this may cause instability in current applications
Manager - Research and Development, Rubber Technology
SI GroupChemicals, 1001-5000 employees
Likelihood to Renew
Amazon Web Services9.4
Based on 10 answers
We are almost entirely satisfied with the service. In order to move off it, we'd have to build for ourselves many of the services that AWS provides and the cost would be prohibitive. Although there are cost savings and security benefits to returning to the colo facility, we could never afford to do it, and we'd hate to give up the innovation and constant cycle of new features that AWS gives us.
Director of Software Development
Moxie Software, Inc.Computer Software, 201-500 employees
No score
No answers yet
No answers on this topic
Usability
Amazon Web Services9.0
Based on 3 answers
The management console is the weak part of the service in my experience. It is adequate but slow.

Verified User
Anonymous
Computer Software Company, 1001-5000 employeesNo score
No answers yet
No answers on this topic
Reliability and Availability
Amazon Web Services9.0
Based on 1 answer
Availability is very good, with the exception of occasional spectacular outages.

Verified User
Anonymous
Computer Software Company, 1001-5000 employeesNo score
No answers yet
No answers on this topic
Performance
AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.

Verified User
Anonymous
Computer Software Company, 1001-5000 employeesNo answers on this topic
Support
Amazon Web Services3.0
Based on 3 answers
Neutral, no experience with either.

Verified User
Anonymous
Computer Software Company, 1001-5000 employeesNo score
No answers yet
No answers on this topic
Implementation
Amazon Web Services10.0
Based on 3 answers
The API's were very well documented and was Janova's main point of entry into the services.
Vice President Marketing and Product Management
SPIDA SoftwareInformation Technology and Services, 11-50 employees
No score
No answers yet
No answers on this topic
Alternatives Considered
The particular services I am using in AWS is easier to set up and manage than Microsoft Azure. IBM Bluemix/Cloud previously has too many product beta and preview released along with their products. Microsoft also releases too many products in preview or beta.

Verified User
Consultant in Information Technology
Staffing and Recruiting Company, 11-50 employeesLower cost and easier implementation. I had been creating "cloud" solutions using active server pages (ASP) with a MS Access directory back-end before Zoho Creator. I did not want the worry of maintaining a server and required an easier way to build database forms. I was one of the very first users of Zoho Creator soon after it launched and have not really considered other options since around 2006.
Manager - Research and Development, Rubber Technology
SI GroupChemicals, 1001-5000 employees
Return on Investment
- Excellent value for money.
- Wonderful education experience.
- Intelligent customer feedback tools.
Cloud Services
General ContractorComputer Networking, 1-10 employees
- With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
- Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.

Verified User
Administrator in Customer Service
Renewables & Environment Company, 1-10 employeesScreenshots
Amazon Web Services—
Pricing Details
Amazon Web Services
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Amazon Web Services Editions & Modules
Amazon Web Services
—
Additional Pricing Details
—Zoho Creator
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Zoho Creator Editions & Modules
Zoho Creator
Edition
Basic
$151
Prmium
$301
Ultimate
$352
1. /user/month
2. /user/month billed annually