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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    amoCRM

    Score7.1 out of 10
    Small Businesses (1-50 employees)
    amoCRM is a cloud-based sales management solution designed for small to medium sized businesses. Some key features include: Webform Integration, Pipeline Management and Tasks Management.

    $15

    /user/month

    Oracle Sales

    Score8.9 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Pricing
    amoCRMOracle Sales
    Editions & Modules
    Basic
    $15
    /user/month
    Advanced
    $25.00
    /user/month
    Enterprise
    $45
    /user/month
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Offerings
    Pricing Offerings
    amoCRMOracle Sales
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo minimum amount of users. Free set-up assistance with your own personal amoCRM expert.—
    More Pricing Information
    Community Pulse
    amoCRMOracle Sales
    Considered Both Products
    amoCRM, LLC
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    amoCRMOracle Sales
    Sales Force Automation
    Comparison of Sales Force Automation features of amoCRM and Oracle Sales
    Feature
    amoCRM
    8.8
    2 Ratings
    12% above category average
    Oracle Sales
    7.6
    17 Ratings
    3% below category average
    Customer data management / contact management10.02 Ratings7.017 Ratings
    Workflow management8.42 Ratings8.016 Ratings
    Opportunity management8.02 Ratings7.815 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.42 Ratings9.014 Ratings
    Interaction tracking9.01 Ratings7.014 Ratings
    Territory management00 Ratings7.716 Ratings
    Contract management00 Ratings7.914 Ratings
    Quote & order management00 Ratings6.116 Ratings
    Channel / partner relationship management00 Ratings8.013 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of amoCRM and Oracle Sales
    Feature
    amoCRM
    8.4
    2 Ratings
    9% above category average
    Oracle Sales
    5.8
    15 Ratings
    28% below category average
    Call center management8.42 Ratings6.412 Ratings
    Case management00 Ratings5.615 Ratings
    Help desk management00 Ratings5.313 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of amoCRM and Oracle Sales
    Feature
    amoCRM
    8.8
    2 Ratings
    13% above category average
    Oracle Sales
    8.5
    13 Ratings
    9% above category average
    Lead management10.02 Ratings9.013 Ratings
    Email marketing7.72 Ratings8.012 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of amoCRM and Oracle Sales
    Feature
    amoCRM
    6.3
    2 Ratings
    20% below category average
    Oracle Sales
    7.7
    14 Ratings
    0% above category average
    Task management8.22 Ratings6.513 Ratings
    Billing and invoicing management5.01 Ratings8.02 Ratings
    Reporting5.72 Ratings8.414 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of amoCRM and Oracle Sales
    Feature
    amoCRM
    7.5
    2 Ratings
    2% below category average
    Oracle Sales
    8.1
    16 Ratings
    6% above category average
    Forecasting7.22 Ratings7.715 Ratings
    Pipeline visualization10.02 Ratings7.615 Ratings
    Customizable reports5.12 Ratings9.116 Ratings
    Customization
    Comparison of Customization features of amoCRM and Oracle Sales
    Feature
    amoCRM
    8.5
    2 Ratings
    11% above category average
    Oracle Sales
    5.6
    17 Ratings
    31% below category average
    Custom fields10.02 Ratings5.617 Ratings
    Scripting environment7.01 Ratings6.315 Ratings
    API for custom integration8.42 Ratings5.016 Ratings
    Custom objects00 Ratings5.617 Ratings
    Security
    Comparison of Security features of amoCRM and Oracle Sales
    Feature
    amoCRM
    9.2
    2 Ratings
    9% above category average
    Oracle Sales
    8.7
    18 Ratings
    4% above category average
    Single sign-on capability10.01 Ratings8.017 Ratings
    Role-based user permissions8.42 Ratings9.317 Ratings
    Social CRM
    Comparison of Social CRM features of amoCRM and Oracle Sales
    Feature
    amoCRM
    10.0
    1 Ratings
    28% above category average
    Oracle Sales
    10.0
    11 Ratings
    28% above category average
    Social data10.01 Ratings10.011 Ratings
    Social engagement10.01 Ratings10.011 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of amoCRM and Oracle Sales
    Feature
    amoCRM
    8.4
    2 Ratings
    11% above category average
    Oracle Sales
    7.8
    14 Ratings
    3% above category average
    Marketing automation8.42 Ratings8.013 Ratings
    Compensation management00 Ratings7.612 Ratings
    Platform
    Comparison of Platform features of amoCRM and Oracle Sales
    Feature
    amoCRM
    8.4
    2 Ratings
    10% above category average
    Oracle Sales
    7.6
    16 Ratings
    0% below category average
    Mobile access8.42 Ratings7.616 Ratings
    Best Alternatives
    amoCRMOracle Sales
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Agentforce Sales
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    amoCRMOracle Sales
    Likelihood to Recommend
    8.2
    (2 ratings)
    8.4
    (40 ratings)
    Usability
    -
    (0 ratings)
    5.7
    (13 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (10 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    amoCRMOracle Sales
    Likelihood to Recommend
    amoCRM, LLC
    Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
    Incentivized
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    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
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    Pros
    amoCRM, LLC
    • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
    • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
    • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
    • Customization. You can add your own fields to lead card to fit your needs.
    • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
    Incentivized
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    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
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    Cons
    amoCRM, LLC
    • Room for improvement would be that you need to manually integrate some of the apps for use.
    • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
    • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
    Incentivized
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    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
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    Usability
    amoCRM, LLC
    No answers on this topic
    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Incentivized
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    Performance
    amoCRM, LLC
    No answers on this topic
    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
    Incentivized
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    Support Rating
    amoCRM, LLC
    No answers on this topic
    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Incentivized
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    Online Training
    amoCRM, LLC
    No answers on this topic
    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Incentivized
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    Implementation Rating
    amoCRM, LLC
    No answers on this topic
    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
    Incentivized
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    Alternatives Considered
    amoCRM, LLC
    Reasons why we chose amoCRM: 1. It's customizable, we can add custom fields and processes. 2. It has a lot of ready integrations with services we use. 3. Rich API that allows building completely custom analytics based on data from CRM. 4. UI can be customized too. We show our internal users all the data they need to work with the client.
    Incentivized
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    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Incentivized
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    Contract Terms and Pricing Model
    amoCRM, LLC
    No answers on this topic
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Incentivized
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    Return on Investment
    amoCRM, LLC
    • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
    • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
    • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
    Incentivized
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    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
    Incentivized
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    ScreenShots

    amoCRM Screenshots

    Screenshot of Digital Pipeline (Automated lead warming and follow-up)Screenshot of Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date.Screenshot of Quick and intuitive Salesbot builder will help you in getting your own chatbot in no time. Save time and effort by getting rid of repetitive tasks and providing 24/7 communication line with your business.Screenshot of Take your business with you wherever you go. Our mobile app is capable of lead tracking, calls, sending emails and much more.Screenshot of Tons of integrations with different services, as well as the most popular communication channels can be connected to amoCRM for free.Screenshot of Lead profile with click to call, email, and chat

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability