Amplitude Analytics vs. Apxor

Amplitude Analytics is well suited for scenarios where you have multiple data points to understand customer behavior and journeys and utilize simple to medium complexity graphs/charts. It may not be suitable for scenarios where you need to slice and dice data into highly customizable dashboards as that requires significant effort from technical teams.

Incentivized

If you want to analyze the user funnel, eg. how many users signed up-> then how many clicks "Button 1" etc. then Apxor is a good tool. But as I mentioned earlier, until they fix the issues, we can not rely on it for accuracy.

Incentivized

• Feature analytics - measuring frequency of usage
• Time taken by users to convert in funnels
• Actions that drive certain user behaviors in funnels via correlation
• Actions that lead to user drop off in funnels via correlation
• Comparing behavior of two custom user cohorts

Incentivized

• It is possible to creates users funnel for specific time range and for specific event.
• You can customise your dashboard and keep saved multiple dashboards.
• Support is also good, you get telephonic support.

Incentivized

• Some more clarity and examples of implementation with GDPR in mind
• Some segregation inside user properties can be difficult to implement
• Splicing information inside funnels could be more intuitive
• User support for the cheaper tiers is hard to access
• Pricing transparency really needs to be improved

• There are lots of bugs in data capturing.
• Since data is not captured properly hence we can not rely on metrics provided by Apxor. I tracked it for a test run, there is a mismatch of more than 20%.
• SDK not available for Cordova.

Incentivized

I haven't used the Amplitude support other than their training docs so I can't speak too much to the in-person support but the docs are serviceable. Nothing too crazy but between the user tips, email notifications, and the decent number of docs I was able to get the support I needed to ramp up on the tool.

Incentivized

It's the best in class with all the bells and whistles. Other options could suit you just fine at a lower price point, but you need to be sure of what you are not getting and the switching cost associated with when you do need it.

Incentivized

Firebase is good for accuracy, also it has more features.

Incentivized

• It collects data of great importance which allows to make product improvements.
• It easily identifies problems a user may have with the product.
• The flow of users who have used the product has improved, thus being able to generate more income thanks to the improvements and new functions.

Incentivized

• Overall it's a positive impact, because you can always improvise if you know where your customers are dropping.
• Also, it gives clear idea which part of your app users are using.

Incentivized