A good tool for getting user's analytics, but it has less accuracy in tracking data.
July 25, 2022

A good tool for getting user's analytics, but it has less accuracy in tracking data.

Sanjana Gupta | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apxor

It's been 2 years since we have been using Apxor for tracking user behaviour. As a UX designer, I am using Apxor to check user behaviour in our app. It is very important for me to know the drop points, which Apxor helping us in analysing.
  • It is possible to creates users funnel for specific time range and for specific event.
  • You can customise your dashboard and keep saved multiple dashboards.
  • Support is also good, you get telephonic support.
  • There are lots of bugs in data capturing.
  • Since data is not captured properly hence we can not rely on metrics provided by Apxor. I tracked it for a test run, there is a mismatch of more than 20%.
  • SDK not available for Cordova.
  • Overall it's a positive impact, because you can always improvise if you know where your customers are dropping.
  • Also, it gives clear idea which part of your app users are using.
Firebase is good for accuracy, also it has more features.

Do you think Apxor delivers good value for the price?

No

Are you happy with Apxor's feature set?

Yes

Did Apxor live up to sales and marketing promises?

No

Did implementation of Apxor go as expected?

Yes

Would you buy Apxor again?

No

If you want to analyze the user funnel, eg. how many users signed up-> then how many clicks "Button 1" etc. then Apxor is a good tool. But as I mentioned earlier, until they fix the issues, we can not rely on it for accuracy.