Amplitude Analytics vs Clicky

Amplitude Analytics

If you are working with a tool where tracking actions taken by users in that tool is very important. In tools with very few users and not a ton of custom editing, this may not be necessary

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Verified User

Employee in Customer Service

Internet Company, 1001-5000 employees

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Clicky

There are no special resources needed to use Clicky - it works well for all the sites I've used it on, providing up to date metrics on visitors and actions. It started out as analytics particularly suited to bloggers and it's still very strong there, but I believe it can work in a wide range of scenarios.

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Sharon Hurley Hall

Professional blogger, writer, journalist

Sharon Hurley Hall, WriterWriting and Editing, 1-10 employees

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Pros

Very user-friendly and easy to understand even for those with not much knowledge
The interface is nice looking
Different charts are used to analyze different types of data

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Gwen Rivet

Growth Manager

OpenClassroomsHigher Education, 51-200 employees

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Clicky wins out because it's extremely user-friendly and even a novice can quickly understand how to configure it to get meaningful data.
If you're managing multiple sites, the ease of copying your favorite dashboard views to another site is another big plus.
And the bounce rate metric is different from any other I've seen - really great for tracking blog visitors who may look at a single article before going elsewhere.

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Sharon Hurley Hall

Professional blogger, writer, journalist

Sharon Hurley Hall, WriterWriting and Editing, 1-10 employees

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Cons

Marketing and Sales actions are on separate objects.
events can be unreliable as both software update and change. Sometimes they can stop triggering and it's not immediately acknowledged

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Verified User

Employee in Customer Service

Internet Company, 1001-5000 employees

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It's hard to find a negative feature about Clicky, but if I must pick one, it would be the fact that some reports are only available for limited periods, which means you can't get a one year overview of all aspects of your site. That's just nitpicking, though, as what Clicky offers is more than enough for most people.

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Sharon Hurley Hall

Professional blogger, writer, journalist

Sharon Hurley Hall, WriterWriting and Editing, 1-10 employees

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Likelihood to Renew

No score

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Clicky10.0

Based on 1 answer

In addition to the factors already mentioned, Clicky is constantly being updated to improve functionality for users and the development team is extremely responsive. Recent updates include enhanced support for HTML5 audio and video tracking, additional visitor detail and new comparison trends. In my opinion, Clicky just keeps getting better

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Sharon Hurley Hall

Professional blogger, writer, journalist

Sharon Hurley Hall, WriterWriting and Editing, 1-10 employees

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Alternatives Considered

A lot of data can be tracked via manual tracking or linking to an excel sheet, but with such a huge amount of data, it is far easier to have all of it laid out in an easy to read format. The charts and graphs are easy to use and are really pretty user-friendly. The hardest part is in simply finding the event that you want to use.

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Verified User

Employee in Customer Service

Internet Company, 1001-5000 employees

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I have tried a wide range of analytics packages and I've continued to use Clicky because data visualization is clear and it's easy to generate and extract useful reports that I can integrate into wider reporting on website performance. As far as I know, Clicky provides some of the most up-to-date real time data, so that what you see is an accurate reflection of what's happening on your site. While I still use Google Analytics, Clicky is a valuable addition.

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Sharon Hurley Hall

Professional blogger, writer, journalist

Sharon Hurley Hall, WriterWriting and Editing, 1-10 employees

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Return on Investment

This is a great tool for UX research and can help improve the intuitiveness of our product and thus make it more appealing.

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Verified User

Employee in Customer Service

Internet Company, 1001-5000 employees

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Over the 7 years I've used it, Clicky has given me a better understanding of where my main visitors are coming from, contributing for example to a decision to create content in US English rather than my native UK English because most visitors are from the US.
Clicky provided real time stats when few others were doing so, enabling me to respond more quickly to visitors interacting with my content.

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Sharon Hurley Hall

Professional blogger, writer, journalist

Sharon Hurley Hall, WriterWriting and Editing, 1-10 employees

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