TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amplitude Analytics

    Score8.8 out of 10
    N/AAmplitude Analytics is an analytics platform for mobile and web. It is designed to help organizations segment users and analyze funnels, retention and revenue. Amplitude Analytics helps product marketers to achieve actionable insights from customer digital journeys and uses behavioral graphs to build customer-focused products. Amplitude also optimizes digital products for increased quality engagements, increased conversion rates, and long-term customer loyalty.

    $61

    per month

    Visitor Queue

    Score6.9 out of 10
    N/AAccording to the vendor, Visitor Queue is a software solution designed for website visitor tracking and personalization. It aims to assist businesses in identifying companies visiting their websites by providing detailed information such as company names, contact details, user data, and key decision makers within those organizations. By customizing the website experience based on visitor firmographics, the product intends to enhance conversion rates and attract more customers. While specific…

    $49

    Pricing
    Amplitude AnalyticsVisitor Queue
    Editions & Modules
    Plus
    $49
    per month (paid annually)
    Growth
    Contact Sales
    Enterprise
    Contact Sales
    Starter
    Free
    100 Leads Per Month
    $49.00
    300 Leads Per Month
    $99.00
    500 Leads Per Month
    $119.00
    1000 Leads Per Month
    $209.00
    2000 Leads Per Month
    $309.00
    Offerings
    Pricing Offerings
    Amplitude AnalyticsVisitor Queue
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—For more than 2000 leads, please contact us.
    More Pricing Information
    Community Pulse
    Amplitude AnalyticsVisitor Queue
    Considered Both Products
    Amplitude
    No answer on this topic
    Visitor Queue
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    26 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    21 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    26 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Amplitude AnalyticsVisitor Queue
    Small Businesses
    No answers on this topic
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    Piano Analytics
    Score7.2 out of 10
    Lead Forensics
    Score8.9 out of 10
    Enterprises
    Piano Analytics
    Score7.2 out of 10
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amplitude AnalyticsVisitor Queue
    Likelihood to Recommend
    8.4
    (31 ratings)
    6.9
    (7 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    5.5
    (1 ratings)
    Usability
    7.7
    (3 ratings)
    6.4
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    7.3
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    6.4
    (1 ratings)
    Support Rating
    9.0
    (6 ratings)
    6.4
    (1 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    7.3
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    6.4
    (1 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    6.4
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    6.4
    (1 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    6.4
    (1 ratings)
    User Testimonials
    Amplitude AnalyticsVisitor Queue
    Likelihood to Recommend
    Amplitude
    Amplitude Analytics is an excellent solution for anyone with a mobile app and you want to track what users are doing, are they completing conversion steps, and are they coming back more often. This all helps you visual your customer bases engagement and help project future engagement and create goals. This also helps with prioritizing products to address drop-off points in the product to increase conversions.
    Incentivized
    Read full review
    Visitor Queue
    We have been using Visitor Queue for a while now. To be honest, we have not seen anything wrong or difficult to use or that can be improved Providing a discount for the startups would be the only thing that we can ask or add Other than that we are pretty satisfied
    Read full review
    Pros
    Amplitude
    • Feature analytics - measuring frequency of usage
    • Time taken by users to convert in funnels
    • Actions that drive certain user behaviors in funnels via correlation
    • Actions that lead to user drop off in funnels via correlation
    • Comparing behavior of two custom user cohorts
    Incentivized
    Read full review
    Visitor Queue
    • Allows you to have more than one website being tracked
    • Makes it easy to integrate with other platforms
    • Gives you proper tracking information
    Incentivized
    Read full review
    Cons
    Amplitude
    • Some offerings seem duplicative, like dashboards and notebooks, which only seem to differ in that one can subscribe to dashboards
    • The messaging on valid vs invalid property types could be better explained to clarify which types (string, Boolean, integer, etc) are expected in particular scenarios. Though the type is usually set during event creation, we've often seen examples where the data received in production is different, leading to 'invalid type' errors
    Incentivized
    Read full review
    Visitor Queue
    • The companies identified were a mixture of ISPs and companies
    • It did not capture as many companies as other products
    • That's about it. Not much more I can add.
    Incentivized
    Read full review
    Likelihood to Renew
    Amplitude
    Great product Good value for the cost/initiate Support docs and FAQs are great - they limit the necessity of reaching out to in-person support. So when you do call them ... it is for a legit question/issue, no just a "where is it" or a "how to I do xyz123?"
    Incentivized
    Read full review
    Visitor Queue
    we are still early stage and costs are a little bit high and we need to have a bigger team to optimize the outcome
    Read full review
    Usability
    Amplitude
    It's a fairly straightforward platform that's beginner friendly. The biggest usability hurdle is most often created by your own team, as it's imperative to know what event sources are being sent to Amplitude and what those event names are. Within being properly onboarded by a team member it can be hard to get started using Amplitude. It takes time to understand what data your company may be sending to the product, the naming conventions of events (especially if there are old or deprecated events names
    Incentivized
    Read full review
    Visitor Queue
    it was pretty straight forward and easy to use with small teams
    Read full review
    Reliability and Availability
    Amplitude
    Alway up and running, or if there is a problem we can get back in the game right away. The reliability was a big selling point for me, and it was true when this company got it. Rollouts can be tough, but this was pretty seamless. Good support throughout the process, good documentation to handle questions/tips
    Incentivized
    Read full review
    Visitor Queue
    No answers on this topic
    Performance
    Amplitude
    No issues, problems, or negative remarks from us!! We had a plan, vendor support was rock solid, our data folks have experience, OCM supported as needed, and we got the rollout done on time, on budget, and with only minor hiccups. SInce the rollout, most of us have already forgotten the hiccups and generally speak highly of the product
    Incentivized
    Read full review
    Visitor Queue
    No answers on this topic
    Support Rating
    Amplitude
    I haven't used the Amplitude support other than their training docs so I can't speak too much to the in-person support but the docs are serviceable. Nothing too crazy but between the user tips, email notifications, and the decent number of docs I was able to get the support I needed to ramp up on the tool.
    Incentivized
    Read full review
    Visitor Queue
    we had no problems in getting support
    Read full review
    In-Person Training
    Amplitude
    Virtual Not bad considering the timeframe and turnaround. The biggest benefit was for my end-users to hear a voice (other than mine/ours! LOL) telling them about the new features and capabilities. The in-person training was really good for having an expert that knows the answers and could refer to past experiences, problems, solutions. THey were a great resource to ease the transition ... basically a "you are gonna be okay with this change ... you got this etc.!" kinda vibe
    Incentivized
    Read full review
    Visitor Queue
    No answers on this topic
    Online Training
    Amplitude
    Good enough to get strong baseline. I always make sure our our users go to and/or focus on the vebndor-provided support docs rather than any formal training. Our instructors come and go, but written policy and how-to docs live much longer in a corporate setting. That said, the online training is sufficient. I like that the training curric is stacked and progressive.
    Incentivized
    Read full review
    Visitor Queue
    the training was ok, we knew the basics and we didnt need intensive training.
    Read full review
    Implementation Rating
    Amplitude
    My team members all have background as data analysts, so Amp was pretty easy to for them. There was sufficient online training available. We also used the available support documents. The actual rollout went well. We did significant testing beforehand. We did a phased rollout, with partial silent rollout (part of OCM's plan) for the smallest line of business. THe silent one was "silent" b/c it was done without fanfare or public notices ... it was just a "we're doing some things, it wont impact your work or workday
    Incentivized
    Read full review
    Visitor Queue
    It was easy to implement and we did not have any issiues
    Read full review
    Alternatives Considered
    Amplitude
    Amplitude Analytics provides much more granular data than Google Analytics and gives you much more flexibility in how you can segment and splice the data. It also provides the ability to create closed funnels, which I have yet to find out how to do in Google Analytics. Amplitude has a very similar interface to Mixpanel, with a few handy additions, like the ability to name and categorize your events.
    Read full review
    Visitor Queue
    I evaluated Lead Forensics. It's very similar to Visitor Queue but more expensive and I would say the only thing that seems to be a bit better is their dashboard is more comprehensive/visual.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Amplitude
    It is a good product. You have to pay for quality ... kinda like buying a Lexus or a Toyota instead of a Buick or a Chevy
    Incentivized
    Read full review
    Visitor Queue
    No answers on this topic
    Scalability
    Amplitude
    Like all the other grades, it was mostly an easy implementation ... we have experience people, the rollout in general is well planned, and the vendor was very supportive
    Incentivized
    Read full review
    Visitor Queue
    No answers on this topic
    Return on Investment
    Amplitude
    • It collects data of great importance which allows to make product improvements.
    • It easily identifies problems a user may have with the product.
    • The flow of users who have used the product has improved, thus being able to generate more income thanks to the improvements and new functions.
    Incentivized
    Read full review
    Visitor Queue
    • We did not select the tool.
    • It was in the top 3 of solutions we looked at
    • Again, we had a unique requirement and it didn't fit
    Incentivized
    Read full review
    ScreenShots

    Visitor Queue Screenshots

    Screenshot of Enjoy the contact information of the companies that have visited your website.Screenshot of Identify what your website visitors did while on your website.Screenshot of Identify who the decision makers are at the companies that visit your website.Screenshot of Identify the companies that have visited your website!