AMTdirect vs. Yardi Voyager

I think for medium to large companies AMTDirect would be invaluable to have the "whole" picture of all properties at your finger tips. For smaller companies with 10 or fewer properties maybe not as "necessary".

Yardi Voyager is well suited for any management company in the multifamily or commercial space and is a worthwhile competitor to other options in the space - MRI Software, Realpage, Resite, etc. For those med-large enterprises that value an intuitive and straightforward accounting and leasing system, and also work with other vendors that need to integrate with their ERP system, this is a great option. There is a large ramp-up time, requiring many company resources, and licensing is quite expensive, so this solution may not be for those companies with a small budget or personnel resources.

Incentivized

• AMTDirect allows for customization to your specific needs in a snapshot. One area I appreciate is that I am able to change most labels/field names to coincide with our specific naming conventions.
• AMTDirect has wonderful support. They respond very quickly and I always feel that I am important and matter to them.
• AMTDirect is always interested in what I would like to see added to be even more useful to my needs. They listen to me and strive to make those changes.

• Yardi Property Management particularly excels at creating a system where it is easy to leave feedback for property managers because the data is available up front.
• Yardi is also a useful tool at integrating property management across the entire platform. It can be used for asset management as well even for the most nitty gritty details.
• It is also convenient to edit expenses inputted by the accounting department and managing those expenses forward for future budgeting.

Incentivized

• Initially when I started using AMTDirect it was a little overwhelming because it is a lot of detail. At times I would like to see it a little more simplified. However, I will say they have over the past 6 years done that exactly. It is becoming more simplified to use, but with the same important outcomes.
• The software is much faster than it was when I initially started using it. Some of that might be resolved if there were some drag and drop type situations more I think.

• Upon disposition the retrieval of all on line documents by unit instead of tcode.
• Menus are all over the place and need to be standardized.
• Ease of finding reports, seems like if you are looking for a recurring pmt report typing recurring payment would get you the result, but instead it is a payment manager analytics report.

Incentivized

We have invested 5 years of setup, implementation and training on Voyager. It's doing a very good job for us and I feel we've only scratched the surface of its capabilities. Yardi support has been very responsive with very little down time. The training materials are great from Client Central

Incentivized

From my experience, AMTDirect does have a bit of a learning curve, but once you pass that curve the system has details and information that are vital to the decision process of lease negotiations, lease & facilities management as well as project management. I've said it a thousand times, AMTDirect is the only reason I am able to manage 50+ retail spaces by myself with regards to all of the above decisions.

Overall it is a reliable and relatively easy product to utilize. No Property Management Software is simple to implement, so a return on investment is delayed and care should be made to ensure that this platform does everything you need for it to do. Experience and knowledge in SQL programming language is helpful, as there are many SQL reports and scripts available to be able to better utilize the software. It takes time to find the ones useful and the ones that resolve hiccups.

Incentivized

The local office is very knowledgeable, however recently it seems that Yardi has begun to route calls offshore and the knowledge base there does not seem to be as strong as the USA based support centers. All customizations are done by offshore personnel, which presents issues in terms of the language barrier and time zone differences.

Incentivized

I have not listened to any of the on-line video or webinars, but I have used the "help" guides and they are very easy to understand and for the most part that is how I have taught myself to use features I have never utilized before.

If you are converting from another system, grouping your properties by subsidy type seemed to help us. We were able to focus on a half dozen properties at a time, rather than the entire portfolio.

Incentivized

Prior to switching to Yardi Voyager, our company was self-hosted on the PropertySuite platform with MRI Software. In viewing demos and meeting with vendors, we felt that Yardi's capabilities and ease of integrations across our other software products was a real deal breaker. We also have enjoyed an easier time with creating custom reports.

Incentivized

• AMTDirect has positively impacted our company for the simple fact that 1 person is able to handle 54 properties with regards to lease management, maintenance/repair and projects for those locations. We were at the point of needing to hire additional help, but AMTDirect has made it possible to delay hiring additional employees until we grow a little more.
• AMTDirect has made it possible to be able for me to work from any where and not in an office with a bunch of files, because the information is at my fingertips. I am able to travel to our stores and still be able to take care of issues and answer important and at times timely questions.

• With ability to customize user fields, great way to aggregate external data
• Open API structure helps reduce user error by automating some entries that come in from the web
• Robust source and sub-source tracking (with ability to create new ones) when utilized correctly can be very useful when pinpointing efficacy of marketing efforts

Incentivized