What users are saying about
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Likelihood to Recommend

AnyDesk

AnyDesk is an appropriate software for use by us to resolve technical ticket tickets made by users of the organization. Whenever there is a problem or request to install something on the workstation, IT is triggered and we use this tool to resolve the online and remote ticket. Service is fast, agile and we use it to install software, printers, check files, shares, windows settings, and other things.
José Carvalho | TrustRadius Reviewer

Impero Remote Manager (discontinued)

Where we use the Impero Remote Manager is in a school setting and it works really well for us. We have our teachers use it every day to make sure their students are always on track. It works really well for students that we know are likely to get off track. We can see their screen and know exactly when they get off track and can get them back on track quickly.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

AnyDesk
8.7
Impero Remote Manager (discontinued)
4.5
Screen sharing
AnyDesk
9.0
Impero Remote Manager (discontinued)
7.0
File transfer
AnyDesk
8.5
Impero Remote Manager (discontinued)
4.0
Instant message
AnyDesk
8.4
Impero Remote Manager (discontinued)
5.0
Secure remote access with Smart Card authentication
AnyDesk
8.8
Impero Remote Manager (discontinued)
5.0
Access to sleeping/powered-off computers
AnyDesk
9.0
Impero Remote Manager (discontinued)
2.0
Over-the-Internet remote session
AnyDesk
9.2
Impero Remote Manager (discontinued)
5.0
Initiate remote control from mobile
AnyDesk
7.9
Impero Remote Manager (discontinued)
4.0
Remote management of servers & workstations
AnyDesk
9.2
Impero Remote Manager (discontinued)
6.0
Remote Active Directory® management
AnyDesk
8.9
Impero Remote Manager (discontinued)
3.0
Centralized management dashboard
AnyDesk
8.6
Impero Remote Manager (discontinued)
3.0
Session record
AnyDesk
8.4
Impero Remote Manager (discontinued)
6.0
Annotations
AnyDesk
8.6
Impero Remote Manager (discontinued)
3.0
Monitoring and Alerts
AnyDesk
8.5
Impero Remote Manager (discontinued)
5.0
Multi-platform remote control
AnyDesk
9.0
Impero Remote Manager (discontinued)
5.0

Pros

AnyDesk

  • Easy to use.
  • You can choose an alias for your machine instead of a number ID.
  • It has a good mobile app.
  • It does not consume much RAM or slow down the machine upon startup.
Anonymous | TrustRadius Reviewer

Impero Remote Manager (discontinued)

  • It allows us to keep track of our students.
  • The user interface is really easy to use and understand.
Anonymous | TrustRadius Reviewer

Cons

AnyDesk

  • The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.
Anonymous | TrustRadius Reviewer

Impero Remote Manager (discontinued)

  • It crashes frequently, so that could be fixed.
  • The ability to take over a student's screen could be a little easier as well.
Anonymous | TrustRadius Reviewer

Usability

AnyDesk

AnyDesk 9.5
Based on 2 answers
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
Anonymous | TrustRadius Reviewer

Impero Remote Manager (discontinued)

No score
No answers yet
No answers on this topic

Support Rating

AnyDesk

AnyDesk 9.3
Based on 15 answers
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
João Mauricio | TrustRadius Reviewer

Impero Remote Manager (discontinued)

Impero Remote Manager (discontinued) 8.0
Based on 2 answers
The support for Impero Remote Manager is actually really good and I have been pleased every time I have had to work with them. Any time I've had an issue with the software, I've been able to call support and have the issue resolved very quickly and things start working again.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AnyDesk

AnyDesk is a low-storage device so you can tell the client to download it anywhere you are connected with the internet and it will get installed very quickly. The screen sharing in this application is very clean and resolution quality is high, you can only access once the client device accepts it, which means a secure remote access from this application.
Anonymous | TrustRadius Reviewer

Impero Remote Manager (discontinued)

In overall features and what LanSchool can do, we actually like that product better than Impero. The reason why we went with Impero was because of the price. It has similar features but ultimately was a lot cheaper, so we chose Impero. We are a small charter school, so our budget is a lot smaller than in other school districts.
Anonymous | TrustRadius Reviewer

Return on Investment

AnyDesk

  • Easy access to client devices which is a very positive impact on our institute.
  • According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
  • Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.
Anonymous | TrustRadius Reviewer

Impero Remote Manager (discontinued)

  • It keeps students on task.
  • It allows our teachers to better manage how their students are using Chromebooks.
Anonymous | TrustRadius Reviewer

Pricing Details

AnyDesk

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AnyDesk Editions & Modules

Edition
Lite10.991
Professional20.991
Power52.491
  1. per month
Additional Pricing Details

Impero Remote Manager (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Impero Remote Manager (discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AnyDesk
9.2
Impero Remote Manager (discontinued)
6.0

Usability

AnyDesk
9.5
Impero Remote Manager (discontinued)

Support Rating

AnyDesk
9.3
Impero Remote Manager (discontinued)
8.0

Add comparison