What users are saying about
45 Ratings
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Score 9.3 out of 100
13 Ratings
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Score 6 out of 100

Likelihood to Recommend

AnyDesk

AnyDesk is an appropriate software for use by us to resolve technical ticket tickets made by users of the organization. Whenever there is a problem or request to install something on the workstation, IT is triggered and we use this tool to resolve the online and remote ticket. Service is fast, agile and we use it to install software, printers, check files, shares, windows settings, and other things.
José Carvalho | TrustRadius Reviewer

Symantec pcAnywhere (Discontinued)

Synmantec pcAnywhere is excellent when you require a secure remote connection, and you have enough computational power and internet bandwidth.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

AnyDesk
8.7
Symantec pcAnywhere (Discontinued)
9.0
Screen sharing
AnyDesk
9.0
Symantec pcAnywhere (Discontinued)
File transfer
AnyDesk
8.5
Symantec pcAnywhere (Discontinued)
9.0
Instant message
AnyDesk
8.4
Symantec pcAnywhere (Discontinued)
Secure remote access with Smart Card authentication
AnyDesk
8.8
Symantec pcAnywhere (Discontinued)
Access to sleeping/powered-off computers
AnyDesk
9.0
Symantec pcAnywhere (Discontinued)
Over-the-Internet remote session
AnyDesk
9.2
Symantec pcAnywhere (Discontinued)
9.0
Initiate remote control from mobile
AnyDesk
7.9
Symantec pcAnywhere (Discontinued)
Remote management of servers & workstations
AnyDesk
9.2
Symantec pcAnywhere (Discontinued)
Remote Active Directory® management
AnyDesk
8.9
Symantec pcAnywhere (Discontinued)
Centralized management dashboard
AnyDesk
8.6
Symantec pcAnywhere (Discontinued)
Session record
AnyDesk
8.4
Symantec pcAnywhere (Discontinued)
Annotations
AnyDesk
8.6
Symantec pcAnywhere (Discontinued)
Monitoring and Alerts
AnyDesk
8.5
Symantec pcAnywhere (Discontinued)
Multi-platform remote control
AnyDesk
9.0
Symantec pcAnywhere (Discontinued)

Pros

AnyDesk

  • Easy to use.
  • You can choose an alias for your machine instead of a number ID.
  • It has a good mobile app.
  • It does not consume much RAM or slow down the machine upon startup.
Anonymous | TrustRadius Reviewer

Symantec pcAnywhere (Discontinued)

  • Multiple connections
  • Cross-platform
  • Decent UX
Anonymous | TrustRadius Reviewer

Cons

AnyDesk

  • The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.
Anonymous | TrustRadius Reviewer

Symantec pcAnywhere (Discontinued)

  • Sometimes it is too slow
  • Consumes too much bandwidth
Anonymous | TrustRadius Reviewer

Usability

AnyDesk

AnyDesk 9.5
Based on 2 answers
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
Anonymous | TrustRadius Reviewer

Symantec pcAnywhere (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

AnyDesk

AnyDesk 9.3
Based on 15 answers
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
João Mauricio | TrustRadius Reviewer

Symantec pcAnywhere (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

AnyDesk

AnyDesk is a low-storage device so you can tell the client to download it anywhere you are connected with the internet and it will get installed very quickly. The screen sharing in this application is very clean and resolution quality is high, you can only access once the client device accepts it, which means a secure remote access from this application.
Anonymous | TrustRadius Reviewer

Symantec pcAnywhere (Discontinued)

[We chose Synamtec pcAnywhere because] its embedded both-direction encryption exceeds the industry requirements.
Anonymous | TrustRadius Reviewer

Return on Investment

AnyDesk

  • Easy access to client devices which is a very positive impact on our institute.
  • According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
  • Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.
Anonymous | TrustRadius Reviewer

Symantec pcAnywhere (Discontinued)

  • It allows us to comply with the latest safe browsing requirements.
Anonymous | TrustRadius Reviewer

Pricing Details

AnyDesk

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AnyDesk Editions & Modules

Edition
Lite10.991
Professional20.991
Power52.491
  1. per month
Additional Pricing Details

Symantec pcAnywhere (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec pcAnywhere (Discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AnyDesk
9.2
Symantec pcAnywhere (Discontinued)
7.0

Usability

AnyDesk
9.5
Symantec pcAnywhere (Discontinued)

Support Rating

AnyDesk
9.3
Symantec pcAnywhere (Discontinued)

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