Likelihood to Recommend AODocs provides a world-class corporate content management solution for enterprises of all sizes. This company has top-notch product development, support, and professional services team, and they're building a community of like-minded customers who can benefit from one other's knowledge and experiences. A remarkable set of extensions, migration tools, and links to other relevant services make up the ecosystem of functionality.
Read full review Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
Read full review Pros With this technology, you don't have to rely on experts all the time to design functional processes, which is a big plus for me. There is a superb support team and expert services, and they'll get you up and running in no time. Our document management system has been enhanced, and it now updates and maintains itself more quickly. Read full review The full text searching feature, once implemented properly, is incredibly powerful. Integrates seamlessly with Outlook to reduce the number of pieces of software you need turning at any given time. Filing is relatively quick most of the time. Read full review Cons There is some difficulty in understanding the training material. Make it easier to understand how to use key features in real-world work situations by providing more thorough examples or videos. Custom scripts would benefit from greater online training and certification options. The user interface is a nightmare to work with. It could take anywhere from five to ten clicks to move a file to a new subfolder. Read full review Complicated setup. On initial installation it is cumbersome to configure on each workstation just to connect to service. Does not enforce structure. Once setting up structure, users can save outside of iManage Work and make their own files and folders under pre-configured system. Outlook is a finicky software, access to iManage Work depends on Outlook, nothing against iManage Work, but it sometimes has issues caused by the application it relies on. Read full review Support Rating We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
Read full review Alternatives Considered Using AODocs, we can solve difficult business procedures immediately. Regular updates bring new capabilities to the platform. This workflow engine is superior to all others I've used in
SharePoint and
Nintex over the years. Until now, I (we) have not encountered a business problem that we couldn't solve. AODocs is a top-notch service.
Read full review I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
Read full review Return on Investment There are two methods used to regulate access: workflow and state-based. Improved content discovery abilities. An understanding of the content and usage of our organization's resources. Read full review A bit pricey but worth it once you know how to use it. It makes any document sharing easy and seamless which is priceless. Read full review ScreenShots