Apache JMeter vs. Salesforce Agentforce Marketing

JMeter is well suited for Java applications where the user can script the scenario once and make changes to accommodate for as many numbers of users for load test execution. The image and selection of any files or exporting files scenario is handled well.

It is less appropriate to test Ajax applications where it is required to script click per use.

Incentivized

I think the product, by definition, is meant for marketing — and we use it exactly for that, for running campaigns. That’s the best-suited use case for the product. I don’t think it’s really meant to be used for anything else — that’s just not how it’s designed.

Incentivized

• Easy of use - in generate load like HTTP requests, and processing/analyzing the responses. No coding is necessary at the basic level, just need to understand load testing and the infrastructure being tested.
• Automatic management of things like cookies to help with session state support - so you don't specifically have to worry about it or handle it
• Lots of testing/configuration options to suit your needs in making the right load generation (sampling requests), and analyzing the results, including any pre and post processing of the results first. Things like the Beanshell/BSF pre/post processors, response assertion, regular expression extractor, XPath extractor, CSV data set config
• There is a JMeter cloud service called BlazeMeter that I think would be useful for those that need to scale up high load without provisioning their own systems. I've not personally tried it though, but I recently attended a meetup presentation that highlighted nice useful features that BlazeMeter provides. One should evaluate the service if they are considering JMeter and need to expand beyond existing hardware resources.

• Filter relevant content so you can priorize those that are more relevant and resolve it first
• Measure the traffic in the different social networks, as well as the response rate, average response time and other relevant metrics
• Configure automation rules to order the work of those who must interact with the customer

Incentivized

• Jmeter requires many tweaks with respect to its configuration file and thread properties. users need to edit theses files themselves. There could be some interface where we can edit this fields.
• Jmeter cannot handle more threads and hangs up when we increase the number of threads. This causes lot of inconvenience. In these situations, user can be notified that such change would be lead to slow performance so that user can do as required. The same appears when we try to view huge files on graph listener.
• Jmeter should optimize the read and write access to output csv since it acts as overhead to the I/O performance. This affects our test results for the application which we are testing.

• The email builder does not offer any way to catch/check bugs across different email service providers
• Creating SQL is not as easy as drag-and-drop; a lot of technical knowledge is required
• Salesforce Marketing Cloud is sold as a marketing tool, but to be honest, you need a LOT of technical IT support to run the tool
• Einstein metrics are across the board; if you have multiple audiences in one instance of Salesforce Marketing Cloud you can't segment the data.

Incentivized

Price, Wiki and user sharing. Having access to the information provided by the developers and other open source providers is key for me. The ability to share information and get answers directly is very important to success in software testing. And the price of this product currently is amazing. Too many companies charge way too much money for products that are far behind in their value and pertinence

As of right now we have not seen any other program that integrates as seamlessly into our Salesforce platform. We have barely scratched the surface of all the features and use cases. It would be irresponsible to make a move to another platform in the near future. We have not come up against any limitations that would prompt a need to switch

The purpose related to performance and load testing through Apache JMeter works fine but the usability of the tool should be improved quite a lot. If someone starts with the Jmeter fresh without prior experience, they need to put more efforts in understanding the tool. The UI is not that great which is the main reason not to give high rating on usability.

Incentivized

You won't find another solution that has as many features as Salesforce Marketing Cloud Interaction Studio. We all know Salesforce, we all know how big they are and it's not for nothing... Their tools do most of the things you want, need and even imagine. Using it is complicated, but the usability is infinite.

Incentivized

Upgrades and timing of the upgrades were communicated well and planned during off hours for our work. If we did have a campaign scheduled during that time, it would kick-off after the system was back active. There were a few unplanned system down times, but it was a rare occurrence and those times were also short in duration.

Though the make up of MA apps is not built this way today, it would be nice to see them become more real-time. The integration between Salesforce and Pardot is not a true real-time integration. If I modify something in Salesforce, those changes are not automatically reflected in Pardot immediately. There is a delay of about 15 minutes before the systems sync. This delay, although not long, is less than ideal We would love the systems to be integrated real time such that changes are propagated from one system to the other immediately.

I have been using JMeter for the last year. By using this tool, you can make sure the system will work under varied loads. It helps us to simulate real time scenarios by creating required virtual users and make sure the application will work under load. Perform load, stress, and stability testing using JMeter.

Incentivized

They are really responsive and more than not solve the problem or give you insight to how you can manage the solution yourself. I do find however sometimes a long delay on the more complex issues when they need to loop in other departments. but overall a good experience with support

Incentivized

The trainers at the Pardot user conference (Elevate and Connections) were very knowledgeable and presented the material well. Again, the content was targeted to more of a new user audience, and was not really relevant for folks who had been using the product for 2+ years.

Pardot's online training touches on all topics briefly and vaguely without much indepth exploration into how a final outcome could look, such as Nurturing Campaigns, Email templates, landing page templates, etc... The only true way to uncover Pardot's full capabilities is to have Front End design and coding experience. Without this key skill set, I would not recommend Pardot to another business.

From an IT perspective, once you set up the Javascript beacon and start collecting data there is a waiting game. During this time you can start labeling your site actions which can be labor intensive for a single person, but you don't really have the final end-users on the platform yet. We did a lot of training so users were experienced, but it wasn't until they had their first tasks to accomplish that they started using the system and had questions. I'd recommend setting up some immediate goals for an end-user to start segmenting for the purpose of displaying message campaigns so you can jump start end-user action.

I have used LoadRunner and Silkperformer, and so far Jmeter turns out be the easiest to use of all these. While each of them have their own ROI, Jmeter can be picked by anyone in hours and start testing within a day. While with other tools, we need to get license, install them (takes a while) and setup tests and firewalls, etc.

We use Salesforce Marketing Cloud for lead management, generating reports, tracking customer and dealer information, inputting orders, and more. I prefer HubSpot for email marketing and automation because it is easier to use and the emails are designed much better. We currently use Salesforce and HubSpot, and we are very happy to have both, as they have different pros/cons.

Incentivized

was not involved with this part but i have not heard about clompaints

Incentivized

Prior to this, we had no solution and literally were doing things on paper in a world where technology is outpacing paper. Having this process optimized has made it easier for the sales and marketing people to change information. From the training perspective, it has allowed us to see holes in where we could create additional support training, so the ROI here has been a lot more than just the optimization of a process.

Incentivized

• Good ROI on improving the performance of the application.
• Finding issues in the performance.
• Benchmark the performance results.
• CON: Need skillset to create and maintain the scripts in Java.
• Scripts are reusable and it is executed by any user.
• Need Client and Server setup to execute the scripts.

Incentivized

• Salesforce Marketing Cloud allows us to more efficiently reach out to a higher number of prospects.
• Salesforce Marketing Cloud allows us to nimbly communicate important messages in a timely fashion to facilitate conversion.
• Salesforce Marketing Cloud allows us to track who is opening our messages so that we can stop sending to those not interested and focus on the most engaged audiences.

Incentivized