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Apache Solr vs. Athos Commerce vs. Site Search 360

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apache Solr

    Score7.9 out of 10
    N/AApache Solr is an open-source enterprise search server.N/A

    Athos Commerce

    Score9 out of 10
    N/AAthos Commerce is a commerce discovery platform that helps retailers make catalog products searchable, browsable, merchandised, personalized, and available across storefronts and external selling channels. It is the unified successor to the legacy Searchspring, Klevu, and Intelligent Reach offerings.N/A

    Site Search 360

    N/AN/ASite Search 360 is a search engine for all user types, powering B2B and B2C websites, content-rich sites such as blogs and online libraries, as well as eCommerce stores. Speed and reliability: The vendor states the service response time is usually between 10 and 100ms (~20ms on average) per request. Flexible crawler: Site Search 360 can crawl as much or as little as desired. Ease of implementation: The user only needs to add one snippet of code to add site…

    $9

    per month per installation

    Pricing
    Apache SolrAthos CommerceSite Search 360
    Editions & Modules
    No answers on this topic
    Onsite Discovery
    Contact Sales
    Offsite Discovery
    Contact Sales
    Complete Discovery
    Contact Sales
    Free
    $0
    per month per user
    Columbo
    $9
    per month per installation
    Holmes (Most Popular Plan)
    $49
    per month per installation
    Holmes Pro (including eCommerce Search)
    $89
    per month per installation
    Batman
    $119
    per month per installation
    Batman Pro (including eCommerce Search)
    $374
    per month per installation
    Offerings
    Pricing Offerings
    Apache SolrAthos CommerceSite Search 360
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details——Yearly plans come with a 10% discount. All automatic payments are processed by Stripe, which accepts all major credit and debit cards worldwide. We also support SEPA (for Europe-based clients) and Paypal. We can offer direct invoicing and payment via bank transfer or cheque, but this is only available when paying in advance for a yearly Batman plan.
    More Pricing Information
    Best Alternatives
    Apache SolrAthos CommerceSite Search 360
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    Score8.5 out of 10
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    Medium-sized Companies
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    Enterprises
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    Score8.5 out of 10
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    Score8.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Apache SolrAthos CommerceSite Search 360
    Likelihood to Recommend
    8.0
    (11 ratings)
    9.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Apache SolrAthos CommerceSite Search 360
    Likelihood to Recommend
    Apache
    Solr spins up nicely and works effectively for small enterprise environments providing helpful mechanisms for fuzzy searches and facetted searching. For larger enterprises with complex business solutions you'll find the need to hire an expert Solr engineer to optimize the powerful platform to your needs. Internationalization is tricky with Solr and many hosting solutions may limit you to a latin character set.
    Incentivized
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    Athos Commerce
    Search Spring offers strong options for search customizations: synonyms, redirects, query replacements, spell corrections, etc. We enjoy the ability to boost and unique product display options. We were 4Tell customers prior to the Search Spring acquisition and we're looking forward to both being part of one console. Search Spring is a really solid, stable search/merch platform that I would recommend for any mid-market business.
    Incentivized
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    Semknox GmbH
    No answers on this topic
    Pros
    Apache
    • Easy to get started with Apache Solr. Whether it is tackling a setup issue or trying to learn some of the more advanced features, there are plenty of resources to help you out and get you going.
    • Performance. Apache Solr allows for a lot of custom tuning (if needed) and provides great out of the box performance for searching on large data sets.
    • Maintenance. After setting up Solr in a production environment there are plenty of tools provided to help you maintain and update your application. Apache Solr comes with great fault tolerance built in and has proven to be very reliable.
    Incentivized
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    Athos Commerce
    • SearchSpring can pull in products that match specific terms according to your customizations in their dashboard.
    • SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color.
    • SearchSpring can account for misspellings and typos in the search bar by using search customizations.
    Incentivized
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    Semknox GmbH
    No answers on this topic
    Cons
    Apache
    • These examples are due to the way we use Apache Solr. I think we have had the same problems with other NoSQL databases (but perhaps not the same solution). High data volumes of data and a lot of users were the causes.
    • We have lot of classifications and lot of data for each classification. This gave us several problems:
    • First: We couldn't keep all our data in Solr. Then we have all data in our MySQL DB and searching data in Solr. So we need to be sure to update and match the 2 databases in the same time.
    • Second: We needed several load balanced Solr databases.
    • Third: We needed to update all the databases and keep old data status.
    • If I don't speak about problems due to our lack of experience, the main Solr problem came from frequency of updates vs validation of several database. We encountered several locks due to this (our ops team didn't want to use real clustering, so all DB weren't updated). Problem messages were not always clear and we several days to understand the problems.
    Read full review
    Athos Commerce
    • Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
    • Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
    Incentivized
    Read full review
    Semknox GmbH
    No answers on this topic
    Usability
    Apache
    It takes some time to deploy and currectly maintein it. And also, to learn how to use and integrate in the enviroment as well. Once you get theses steps done, it usability is very simple, and almost of the time it don't require no further attention on it. Even for maintence, if you deploy it on a cluster mode, it is very reliable and easy to take one host down.
    Incentivized
    Read full review
    Athos Commerce
    No answers on this topic
    Semknox GmbH
    No answers on this topic
    Support Rating
    Apache
    No answers on this topic
    Athos Commerce
    We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.
    Incentivized
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    Semknox GmbH
    No answers on this topic
    Alternatives Considered
    Apache
    We tried to use both Elasticsearch and Swiftype with Drupal 8 but there are currently no good modules that integrate Drupal with those solutions. So Solr was really the only option for a Drupal 8 web site. It's not as easy to learn or use as Swiftype, but in the end I think it will be a little less expensive and offer more customization and flexibility.
    Incentivized
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    Athos Commerce
    Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
    Incentivized
    Read full review
    Semknox GmbH
    No answers on this topic
    Return on Investment
    Apache
    • It has enabled my organization to find information faster by being a one-stop service to search across content that were indexed from varying sources.
    • By using synonyms and usual lemmatizations / stemming, it enabled discovery of new content following every search.
    Incentivized
    Read full review
    Athos Commerce
    • Increased our site search speed.
    • Increased conversion rate.
    • Increase in sales by boosting best sellers and relevant items throughout the year.
    Incentivized
    Read full review
    Semknox GmbH
    No answers on this topic
    ScreenShots

    Athos Commerce Screenshots

    Screenshot of Autocomplete, which helps shoppers find products.Screenshot of relevant promotions, sales, and content, to keep shoppers engaged as they scroll.

    Site Search 360 Screenshots

    Screenshot of Site Search 360 search bar is fully customizable to best suit your website theme.Screenshot of Site Search 360 query, autocomplete and smart suggestions organized in result groups for a more efficient and user-friendly searchScreenshot of Site Search 360 query and search results page preview with neatly organized results and highlighted data points for a smoother navigation.Screenshot of Smart filtersScreenshot of Intuitive dashboard with insightful analyticsScreenshot of As you type suggestions and results