What users are saying about
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
346 Ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Zapier

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
346 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Apigee Edge

Apigee has been great when managing the quota based access to the APIs. It is really good and suitable when considering proxying the in-house server endpoints access with the way it provides security with API Key validation and OAuth.
Srinivas Rao Cheeti | TrustRadius Reviewer

Zapier

  1. We use Zapier to automatically email relevant team members about events that are specific to their region. This data comes through our billing system and Zapier is able to decipher the region and based on conditions we have set up, forward emails to the relevant staff members.
  2. Zapier can capture webhooks and send these wherever you want. We have set up webhooks for errors in our application. These are immediately forwarded to message tools so our team know about the issue immediately, rather than having to log into our monitoring system.
  3. We have several apps that have similar information and we want to keep them in sync. However, they do not have native integrations with each other. Zapier can take events from one app and post these into the other app.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

API Management

Apigee Edge
8.0
Zapier
API access control
Apigee Edge
9.0
Zapier
Rate limits and usage policies
Apigee Edge
9.0
Zapier
API usage data
Apigee Edge
8.0
Zapier
API user onboarding
Apigee Edge
8.0
Zapier
API versioning
Apigee Edge
4.0
Zapier
Usage billing and payments
Apigee Edge
8.0
Zapier
API monitoring and logging
Apigee Edge
10.0
Zapier

Cloud Data Integration

Apigee Edge
Zapier
8.6
Pre-built connectors
Apigee Edge
Zapier
9.2
Connector modification
Apigee Edge
Zapier
8.6
Support for real-time and batch integration
Apigee Edge
Zapier
7.3
Data quality services
Apigee Edge
Zapier
9.0
Data security features
Apigee Edge
Zapier
8.5
Monitoring console
Apigee Edge
Zapier
9.0

Pros

Apigee Edge

  • Manage user access, we can allow specific access to users based on their need and even customize requests of services based on user requirements.
  • Allow branding, so that SFO can maintain its look and feel but still get the support and functionalities we need from Apigee.
  • Integrates well with other platforms we use.
Astha Karki | TrustRadius Reviewer

Zapier

  • Communication across multiple departments instantly
  • Data stored in Zapier as well as having it automatically link to any other necessary databases
  • Working with outside companies is easier with Zapier connections
  • Communication across multiple databases from Salesforce to Wootric to Google Sheets
Anonymous | TrustRadius Reviewer

Cons

Apigee Edge

  • Only one user can be active in a proxy at a time
  • No version control
  • Prohibited from using JSON.stringify on Apigee objects (tokens)
  • Debugging is difficult
  • Unable to rename or delete policies without bumping revision
  • Why would anyone give a js policy one name, display name something else, and script a different name?
  • 'Trace' limited to only 20 transactions
  • UI allows users to add target servers, but users must utilize the api to turn on SSL.
  • I'm sure there's more, they just aren't coming to mind right now.
  • Apigee forgets (expires?) your password at random intervals without notice. Every few weeks, or days, sometimes even three times in one day, I'll attempt to login to Apigee and my password will be 'wrong'. I've reset my password and Apigee still claims it's wrong. I've had to reset my password three times before it finally let me log back in.
Tim Gragg | TrustRadius Reviewer

Zapier

  • We have multiple forms on Formsite that we need to connect to SharpSpring. It looks like we're going to have to do some additional work to get it to filter them separately. This just came up, so we are still working on it.
  • I really have no other complaints. It's been a great, easy solution to what otherwise would be a complex problem. We also used it to send leads from Eventbrite to SharpSpring.
Kurt Hoffmann | TrustRadius Reviewer

Likelihood to Renew

Apigee Edge

Apigee Edge 9.0
Based on 1 answer
I am not the one deciding whether to use apigee or not really. But personally, I would recommend the use of it as developing APIs on it is easy. And as a mediator between backend servers, we could easily modify request and responses in it without touching any backend code while having a centralize gateway to access our backend APIs too.
Joshua Cariño | TrustRadius Reviewer

Zapier

No score
No answers yet
No answers on this topic

Usability

Apigee Edge

No score
No answers yet
No answers on this topic

Zapier

Zapier 7.0
Based on 4 answers
Zapier is very user-friendly. They walk you through each step of the zap-building process in an orderly and easy to understand way. Each step of the zap is tested before moving onto the next step. For simple zaps, you can have them up and running within minutes. For more complicated zaps, it may take some experimentation, but Zapier is there to help you troubleshoot.
Anonymous | TrustRadius Reviewer

Support Rating

Apigee Edge

Apigee Edge 6.0
Based on 1 answer
Quite hard to get support, at least on the coding side, when we encounter blockers. But general concerns, they would schedule a call to you for them to get a whole picture of your concern. Albeit in my experience, bad really as they haven't replied about the progress, but otherwise seems to have been fixed.
Joshua Cariño | TrustRadius Reviewer

Zapier

Zapier 9.1
Based on 11 answers
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
David Hoffman | TrustRadius Reviewer

Alternatives Considered

Apigee Edge

Somewhere in the middle. Based on its current offerings and subscription model
Anonymous | TrustRadius Reviewer

Zapier

Zapier is the biggest name and game in town. I didn't really go shop elsewhere, and once I started using it, there was no going to others for the things that it does. It was simple enough and inexpensive enough that I just don't have a good incentive to try other solutions out there.
Tsahi Levent-levi | TrustRadius Reviewer

Return on Investment

Apigee Edge

  • Unruly, difficult to maintain, unable to test, difficult to troubleshoot and debug. Every ticket that requires Apigee work increases stress and anxiety.
Tim Gragg | TrustRadius Reviewer

Zapier

  • It allowed us to make greater exploitation of other paid tools and integrate services that our users didn't use as much.
  • Now we have many processes linked together in a way that eliminates daily repetitive and tedious tasks that our personnel had to carry out on a daily basis. This gives them more time to focus on more important endevours.
  • It's given us the capability to expand our services to a wider array of users and handle more activity without the need to necessarily increase the number of people in our department.
Juan Carlos Molina Castejón | TrustRadius Reviewer

Pricing Details

Apigee Edge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Apigee Edge Editions & Modules

Additional Pricing Details

Zapier

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zapier Editions & Modules

Edition
Starter$24.991
Professional$61.251
Team$373.751
Company$748.751
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Apigee Edge
10.0
Zapier
9.1

Likelihood to Renew

Apigee Edge
9.0
Zapier

Usability

Apigee Edge
Zapier
7.0

Support Rating

Apigee Edge
6.0
Zapier
9.1

Add comparison