Appian vs. Azul Platform Core vs. ServiceNow App Engine

Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.

Incentivized

I would go for Azul Platform Core where someone needs secure JRE and JDK at a cheaper price where they can afford some CPU memory spikes. If you are highly concerned about the high availability of systems, or CPU memory usage, then, in my opinion, Azul Platform Core should be avoided. Also, considering what I believe to be their poor support, you might want to reconsider buying this subscription.

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Well suited - for someone who enjoys minimal coding with maximum throughput. For organisations who look for IT solutions basis customer a priority. Very well suited for creating tickets for incidents, changes etc Not well suited - for small scale organisations where the customers are less and managing them is easy

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• Allows at a glance workflow documentation which assists in the need we have for information readiation.
• Drag and drop interface for workflow development greatly speeds our apps time to market.
• Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.

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• Updates are released quickly
• Notifications of patches are sent ahead of time to prepare for the change
• Delivery was quick and seemless

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• Workflows
• Notifications
• Management

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• Search issues when type ahead and database search are used in the same field.
• Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
• Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.

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• Offer more docker configurations with popular application stacks.

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• Not much for this tool, just the deep setting to new users.
• Managing multiple project data.
• Huge amount of data migration to new user.

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We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian

There are limited use cases where we are just using the service now app engine as of now

Incentivized

Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.

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Since people can handle the tool without any development background, this was really helpful and can be adopted by anyone, as reusability functions and drag-and-drop features are very easy. Many in-built features and functionality for integrating other applications are handy and adaptable.

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Almost 100% available on time

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Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.

Incentivized

We have had plenty of contact previously with the Azul Platform Core's support team. They provided us with ways of debugging our JVM crashes and upload data to a provided FTP server where their support employees could assist by reviewing our special cases. The help they provided has been invaluable in optimizing our JVM.

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

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As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.

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Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.

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It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.

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App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

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Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?

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1. Cost Saving 2. Good support for enterprise customers 3. Easy installation and good compatibility

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ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.

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It is scalable but not reliable

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• I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
• The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
• There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.

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• Cost savings compared to going with Oracle
• Since using Azul Platform Core our system has been much more stable with fewer crashes causing our team being able to focus on new features

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• We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
• By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.

Incentivized