Likelihood to Recommend
Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
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Read full review Pros Allows at a glance workflow documentation which assists in the need we have for information readiation. Drag and drop interface for workflow development greatly speeds our apps time to market. Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development. Read full review Plenty support built into the tool and IDE like Maven, Ant, Eclipse, IntelliJ. Strong object-orientation language and clear project structure. Wrapper underlines hardware and memory management so the developers can focus on business and implementation. It offers a huge library and framework support from third-parties and the community. Read full review Cons Search issues when type ahead and database search are used in the same field. Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work. Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing. Read full review Commercial Licensing in 2019. Oracle will charge commercial organizations using Java SE for upgrading to the latest bug fixes and updates. Organizations will now need to either limit their implementation of Java SE or may need to drop it altogether. Slow Performance. Due to the all of the abstraction of the JVM, Java SE programs take much more resources to compile and run compared to Python. Poor UI appearance on all of the major GUI libraries (Swing, SWT, etc.). Through Android Studio, it is easy to get a native look/feel for Java apps, but when it comes to desktops, the UI is far from acceptable (does not mimic the native OS's look/feel at all). Read full review Likelihood to Renew
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Read full review Usability
Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
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The language is fluent and has good support from a number of open source and commercial IDEs. Language features are added every 6 months, although long-term service releases are only available every 3 years. It would be nice if some of the older APIs were depreciated with more pressure to move to the new replacement APIs (e.g. File vs. Path), but transitions to new features are generally well implemented.
Read full review Support Rating
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
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Java is such a mature product at this point that there is little support from the vendor that is needed. Various sources on the internet, and especially StackOverflow, provide a wealth of knowledge and advice. Areas that may benefit from support is when dealing with complex multithreading issues and security libraries.
Read full review In-Person Training
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
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Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
Read full review Implementation Rating
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
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Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
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Chose to go with Java instead of Python or C++ due to the expertise on the ground with the technology, for its ease of integration with our heterogeneous setup of production servers, and for the third party library support which we've found was able to address some challenging aspects of our business problem.
Read full review Return on Investment I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code." The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications. There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others. Read full review The different versions make it harder to work with other companies where some use newer versions while some use older versions, costing time to make them compatible. Licenses are getting to be costly, forcing us to consider OpenJDK as an alternative. New features take time to learn. When someone starts using them, everyone has to take time to learn. Read full review ScreenShots