What users are saying about
Top Rated
159 Ratings
47 Ratings
Top Rated
159 Ratings
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Score 8.3 out of 101
47 Ratings
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Score 5.8 out of 101

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Likelihood to Recommend

Appian

Depending on the area you want to implement, and the size of your business, Appian might be a perfect fit or a very bad decision. If you are a medium to large business with a lot of manual processes and work flows, then I would highly recommend Appian.For a lot of business needs there are a lot of very good open source solutions that would do a much better job. Ruby on Rails (RoR) is one example that comes to mind (but there are many many others such as NodeJS, ASP.net etc.). RoR creates applications quickly, has full source control, is easy to install and maintain, has a lot of 3rd party plugins to build your application quickly, integrates with technologies to allow scaling, multiple environments (dev, UAT, Prod etc) and has a huge web support presence.So basically pick the right tool for the job.
No photo available

Winshuttle

The only problem with Winshuttle is, that it's expensive.
Andres Felipe Velasco Ochoa profile photo

Pros

  • Allows the use of BPMN to describe and implement a business process.
  • Forms can be build relatively easily and with 17.2 (which we haven't upgraded to yet - I have a copy for development) will allow for a lot of flexibility in the layout too.
  • The ability to build Java plugins where needed is a huge benefit as there are very few solutions that can't be implemented using Appian.
  • Can port to multiple platforms relatively easily.
  • Database access is abstracted away, so trivial to move from one DB engine to another.
No photo available
  • Thanks to Winshuttle we could optimize our expense reports process. In the past we needed 3 accounting analysts and 3 days to process all expense reports created. So we always were delayed. With Winshuttle, all expense reports are processed in half a day and byjust 1 accounting analyst.
  • We implemented a creative development combining Winshuttle Query and Excel Macros. Winshuttle Query reads all Entry Sheets from SAP and puts the information in a Excel sheet. Then a Excel Macro process the information, groups it and send a email with a PDF per provider with all information about entry sheets. Now our providers know exactly what services and materials they have sold us and they can create the invoice without errors.
  • All materials text upgrades in differents languagues were optimized thanks to Winshuttle. We have almost 200 text materials changes per day and now with Winshuttle the job is done in 10 minutes.
Andres Felipe Velasco Ochoa profile photo

Cons

  • Licensing model is too restrictive both from a purchasing perspective (blocks) as well as cost for use (need license even if the only step in a process is to approve or initiate something).
  • The memory database should archive process execution results to a SQL database versus needed to build this to reporting analysis and trending reports for process metrics.
  • Canned reporting should be available for process metrics so these do not need to be built, i.e. this is a BPM tool so I should be able to report on metrics not just what is current or completed in the memory database but for whatever timeframe I decide to keep.
  • Improved support model in which you can talk to someone versus submitting ticket and getting bogus responses.
Keith Currie, B. Sc., PMP profile photo
  • While the tool is flexible you sometimes have to take unconventional routes to get your results.
  • More standard templates for the less known modules such as the RE/FX module.
  • Incorporating similar Excel formulas prebaked in the template for Transaction (like Query) would be great.
Edward Scott profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
The amount of time and effort that we have spent on our applications with Appian almost guarantees that we will be renewing our licenses. The ROI of Appian has been very benfical
Helmut Arnold profile photo
Winshuttle8.7
Based on 12 answers
If I am in a situation to use Winshuttle, I most definitely will.
Ray Lazar profile photo

Usability

Appian8.8
Based on 28 answers
Usability can refer to a number of different things. From a customer's perspective, using the product to set up their profile and complete the service requests is easy and straightforward.From a provider's perspective, we would like to have had a chance to try out the low code drag and drop capabilities to create our own business processes and forms, but relied instead on the Appian developers (who were awesome) to build our prototype. Maintaining users and cleaning up data in the prototype is very easy, which has made having a clean system to demonstrate to people has been very simple.
Lynley Johnston profile photo
Winshuttle7.4
Based on 3 answers
It is very good software, and it is technical software to a point. To use it to its maximum level you have to learn it like any good tool
No photo available

Support

Appian8.4
Based on 52 answers
The Appian service people have always gotten to the bottom of any issues I’ve had rapidly and professionally.
Michael Keevil profile photo
Winshuttle9.2
Based on 3 answers
This is by far the best support group for an outside vendor I have dealt with. They really care about our issues, and work to resolve them quickly.
No photo available

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Appian8.0
Based on 1 answer
No answer on this topic is available.
Winshuttle9.1
Based on 1 answer
Our design was simple. Originally we implemented two developer licenses, and 2 runner licenses
No photo available

Alternatives Considered

When evaluating Appian we were asked to compare it to other enterprise tools we currently use such as Atlassian's JIRA and Rally. It is really impossible to compare the two for the simple fact that within Appian you can build the workflows and data capture mechanisms that each of these tools offer. The difference is that with Appian you can customize the workflows to an infinite degree whereas with an off the shelf application you are relatively limited to what the developer provides.
Michael Campbell, PMP,CSM profile photo
Custom developments, BPM tools, among others. But, all of them have required big efforts to be used/implemented.
Oscar I. Odón Ascanio profile photo

Return on Investment

  • Increased Visibility - Visibility into the amount and type of work across the organization has allowed senior management to make better and more informed decisions
  • Improved Efficiency - Reduced the number of different work intake processes by 85% which makes the intake, review and disposition of requests much faster
  • ROI - Better decisions, more efficient processing of work requests improves resource management and allocation ultimately reducing costs
  • Workload Reduction - Many of the organization's processes were still be managed via spreadsheets and email. This required talented personnel to spend more time shuffling papers than focusing on more meaningful and rewarding work.
Michael Campbell, PMP,CSM profile photo
  • Employee efficiency is a great improvement.
  • Some tasks just litterallly cannot be performed manually at such volumes.
  • Employee erros can be reduced by checking input prior to import where manual keying could not as easily be checked.
Ray Lazar profile photo

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

Winshuttle

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Winshuttle More Information