Appointlet vs. Chili Piper

Appointlet is a fantastic tool. It allows you to easily send a link to people to book meetings with you. I put it in my email signature so my clients know they can book a meeting with me anytime they need to. It eliminates the "when can you meet" back and forth emails, and is an incredible tool.

Incentivized

Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:

Incentivized

• Allows you to create multiple different meeting types
• Has a scheduling page for all meeting lengths or for specific meetings
• Easily allows you to connect multiple calendars to check schedules

Incentivized

• Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
• Meeting Buffer functionality assures that AEs won't be booked back-to back.
• I can send the link to each of my meeting templates for different prospects

• They don't seem to have a default schedule available ,meaning you have to customize your availability for each meeting
• I'm unsure if they offer time zone support when you are the one travelling (ie. can you easily change your time zone if you are going away)
• Reminder emails are only sent out if you purchase their premium plan

Incentivized

• They are continually improving their offering and we've seen great leaps over the past 2 years.
• Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
• Faster load times, but we can’t complain too much!

• Support was very responsive during our integration phase, and after that too.
• They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.

Incentivized

Appointlet's closest competitor is Calendly. Calendly is certainly more well known but Appointlet is just as good. Ultimately, Appointlet's free plan allows you to have multiple different kinds of meetings. This is different than Calendly's free plan and is ultimately why I chose to go with Appointlet.

Incentivized

Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.

Incentivized

• It has saved me hours of time going back and forth to try and get a meeting scheduled
• I don't charge through Appointlet but tack meetings onto client invoices. The ease for them being able to book has upped the number of client meetings I have.

Incentivized

• More demos held by simplifying the scheduling process. More demos = more opportunities
• Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
• Integration with Salesforce.com saved our reps time because they didn't have to log activities manually

Incentivized