Appointy vs. Omnify

Appointy is very well suited if you need a quick and dirty option to schedule meetings with people outside your company empowering them to choose a time and date. It is less suited for scenarios where you want to be in control or if you want to share info and attachments prior to the meeting.

Incentivized

Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.

• Eliminate email.call back and forth with web based scheduling.
• Automate daily tasks to boost staff productivity and manage my entire schedule in one place.
• Understand my demands and needs and provide personalised solutions.
• Helps and provide a sub domain that we can use to to create our own page.
• Flexible time slot intervals.

• Omnify's customer service during setup is excellent. Very knowledgeable and patient.
• Omnify's seems infinitely customizable to suit any need.
• Omnify's web presence is simple to use to make a reservation.
• Omnify can be customized to include pictures of your business, facility, etc.

• The interface is a little clunky / glitchy sometimes.
• The design could be improved
• It isn't the most streamlined process setting up the opening hours

Incentivized

• We would love to have more specific options for restricting the number of times a client can book a reservation per week.
• It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
• We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.

Incentivized

I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.

Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.

The level of customization available with Appointy is much better than any other similar application The integration with other applications is seamless & smooth as compared to others Dashboard provided is much more intuitive as compared to its competitors Data security & privacy is addressed in a much better fashion than it's competitors

Incentivized

Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.

Incentivized

• allowed us to utilize less staff time on scheduling and overseeing crowds for COVID testing
• saved time and money on staff time
• minimized staff frustration
• empowered staff to feel like they were part of the solution to use tech to improve practices

Incentivized

• My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.