What users are saying about
4 Ratings
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Top Rated
154 Ratings
4 Ratings
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Score 8 out of 101

Pipedrive

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Top Rated
154 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Pipedrive

For small to medium-sized businesses, start-up or otherwise, Pipedrive's ease of use and highly customizable nature can make it a very powerful platform to manage sales and salespeople and their associated activities. Additionally, the available integrations a business can implement out of the box make it really easy to add into an existing sales and marketing technology stack. For larger businesses or enterprises, this might not be the most well-suited solution. If a company needs in-depth native workflows and marketing automation features onboard from the get-go then Pipedrive might not be the best fit.
Justin Angelson, Digital and AI Solution Expert profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Pipedrive
6.4
Customer data management / contact management
Apptivo
8.7
Pipedrive
6.4
Workflow management
Apptivo
6.8
Pipedrive
7.9
Territory management
Apptivo
4.5
Pipedrive
6.6
Opportunity management
Apptivo
4.5
Pipedrive
8.2
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Pipedrive
8.2
Quote & order management
Apptivo
1.0
Pipedrive
5.1
Interaction tracking
Apptivo
1.8
Pipedrive
7.2
Channel / partner relationship management
Apptivo
4.5
Pipedrive
4.4
Contract management
Apptivo
Pipedrive
3.1

Customer Service & Support

Apptivo
5.7
Pipedrive
3.0
Case management
Apptivo
7.7
Pipedrive
4.7
Help desk management
Apptivo
3.6
Pipedrive
3.1
Call center management
Apptivo
Pipedrive
1.1

Marketing Automation

Apptivo
4.5
Pipedrive
8.1
Lead management
Apptivo
4.5
Pipedrive
7.5
Email marketing
Apptivo
4.5
Pipedrive
8.7

CRM Project Management

Apptivo
7.3
Pipedrive
6.6
Task management
Apptivo
8.7
Pipedrive
8.3
Billing and invoicing management
Apptivo
4.5
Pipedrive
4.1
Reporting
Apptivo
8.7
Pipedrive
7.4

Customization

Apptivo
6.4
Pipedrive
6.5
Custom fields
Apptivo
6.4
Pipedrive
8.5
Custom objects
Apptivo
6.4
Pipedrive
8.4
Scripting environment
Apptivo
Pipedrive
1.1
API for custom integration
Apptivo
Pipedrive
8.1

Security

Apptivo
9.8
Pipedrive
7.2
Single sign-on capability
Apptivo
9.9
Pipedrive
6.1
Role-based user permissions
Apptivo
9.7
Pipedrive
8.3

Platform

Apptivo
9.7
Pipedrive
8.6
Mobile access
Apptivo
9.7
Pipedrive
8.6

CRM Reporting & Analytics

Apptivo
Pipedrive
5.0
Forecasting
Apptivo
Pipedrive
5.0
Pipeline visualization
Apptivo
Pipedrive
8.3
Customizable reports
Apptivo
Pipedrive
1.6

Social CRM

Apptivo
Pipedrive
1.1
Social data
Apptivo
Pipedrive
1.1
Social engagement
Apptivo
Pipedrive
1.1

Integrations with 3rd-party Software

Apptivo
Pipedrive
3.6
Marketing automation
Apptivo
Pipedrive
3.6
Compensation management
Apptivo
Pipedrive
3.5

Pros

Apptivo

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available

Pipedrive

  • Pipedrive has probably the best sales pipeline visualization and management process - the constant prompt to add the next activity is critical to ensuring deals are pushed through the sales process in a timely fashion.
  • The "Deal Rotting" feature provides a way to see, at a glance which deals are slipping through the cracks and need attention. For users and organizations who know their numbers cold, it can easily show on one screen, what needs attention and what does not.
  • Pipedrive is super friendly to integrating with other Apps and has a great API. Their architecture and team seriously give their platform an almost future proof aspect because they will allow you to connect other tools you use to make the platform more useful to their users while focusing on improving their core offering constantly: managing sales pipelines.
Justin Angelson, Digital and AI Solution Expert profile photo

Cons

Apptivo

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available

Pipedrive

  • It would be great if PipeDrive integrated with Chrome so that it could send task and activity reminders instead of just sending email reminders.
Nick Thomson profile photo

Likelihood to Renew

Apptivo

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 8.2
Based on 2 answers
Unless I find something better...
No photo available

Usability

Apptivo

Apptivo 2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available

Pipedrive

Pipedrive 10.0
Based on 2 answers
Pipedrive is an amazingly excellent CRM and I definitely recommend that all sales people use it. It is extremely versatile both in its day to day use as well as reporting. It has helped me gather insight into the overall progress of certain pipelines in my business. It has been worth every cent spent
Nick Thomson profile photo

Support

Apptivo

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 8.2
Based on 1 answer
Excellent support but had one issue that I was told was not an issue by later discovered to be a bug.
Ed Juline profile photo

Implementation

Apptivo

Apptivo 3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available

Pipedrive

Pipedrive 8.2
Based on 1 answer
Experiment is the only way to start
Ed Juline profile photo

Alternatives Considered

Apptivo

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available

Pipedrive

I'm a huge fan of HubSpot. It is more aligned with how most salespeople work than any other CRM out there. It's modern enough that you don't have to spend hours trying to figure out how to do things. While they continue to raise the price, it is still a great value
Judah Ross profile photo

Return on Investment

Apptivo

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available

Pipedrive

  • Kept me up to date.
  • Saved deals by reminding me.
  • Great value for money and saved us a huge budget for our CRM.
Oliver R. profile photo

Pricing Details

Apptivo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Apptivo Editions & Modules

Edition
StarterFree1
Premium$101
Ultimate$251
EnterpriseN/A
  1. Per User per Month
Additional Pricing Details

Pipedrive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pipedrive Editions & Modules

Additional Pricing Details

Add comparison