CDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012.
Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…
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Oracle CRM On Demand
Score9.1 out of 10
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The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.
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Pricing
Aptean CRM
Oracle CRM On Demand
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Aptean CRM
Oracle CRM On Demand
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Features
Aptean CRM
Oracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of Aptean CRM and Oracle CRM On Demand
Feature
Aptean CRM
9.2
2 Ratings
16% above category average
Oracle CRM On Demand
8.9
25 Ratings
13% above category average
Customer data management / contact management
10.02 Ratings
8.025 Ratings
Workflow management
9.02 Ratings
9.024 Ratings
Territory management
9.02 Ratings
8.024 Ratings
Opportunity management
9.02 Ratings
8.025 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.02 Ratings
9.022 Ratings
Contract management
10.02 Ratings
9.024 Ratings
Quote & order management
9.02 Ratings
10.023 Ratings
Interaction tracking
9.02 Ratings
9.024 Ratings
Channel / partner relationship management
9.02 Ratings
10.023 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Aptean CRM and Oracle CRM On Demand
Feature
Aptean CRM
9.7
2 Ratings
23% above category average
Oracle CRM On Demand
9.7
24 Ratings
23% above category average
Case management
9.02 Ratings
10.024 Ratings
Call center management
10.02 Ratings
10.023 Ratings
Help desk management
10.01 Ratings
9.024 Ratings
Marketing Automation
Comparison of Marketing Automation features of Aptean CRM and Oracle CRM On Demand
Feature
Aptean CRM
9.5
2 Ratings
21% above category average
Oracle CRM On Demand
8.5
24 Ratings
9% above category average
Lead management
10.02 Ratings
8.024 Ratings
Email marketing
9.02 Ratings
9.022 Ratings
CRM Project Management
Comparison of CRM Project Management features of Aptean CRM and Oracle CRM On Demand
Feature
Aptean CRM
9.0
2 Ratings
16% above category average
Oracle CRM On Demand
9.0
24 Ratings
16% above category average
Task management
10.02 Ratings
9.023 Ratings
Billing and invoicing management
9.02 Ratings
9.022 Ratings
Reporting
8.02 Ratings
9.023 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Aptean CRM and Oracle CRM On Demand
Feature
Aptean CRM
9.0
2 Ratings
16% above category average
Oracle CRM On Demand
8.5
24 Ratings
11% above category average
Forecasting
9.02 Ratings
10.024 Ratings
Pipeline visualization
9.02 Ratings
6.623 Ratings
Customizable reports
9.02 Ratings
9.024 Ratings
Customization
Comparison of Customization features of Aptean CRM and Oracle CRM On Demand
Feature
Aptean CRM
9.0
2 Ratings
16% above category average
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
Custom fields
9.02 Ratings
9.024 Ratings
Custom objects
9.02 Ratings
9.024 Ratings
Scripting environment
9.01 Ratings
5.820 Ratings
API for custom integration
9.01 Ratings
9.023 Ratings
Security
Comparison of Security features of Aptean CRM and Oracle CRM On Demand
Feature
Aptean CRM
8.5
2 Ratings
1% above category average
Oracle CRM On Demand
9.5
25 Ratings
12% above category average
Single sign-on capability
9.02 Ratings
10.022 Ratings
Role-based user permissions
8.02 Ratings
9.025 Ratings
Social CRM
Comparison of Social CRM features of Aptean CRM and Oracle CRM On Demand
Feature
Aptean CRM
9.5
1 Ratings
23% above category average
Oracle CRM On Demand
9.0
18 Ratings
18% above category average
Social data
10.01 Ratings
9.018 Ratings
Social engagement
9.01 Ratings
9.018 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Aptean CRM and Oracle CRM On Demand
Feature
Aptean CRM
9.5
1 Ratings
23% above category average
Oracle CRM On Demand
9.0
22 Ratings
18% above category average
Marketing automation
10.01 Ratings
9.022 Ratings
Compensation management
9.01 Ratings
9.020 Ratings
Platform
Comparison of Platform features of Aptean CRM and Oracle CRM On Demand
As I am highly satisfied with the working of Apteama CRM I would like to recommend it to everyone with all sizes of the firm as it is ideal for firms from small to large ones. With its features, I can guarantee the best CRM solutions along with marketing automation. Although I am looking forward to it to offer more customizations.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Its simple yet full-fledged interface is doing wonders in making our work time- effective. It is not just cost-effective but the marketing automation and sales force automation has proved very beneficial for us. By the grace of its reports, we can analyze intricacies.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Apean CRM gives adaptability in working hours to timetables and they give client service all day, every day. This application has progressed highlights CRM, Distribution of the executives, announcing/investigation. Thing and Support are simple to utilize and easy to adjust subject to the business. Modify reports and structures we can associate with no issue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IntuitiveERP included this CRM package with our license, so there was no extra cost to implement it. Salesforce is expensive so we felt that we could use this package to justify our need for CRM by implementing this package, and if it was improving our sales we could say that a larger package would give the ROI we expect.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info