Archibus (ARCHIBUS + Serraview) vs IBM Maximo

• Floor Plans provide dynamic reports group by floor, department, location, room type and function. It is very useful for space planning against budget.
• Building Operations allow users to log a request for repair. The workflow will alert different business areas to respond in a timely manner.
• Condition Assessment allows us to audit the current condition of building, equipment, furniture and others.

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• We like Maximo because it is highly configurable. We have faced challenges in the past where a lot of customizations have been done. This has resulted in a lot of pain when going for upgrades.
• The recent development in the Asset Performance management area and having the capability to analyze the data has got us really excited and we are looking forward to more advanced capabilities in Maximo 7.6.
• We have also enjoyed the capabilities it has provided in the operator log and managing our asset master data.

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• User Interface could be improved - it takes many steps to get to features within Webcentral, too complex, created for power users.
• Pricing and fee schedules - surprised to find that they charged separately for Space Chargeback features within Space Management and annual maintenance fees.
• Slow interface.

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• Hard to implement. A high number of resources and manpower is necessary to implement and upgrade IBM Maximo due to its robustness and number of functionalities.
• Version fragmentation. Due to the challenge imposed by a version upgrade, it is common to find systems relying on legacy versions of Maximo which might become a challenge for the support team.
• Unfriendly UI. The excess of functionalities and services available might become a challenge for a starting user. Although it is possible to customize the UI to fit the exact needs of each user, it is important to map exactly what each user needs.

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• Met our business objectives
• Positive ROI

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• Maximo has been a bit of challenge to deploy but we know that in the long term integrated asset management will be key to our success.
• We do have a good return on investment when it comes to managing inventory in Maximo.
• We feel that IBM has not done a good job of providing big picture thinking on how we can take strategy across the asset life cycle and execute that in a single system, i.e. Maximo.

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