Archie vs. SmartDraw

Archie is great if you need to manage your entire office eg: how your team reserves a desk, how they book meeting rooms and so on. They don't sell any hardware so you'll have to get your own tablets if you need those for meeting rooms. I would say the experience is even better when embedded into teams/outlook.

I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!

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• Their customer service team is always helpful and fast in replying via chat or email.
• The platform is exceptionally easy to use and customize to our needs.
• It integrates with Microsoft Teams and Outlook

• Provides examples to work off of--these are helpful when you don't know exactly where to start.
• Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
• Provides a wide variety of templates, meets a wide variety of needs.

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• The program is quite automatic, although it took me some time to adjust to the many processes that our organization has in place.

• A month-to-month plan would be ideal for users that don't have a need to create many projects
• The sidebar navigation can be a little confusing with all of the tools listed.
• Offering customizable plans with only the feature you need would simplify navigation

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Because they deliver way more than we expected

I give Archie a 10, since I really love using it. It does exactly what it promises with no hiccups. It's a well-designed product, created with a user in mind. It's also well integrated into other products, like Slack and Google Calendar. Aside from some minor improvements, it's a great solution.

I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.

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They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!

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It helps with Visitors management and Meeting Room Management of our Organization

The price is better, and the web interface is easier to navigate

We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.

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Independently Invited by TrustRadius

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• Increase in our revenue after adding different levels of membeship
• We can now open rooms to external bookings without affecting our regular members
• It helped us optimize our physical resources better

• SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
• Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info