Arcserve Backup vs. AWS Storage Gateway

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.

The AWS Storage Gateway is well suited if you want a quick way to off load your backups to the cloud to eliminate the need of a offsite storage location for physical tapes. The ROI is quite good from that perspective since you can utilize Glacier storage for the virtual tapes. The AWS Storage Gateway is not well suited if data sets being backed up is very large. The lack of de-duplication will add time to your backup. It will also increase the egress charges

• It offers excellent features like dedupe, high availability, DR, and BMR.
• Arcserve Backup has many offerings to fit many business sizes and needs.
• Arcserve Backup sales and technical support is good to work with.
• Very nice reseller program and benefits.

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• Easy to deploy: Setting the solution up took much less time than anticipated.
• AWS management Console facilitates monitoring: This allowed us to ditch a home baked solution in lieu this great tool!
• Secure data transfer: Easily passing our company audits and standards for security.
• VM integration

• Arcserve Backup can be costly.
• To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
• They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.

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• Ease of finding useful helpful tips on using AWS
• Dumbing down of the technical jargon on the site
• Short sharp to the point step videos - answering some common questions
• Remembering not everyone is an IT person - could be more user friendly

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Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.

It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.

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AWS Storage Gateway is a good product and for certain use cases works really well, however i would like to see it support additional protocols in the future.

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Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.

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AWS Storage Gateway is supported by the AWS Support team, they provide excellent support and great SLAs for our needs.

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We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.

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AWS Storage Gateway performance is ever excellent since we deployed it in our company. Downloading this platform and installing the setup is easy as compared to other similar products. Virtual data that we get from our cloud servers [are] good in the enhancement of better planning and safety [compliance]. I have been able to integrate the data from our server to our systems to streamline workflow and boost performance.

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• We were able to roll back up and replication into one product, which reduced the costs without having to go with multiple vendors.
• As a result of Arcserve UDP, we were able to implement a full DR scenario test, which until that point hadn't been successful.

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• It has positively affected us for ETL on reports to customers that neither party wants to pay too much for.
• It has also positively affected us where our backup systems where old and had large maintenance costs.
• It has some new, net negative impact with slowed down delivery or random slowing incidents.

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