Likelihood to Recommend Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
Read full review Panzura works well for companies that have a high amount of data with cross site collaboration being done. The caching ensures you don't need huge investments of storage at each site and the cloud storage ensures high availability over what can be done locally. Also helps eliminate duplicate data across sites and/or small variations in the same data.
Ryan Lee Enterprise Infrastructure Supervisor
Read full review Pros Arcserve Backup has many offerings to fit many business sizes and needs. It offers excellent features like dedupe, high availability, DR, and BMR. Arcserve Backup sales and technical support is good to work with. Very nice reseller program and benefits. Read full review Real time file locking Backup and recovery Easy access to all your files Read full review Cons Has a steep learning curve to the product, if not experienced in backup solutions. Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking. Rob Bates Public & Private Cloud Senior Engineer
Read full review I would like to see more connectors. Tie in to traditional block storage or NAS. Additional cloud connectors to products like Hitachi Content Platform. I would like to see a collaborative product created between Panzura and Riverbed. I envision an almost perfect small footprint ROBO solution where Riverbed provides the compute+WAN optimization and Panzura provides the storage/risiliancy components. Combine the boxes into a single 4U solution and you have a near perfect product for remote offices. Read full review Likelihood to Renew Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
Read full review Support Rating Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
Read full review Hands down support is the best part of Panzura. Their techs are always helpful, always knowledgeable, and consistently solve complex problems quickly. You can definitely tell they hire their support folks from the top tier of other companies and they go above and beyond what I have come to expect in terms of support compared to other companies.
Ryan Lee Enterprise Infrastructure Supervisor
Read full review Alternatives Considered We use
Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
Read full review There are several other devices but Panzura is best of class.
Read full review Return on Investment Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape. Read full review Exceptional positive impact on availability - as users move so do their files. Panzura+DFS allowed for simple chargeback models to be implemented. Read full review ScreenShots Panzura CloudFS Screenshots