What users are saying about
21 Ratings
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Score 7.3 out of 101
40 Ratings
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Score 7.3 out of 101

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Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
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Veritas NetBackup

Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
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Feature Rating Comparison

Data Center Backup

Arcserve Backup
8.2
Veritas NetBackup
7.5
Universal recovery
Arcserve Backup
8.4
Veritas NetBackup
7.4
Live recovery
Arcserve Backup
8.6
Veritas NetBackup
7.5
Recovery verification
Arcserve Backup
8.6
Veritas NetBackup
7.7
Business application protection
Arcserve Backup
8.0
Veritas NetBackup
7.1
Multiple backup destinations
Arcserve Backup
8.5
Veritas NetBackup
7.7
Incremental backup identification
Arcserve Backup
8.1
Veritas NetBackup
8.0
Backup to the cloud
Arcserve Backup
7.0
Veritas NetBackup
8.2
Deduplication and file compression
Arcserve Backup
8.1
Veritas NetBackup
7.6
Snapshots
Arcserve Backup
7.7
Veritas NetBackup
7.1
Flexible deployment
Arcserve Backup
8.5
Veritas NetBackup
6.2
Management dashboard
Arcserve Backup
8.2
Veritas NetBackup
6.4
Platform support
Arcserve Backup
8.9
Veritas NetBackup
7.5
Retention options
Arcserve Backup
8.0
Veritas NetBackup
9.2
Encryption
Arcserve Backup
8.8
Veritas NetBackup
8.1

Pros

  • Cost - A very affordable solution.
  • Support and Sales - Arcserve has been top notch to us with the sales process and support.
  • Replication - One of the core reasons we selected the product. We find the replication side of the software fantastic.
  • Backup - An excellent backup product that provides just great functionality and restore-ability at a granular level.
Rob Bates profile photo
  • NetBackup integrates well with Windows servers. The client is reliable.
  • NetBackup does a good job of tracking tapes in the catalog, whether the tapes are still on-site in the robot or off-site at a storage facility.
  • We saw a significant reduction (between 20% and sometimes as much as 80%) on backup sizes with deduplication. This was more so with things like Exchange and SharePoint, less so with images and video files.
Joel Gibbons profile photo

Cons

  • Support line just send a link so I have to research by my own.
  • Requires you to buy a license for every agent add on.
  • VMWare compatibility.
Hiroki Nakazato profile photo
  • I dislike the fact that every server needs a license in a SharePoint Farm; servers such as the indexing server shouldn't need a license if NetBackup will not be used for it.
Lukasz Kokot profile photo

Likelihood to Renew

Arcserve Backup10.0
Based on 1 answer
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
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No score
No answers yet
No answers on this topic

Alternatives Considered

It is easy to deploy and manage. Solid data recovery and good notification option. We need to backup to tape to retain 7 years thus D2D2T is a good option to have.
Hiroki Nakazato profile photo
We moved from NetBackup to Veeam in mid-2017 largely because of a significant data center migration. Veeam was very quick to configure, compressed the data streams to move entire servers and storage arrays quickly and without disrupting business network use, and costs significantly less than NetBackup for us. While we still backup to tape, Veeam provides a lot options for hybrid backups that include cloud and multiple colocation data center sites.
Joel Gibbons profile photo

Return on Investment

  • Data recovery is very nice.
  • Licensing goes high if you add-on the other agents.
  • Overall ROI is fair.
Hiroki Nakazato profile photo
  • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
  • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
Joel Gibbons profile photo

Pricing Details

Arcserve Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Veritas NetBackup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details