Likelihood to Recommend Well suited for enterprise architecture modeling where the intent to document elements beyond processes as well, such as risks and controls, KPIs, systems, org charts, etc. It also has the excellent capability of creating custom reports, hence if looking for various views right from summary to detailed, this is a great tool. It is less appropriate for implementing the processes as it is not very strong in BPMN.
Read full review Product is a great tool to serve as a central point to compile and document sox controls. This allows transparency across the team and teammates to edit and view progress. The tool also provides an interface that will make it easy for the internal audit team to track and compile control requests. I particularly like how it lets all of the control owners take ownership of their controls. I am currently exploring some of the advanced tools that support testing and the accuracy and completeness of our data, which i'm very excited to explore.
Read full review Pros Query feature is excellent to extract information in a specific manner. Ability to create custom reports. Collaboration feature is very good. Semantic checks to check validation errors. cloud based central repository. Read full review HighBond is great for managing requests, to do’s, and review notes HighBond is generally flexible with the configuration and terminology you can use. HighBond is a good tool for centralizing risks, controls, test plans, and procedures in a framework that allows you to standardize its usage. Read full review Cons Defining databases, use of entities and relationship diagrams, define data, like data models, there is still a part they could improve. Providing more standard reports and improving on access rights and privileges functionality Read full review The current setup does not have a risk management option. There is not an easy way to catalog all audits and then cycle through them. The set up of tabs within a project can be a bit cumbersome and excessive. Read full review Usability I am a BPM and Enterprise Architect Consultant and hence have been using different BPM and EA tools for consulting practice. Until now I have used Opentext Provision EA,Sparx EA, MS Visio and IBM Blueworks. All of the tools used are good and have their own unique features and capabilities. ARIS BPA is widely used by my current organization for different projects.
Read full review Support Rating It has good, even complex functionality that is provided by its library and ability to create relations between items, yet it is not hard to use. Anyone can use it in a short time. It provides reporting abilities and good documentation with the availability of exporting options. The only drawback I have seen was user management/login issues.
Read full review HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.
Read full review Implementation Rating I was not involved in the implementation, but i do think the interface works well and is a great tool to centralize our compliance program. I'm currently in the process of exploring many of the advanced features and using the Diligent Academy to learn about some of these exciting features to add value to our organization. I recently attended a CPE and was very impressed with the presenters and their energy and knowledge of the product
Read full review Alternatives Considered The Service area, they have been very useful. ARIS suite is covering number of applications. ARIS engine is very powerful and robust. The tool can be configured in many ways which can be beneficial but can be a curse at the same time. As a user, you need to apply this flexibility with care.
Read full review Diligent Highbond stacks up somewhat poorly against our other tools. In addition to what was included above, we use some smaller tools that fulfill many of the gaps left by Diligent Highbond. We have since started to move away from Diligent Highbond.
Alteryx is better at processing data and their server tool can be used to publish results for review.
Read full review Return on Investment Documentation of processes made it possible for anyone to see who does what, how and using what systems. Dependency on specific people is eliminated. Read full review It has saved me time generating status reports It has saved me time in coordinating with others to obtain information, since it tracks requests and sends reminders It saves time with to dos and open reviews to keep track of tasks to be completed Read full review ScreenShots Diligent One Platform Screenshots