What users are saying about

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Top Rated
737 Ratings

Concord

1 Ratings

Asana<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
737 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Concord

1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 10 out of 101

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Likelihood to Recommend

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.
Kirk Brote profile photo

Concord

Any business that needs document collaboration and e-signatures would love Concord. It is easy to use and the free version offers robust options. If you are a small business that needs the next step up (amendments management, bulk sending, reporting, etc.) there is no middle of the road pricing. You go from free to $100/user/month so that seems to be the only downfall that I see.
Shelle Pourmanafzadehardabili profile photo

Feature Rating Comparison

Project Management

Asana
7.8
Concord
Task Management
Asana
9.0
Concord
Resource Management
Asana
8.3
Concord
Gantt Charts
Asana
6.5
Concord
Scheduling
Asana
8.6
Concord
Workflow Automation
Asana
7.6
Concord
Team Collaboration
Asana
8.8
Concord
Support for Agile Methodology
Asana
8.5
Concord
Support for Waterfall Methodology
Asana
8.5
Concord
Document Management
Asana
6.7
Concord
Email integration
Asana
6.9
Concord
Mobile Access
Asana
8.0
Concord
Timesheet Tracking
Asana
6.1
Concord
Change request and Case Management
Asana
8.4
Concord
Budget and Expense Management
Asana
7.1
Concord

Professional Services Automation

Asana
6.2
Concord
Project & financial reporting
Asana
5.5
Concord
Integration with accounting software
Asana
6.8
Concord

Contract Authoring

Asana
Concord
7.7
Contract creation
Asana
Concord
9.0
Contract templates
Asana
Concord
9.0
Clause library/saved fields
Asana
Concord
5.0

Contract Collaboration

Asana
Concord
9.0
Contract sharing
Asana
Concord
10.0
Contract editing
Asana
Concord
10.0
Collaborating on contracts
Asana
Concord
10.0
Approval process
Asana
Concord
10.0
Interdepartmental workflows
Asana
Concord
5.0

Contract Monitoring

Asana
Concord
7.0
Contract database
Asana
Concord
5.0
Legacy contracts
Asana
Concord
5.0
Contract search
Asana
Concord
10.0
Custom contract reports
Asana
Concord
5.0
Tracking contract status
Asana
Concord
10.0

Pros

  • Cross-team communication is always a challenge, but Asana helps make information transparent and accessible to all members of the team.
  • It's easy to share with individuals outside of the organization and still control the flow of information.
  • Being able to link in other design resources like InVision prototypes is a huge time saver.
  • Integrating with Slack makes much of our necessary communication automatic.
Kirk Brote profile photo
  • e-signatures (with notifications).
  • Templates (upload, create, change).
  • Secure storage.
Shelle Pourmanafzadehardabili profile photo

Cons

  • Emails: Asana can lead to inbox-overload. By default, you are subscribed to updates on any task that you create or follow. Updates include someone marking a task complete, leaving a comment on a task, or adding a file to a task. This means that if your coworker adds a file, makes a comment, then assigns the task back to you, then marks the task complete, you're looking at 4 emails in 10 seconds. You can always unsubscribe from emails or write rules to categorize them in your inbox, but the default setting will leave you inundated.
  • Assigning responsibility to multiple team members: It is possible to assign a task to multiple members of your team, but I don't like the way asana handles this. Rather than assigning the one task to multiple people, asana creates DUPLICATES of the original task. This can be frustrating because it creates redundancy.
  • Dependencies: Assigning dependencies is a new feature for asana. While it's great that this is now possible, it's pretty clear that it's not a focus for the software. The dependencies don't show up clearly in the list view, though they are obvious within the task view.
  • Overwhelming: This is probably more of a governance issue for my team specifically, but our Asana has gotten overwhelming. I count the flexibility of Asana as a pro, but it does come with risk. The lack of rules and controls leads to a "wild west" situation where anyone can organize tasks, projects, templates, etc. anyway they want. We have some team members organizing all their tasks by team function, others organizing tasks by project, others using entirely separate Asana workspaces, etc.
Elizabeth Remaklus profile photo
  • For what we use, we do not see any areas that are in need of improvement.
Shelle Pourmanafzadehardabili profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
Big fan of Asana. There are many free tools out there so difficult to take on more cost when we have free tools we can use
Ian Mortimer profile photo
No score
No answers yet
No answers on this topic

Usability

Asana6.0
Based on 5 answers
Lots of useful features, if you can learn how to use them and actually implement it across enough of the team to adapt it
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We loved the fun design hacks (e.g., flying celebratory unicorns when you complete a task, Tab+B puts tabby cats on your screen temporarily; themed backgrounds). We're marketers–can you blame us?! But in all seriousness, we chose Asana over other similar products because of the detail that Asana could go into when tasking out subtasks to individuals with separate deadlines. Managers are also able to view the tasks that team members are working on to manage workload. It's also helped increase visibility of task details amongst team members to provide background on projects they might be looped into in the future.
No photo available
No answers on this topic

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Asana has allowed us to better serve our customers by keeping track of requests and not dropping the ball.
  • Asana has allowed us to be more mindful of each other's times and commitments by allowing us to individually prioritize tasks in our own workflow.
Melissa Miller profile photo
  • Because we are using the free version, there is no overall ROI although it has increased efficiency and customer service.
Shelle Pourmanafzadehardabili profile photo

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Additional Pricing Details
Asana is always free for teams of up to 15 people.

Concord

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Unlimited contracts. Unlimited users. For free.