AspDotNetStorefront vs Salesforce Commerce Cloud

• Tons of reporting tools
• Easy to navigate
• Multiple user profiles

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• Being a global brand, having a solution that works globally was key. SFCC is particularly good for allowing easily implementations and deployments of global solutions
• SFCC is a scalable solution which supported our need to roll out global sites quickly
• The vendor marketplace is used to find vendors and solutions who have pre-existing implementations and code templates, meaning it’s more cost effective to deliver
• With speed being such a crucial factor these days, SFCC is excellent at optimising performance. Whether it be server capacity around crucial events or a CDN that can deliver pages and content in a balanced and optimal way
• The SFCC roadmap is impressive. They have been good at understanding client requirements and including solutions to the core platform - i.e Apple Pay or GDPR

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• Not everyone can navigate easily without training
• Some reports can be fairly large and take lots of time to download

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• The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
• A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
• Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.

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• Easy to use customer service tools
• Invaluable reporting abilities
• Tier users makes it easy to manage employees

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• We wasted so much time trying to get this set up right I can't even fathom the monetary loss outside of our actual cash loss from the purchase.
• [I recommend you] vet your SF partners, ask for references or similar business customers to call on your own to learn about the company you may be working with.
• The negative impact was so great we shelved e-commerce and B2B for at least another year. It killed our drive to even want to do it.

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