TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Assently E-Sign

    Score8 out of 10
    N/AAssently E-Sign is an electronic signature option from Assently AB, in Stockholm.N/A

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Tungsten SignDoc

    Score7.7 out of 10
    N/ATungsten SignDoc is an enterprise-level electronic signature solution for the cloud that has functionality for complete signing scenarios. It helps organizations remove the need for capturing wet ink signatures on paper documents.

    $2,500

    per year Includes 1000 Signing Packages, Unlimited users

    Pricing
    Assently E-SignDocuSignTungsten SignDoc
    Editions & Modules
    No answers on this topic
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    Assently E-SignDocuSignTungsten SignDoc
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsPricing is per signing package that decreases with volume purchases. There is no limit on the number of users with SignDoc! Price does not include the cost of 3rd party certification.
    More Pricing Information
    Community Pulse
    Assently E-SignDocuSignTungsten SignDoc
    Considered Multiple Products
    Assently AB
    No answer on this topic
    DocuSign
    No answer on this topic
    Tungsten Automation formerly Kofax
    Chose Tungsten SignDoc
    We use these products hand in hand. I've used other e-signature software, but it's not listed.
    Incentivized
    Chose Tungsten SignDoc
    It stacks up really well and is very easy to use. It is also less costly than the other options.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    79 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    84%
    Delivers good value for the price
    66 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    82 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    62 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    67 Answers
    No answers on this topic
    Best Alternatives
    Assently E-SignDocuSignTungsten SignDoc
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    OneSpan Sign
    Score9.6 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Conga Sign
    Score8.7 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Assently E-SignDocuSignTungsten SignDoc
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (161 ratings)
    9.5
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (19 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (46 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Assently E-SignDocuSignTungsten SignDoc
    Likelihood to Recommend
    Assently AB
    I would highly recommend it to perform Programmatic API access to basically create your own personal and secure E-doc signing facility. if you're a big firm and requires all the business logic withing the confine of company policy and governance, Assently E-Sign should be a NO BRAINER. additionally it has clean API documentation as well.
    Incentivized
    Read full review
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    I can't think of a way this product wouldn't enhance anyone's business practice, assuming collecting signatures is an important piece. I am constantly sending documents to clients for signature and this is a great way to send a professional looking interface. It's easy to understand, efficient to use and, as far as I can tell "idiot-proof".
    Incentivized
    Read full review
    Pros
    Assently AB
    • sign Government tender E-docs.
    • Provide Programmatic API access.
    • responsive UI basically makes it use anywhere tool.
    Incentivized
    Read full review
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • easy to share with clients
    • easy to navigate
    • easy to use
    Incentivized
    Read full review
    Cons
    Assently AB
    • desktop software would have been nice
    • API format can be simplified according to modern standard
    • we faced lack of documentation while implementing advance use case
    Incentivized
    Read full review
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • It can be balky on occasion
    Incentivized
    Read full review
    Likelihood to Renew
    Assently AB
    No answers on this topic
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Usability
    Assently AB
    No answers on this topic
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Reliability and Availability
    Assently AB
    No answers on this topic
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Performance
    Assently AB
    No answers on this topic
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Support Rating
    Assently AB
    No answers on this topic
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Online Training
    Assently AB
    No answers on this topic
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Implementation Rating
    Assently AB
    No answers on this topic
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Alternatives Considered
    Assently AB
    one line answer would be API Access, compared to all the other alternative Assently E-Sign fits well within our company use case, ease of use was also a deciding factor. once we implemented the custom E-sign using our API implementation, we did not had to look back. its working smoothly ever since without any complain.
    Incentivized
    Read full review
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    It stacks up really well and is very easy to use. It is also less costly than the other options.
    Incentivized
    Read full review
    Scalability
    Assently AB
    No answers on this topic
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Return on Investment
    Assently AB
    • saved a lot by not opting in for pay-per-sign model
    • once implemented, one can basically use it quite easily
    • company policy governance is handled very neatly
    Incentivized
    Read full review
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • We use it with confidence
    • Efficient
    • Easy to Use
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Tungsten SignDoc Screenshots

    Screenshot of the SignDoc integration with Power PDFScreenshot of how signing is guided with arrowsScreenshot of a workflow, with a detailed audit trailsScreenshot of some of the multiple authentication methods available with secure user provisioningScreenshot of the white labeling tools, available when sending a document