8 Ratings
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Score 6.7 out of 100
12 Ratings
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Score 7.3 out of 100

Feature Set Ratings

    IT Asset Management

    5.9

    ManageEngine AssetExplorer

    59%

    BigFix

    Feature Set Not Supported
    N/A
    ManageEngine AssetExplorer ranks higher in 5/5 features

    Software and hardware inventory tracking

    6.1
    61%
    4 Ratings
    N/A
    0 Ratings

    License management

    7.1
    71%
    4 Ratings
    N/A
    0 Ratings

    Asset lifecycle monitoring

    5.2
    52%
    4 Ratings
    N/A
    0 Ratings

    Contract management

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Asset relationship management

    4.1
    41%
    3 Ratings
    N/A
    0 Ratings

    Endpoint Security

    ManageEngine AssetExplorer

    Feature Set Not Supported
    N/A
    6.2

    BigFix

    62%
    HCL BigFix ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Centralized Management

    N/A
    0 Ratings
    7.9
    79%
    4 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Infection Remediation

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Vulnerability Management

    N/A
    0 Ratings
    5.6
    56%
    2 Ratings

    Malware Detection

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Attribute Ratings

    • ManageEngine AssetExplorer is rated higher in 1 area: Likelihood to Recommend
    • ManageEngine AssetExplorer and HCL BigFix are tied in 1 area: Support Rating

    Likelihood to Recommend

    6.1

    ManageEngine AssetExplorer

    61%
    4 Ratings
    6.0

    BigFix

    60%
    4 Ratings

    Support Rating

    6.0

    ManageEngine AssetExplorer

    60%
    2 Ratings
    6.0

    BigFix

    60%
    5 Ratings

    Likelihood to Recommend

    ManageEngine AssetExplorer

    The purchase order module can be very useful if you put a process in place. It is miles ahead of using a spreadsheet or something simple to do purchase orders and track spending.It can be good to keep track of equipment and software you have in house. However it is imperative you have dedicated staff and processes in place to maximize the utility of the software else it can become a white elephant if not implemented properly as it is a complex piece of software that does many things.
    Anonymous | TrustRadius Reviewer

    BigFix

    BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented.Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.
    Mark Hannon | TrustRadius Reviewer

    Pros

    ManageEngine AssetExplorer

    • The asset discovery across the network is great.
    • The periodic scanning and updating of asset status is super valuable.
    • The software discovery is outstanding. Receiving list of installed software helps greatly with license compliance.
    Steve P | TrustRadius Reviewer

    BigFix

    • It is easy to add systems into BigFix and keep good inventories.
    • The inventory properties can be customized to facilitate various reporting demands.
    Anonymous | TrustRadius Reviewer

    Cons

    ManageEngine AssetExplorer

    • You can fill the database and link it.
    • You can also add assets that aren't connected with the offline script, I would prefer to get a .exe but this import XML works well.
    • All is handled via the web, I would prefer a GUI standalone client.
    Jorge Flores | TrustRadius Reviewer

    BigFix

    • Reports that it does have could be fine-tuned and provide more percentages and charts for executives.
    • The ability to use agentless deployments would be nice.
    David Baca | TrustRadius Reviewer

    Pricing Details

    ManageEngine AssetExplorer

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    BigFix

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    ManageEngine AssetExplorer

    ManageEngine AssetExplorer 6.0
    Based on 2 answers
    It is not a perfect solution. I don't believe it is the best software for some of the components it offers but I do like and appreciate what it does offer. It offers complexity and a range of features for a company to take advantage of if planned and implemented properly.
    Anonymous | TrustRadius Reviewer

    BigFix

    BigFix 6.0
    Based on 5 answers
    While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.
    Mark Hannon | TrustRadius Reviewer

    Alternatives Considered

    ManageEngine AssetExplorer

    Altiris is very daunting for users that have never worked with it. AssetExplorer was much easier to use for our team that had no experience with asset management.
    Christopher Treece, CISSP | TrustRadius Reviewer

    BigFix

    We used Spiceworks in small scales. BigFix is more enterprise-ready and able to support a large environment like ours. It also offers functions that are not available in Spiceworks.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    ManageEngine AssetExplorer

    • Allow us to stay in compliance with licensing requirements. We usually have just the right amount of licenses +2 or 3. We don't have to guess on where we are.
    • Allows us identify older assets and proactively replace them. Reduces downtime.
    • No negative impacts I can think of.
    Steve P | TrustRadius Reviewer

    BigFix

    • When there is a need to patch a Windows System it has worked
    Anonymous | TrustRadius Reviewer

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