Likelihood to Recommend ManageEngine, A Div of Zoho Corporation Pvt Ltd
The purchase order module can be very useful if you put a process in place. It is miles ahead of using a spreadsheet or something simple to do purchase orders and track spending. It can be good to keep track of equipment and software you have in house. However it is imperative you have dedicated staff and processes in place to maximize the utility of the software else it can become a white elephant if not implemented properly as it is a complex piece of software that does many things.
Read full review If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
Read full review Pros ManageEngine, A Div of Zoho Corporation Pvt Ltd
The asset discovery across the network is great. The periodic scanning and updating of asset status is super valuable. The software discovery is outstanding. Receiving list of installed software helps greatly with license compliance. Read full review Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community. I really liked how easy it was to add alerts by SMS. So easy to setup. I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need. Read full review Cons ManageEngine, A Div of Zoho Corporation Pvt Ltd
You can fill the database and link it. You can also add assets that aren't connected with the offline script, I would prefer to get a .exe but this import XML works well. All is handled via the web, I would prefer a GUI standalone client. Read full review The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes. The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed. The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available. Read full review Likelihood to Renew ManageEngine, A Div of Zoho Corporation Pvt Ltd
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Read full review Usability ManageEngine, A Div of Zoho Corporation Pvt Ltd
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Read full review Support Rating ManageEngine, A Div of Zoho Corporation Pvt Ltd
It is not a perfect solution. I don't believe it is the best software for some of the components it offers but I do like and appreciate what it does offer. It offers complexity and a range of features for a company to take advantage of if planned and implemented properly.
Read full review I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Read full review Alternatives Considered ManageEngine, A Div of Zoho Corporation Pvt Ltd
Altiris is very daunting for users that have never worked with it. AssetExplorer was much easier to use for our team that had no experience with asset management.
Read full review I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
Read full review Return on Investment ManageEngine, A Div of Zoho Corporation Pvt Ltd
Allow us to stay in compliance with licensing requirements. We usually have just the right amount of licenses +2 or 3. We don't have to guess on where we are. Allows us identify older assets and proactively replace them. Reduces downtime. No negative impacts I can think of. Read full review The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window. The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment. I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run. Read full review ScreenShots