Atera vs. EZPro Service Desk
Atera vs. EZPro Service Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Atera | N/A | Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools. Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they… | $99 per month per user | |
EZPro Service Desk | N/A | EZPro is a cloud-based service management software. It automates and simplifies incident, service, problem and change management for service desk and other operations. It is a complete solution for an entire organization. | $19 Monthly per agent wih unlimited users |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlimited devices. Prices per user, per month, billed annually. | — | ||||||||||||||
More Pricing Information |
Atera | EZPro Service Desk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Application Performance Management |
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Monitoring Tasks |
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Management Tasks |
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Remote Access |
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Atera | EZPro Service Desk | |
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Small Businesses | Panda Systems Management Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atera | EZPro Service Desk | |
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Likelihood to Recommend | 9.2 (89 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (4 ratings) | - (0 ratings) |
Usability | 9.5 (36 ratings) | - (0 ratings) |
Support Rating | 9.0 (5 ratings) | - (0 ratings) |
Atera | EZPro Service Desk | |
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Likelihood to Recommend | Atera | EZPro No answers on this topic |
Pros | Atera | EZPro No answers on this topic |
Cons | Atera | EZPro No answers on this topic |
Likelihood to Renew | Atera | EZPro No answers on this topic |
Usability | Atera | EZPro No answers on this topic |
Support Rating | Atera | EZPro No answers on this topic |
Alternatives Considered | Atera | EZPro No answers on this topic |
Return on Investment | Atera | EZPro No answers on this topic |
ScreenShots | Atera Screenshots | EZPro Service Desk Screenshots |