What users are saying about
17 Ratings
2 Ratings
17 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 9 out of 100

Feature Set Ratings

  • athenaClinicals ranks higher in 2 feature sets: Electronic Medical Records, Workflow and Scale
  • Office Ally EHR 24/7 ranks higher in 3 feature sets: Billing and Claims Management, Patient Scheduling, Medical Security and Privacy

Billing and Claims Management

8.4

athenaClinicals

84%
9.0

EHR 24/7

90%
Office Ally EHR 24/7 ranks higher in 4/5 features

Real-time eligibility verification

9.3
93%
8 Ratings
9.0
90%
1 Rating

Claims management

8.3
83%
8 Ratings
9.0
90%
1 Rating

Coding

9.0
90%
7 Ratings
9.0
90%
1 Rating

Patient billing

8.3
83%
8 Ratings
9.0
90%
1 Rating

Financial Reporting

7.0
70%
8 Ratings
8.9
89%
2 Ratings

Patient Scheduling

8.2

athenaClinicals

82%
9.0

EHR 24/7

90%
Office Ally EHR 24/7 ranks higher in 5/5 features

Rule-based scheduling

7.7
77%
6 Ratings
9.0
90%
2 Ratings

Automated appointment reminders

8.3
83%
8 Ratings
9.0
90%
2 Ratings

Automated patient check-in

8.3
83%
7 Ratings
9.0
90%
1 Rating

Multi-location support

8.3
83%
8 Ratings
9.0
90%
1 Rating

Calendar interface

8.3
83%
6 Ratings
9.0
90%
1 Rating

Electronic Medical Records

8.9

athenaClinicals

89%
8.4

EHR 24/7

84%
athenaClinicals ranks higher in 7/10 features

Charting / document management

8.9
89%
9 Ratings
8.0
80%
1 Rating

Templates

8.9
89%
9 Ratings
8.0
80%
1 Rating

Patient portal

10.0
100%
8 Ratings
8.0
80%
1 Rating

Mobile/tablet support

8.4
84%
7 Ratings
9.0
90%
1 Rating

Fax integration

9.9
99%
9 Ratings
8.0
80%
1 Rating

Integration with other EMR and PM systems

7.6
76%
9 Ratings
9.0
90%
1 Rating

Workflow automation

8.8
88%
9 Ratings
8.0
80%
1 Rating

Speech recognition

9.0
90%
4 Ratings
9.0
90%
1 Rating

Customization

7.2
72%
9 Ratings
8.0
80%
1 Rating

E-prescribing

9.9
99%
9 Ratings
9.0
90%
1 Rating

Medical Security and Privacy

8.4

athenaClinicals

84%
9.2

EHR 24/7

92%
Office Ally EHR 24/7 ranks higher in 3/4 features

HIPAA compliance

8.3
83%
18 Ratings
9.9
99%
2 Ratings

Role-based permission levels

9.9
99%
9 Ratings
9.0
90%
2 Ratings

Data backups and redundancy

8.3
83%
9 Ratings
9.0
90%
1 Rating

Local mode / networking failsafe

7.0
70%
8 Ratings
9.0
90%
1 Rating

Workflow and Scale

8.8

athenaClinicals

88%
8.7

EHR 24/7

87%
Office Ally EHR 24/7 ranks higher in 2/3 features

Task tracking

8.3
83%
9 Ratings
9.0
90%
1 Rating

Specialty-specific workflows

8.3
83%
8 Ratings
9.0
90%
1 Rating

Multi-office / multi-physician capabilities

9.9
99%
9 Ratings
8.0
80%
2 Ratings

Attribute Ratings

  • athenaClinicals is rated higher in 1 area: Support Rating
  • Office Ally EHR 24/7 is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

athenaClinicals

68%
9 Ratings
9.0

EHR 24/7

90%
2 Ratings

Usability

8.2

athenaClinicals

82%
1 Rating

EHR 24/7

N/A
0 Ratings

Support Rating

9.0

athenaClinicals

90%
2 Ratings
6.0

EHR 24/7

60%
1 Rating

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

EHR 24/7

Smaller doctor or dental offices would be fine using Office Ally for patient visits and appointments; it's easy to use and learn, and I'm able to handle most needs with it. For a larger practice, there are better, more technologically advanced software products that would offer more streamlined and professional statements, schedules, and accounting needs.
Anonymous | TrustRadius Reviewer

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

EHR 24/7

  • User friendly
  • Structure of the software
  • paper less
  • software is simple
  • I can do almost all work with one software.
Natsumi Minagawa | TrustRadius Reviewer

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

EHR 24/7

  • There needs to be a way to print patient visit summaries for a date range vs printing one summary for each appointment, one at a time.
  • It would be helpful if the top row of the calendar, showing doctors/practitioners names, would remain on the screen when scrolling to the end of the day. Appointments get scheduled under the wrong doctor at times because the names disappear and columns get confused.
  • There should be a way to view/print/download what has been paid, per patient, to the office in one place vs searching for payments under the Accounting Tab and payments tracked under Patient visits.
Anonymous | TrustRadius Reviewer

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

EHR 24/7

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

EHR 24/7

No score
No answers yet
No answers on this topic

Support Rating

athenaClinicals

athenaClinicals 9.0
Based on 2 answers
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

EHR 24/7

EHR 24/7 6.0
Based on 1 answer
I haven't had to call too many times to get help with Office Ally but when I have had to call, I haven't always had the best customer service. It seems that I am bugging the person I reach when I call for technical support because I'm usually reminded that there are videos to watch for technical support help. On the flip side, there have been times that I called for help and was treated how you assume you'll be treated when you call for help - with grace, dignity, professionalism, and respect.
Anonymous | TrustRadius Reviewer

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

EHR 24/7

I used to use Best Notes. Best Notes was difficult to navigate and very inflexible. We used it in the early time of EHR/EMR, so that the software was not very useful. When I changed to Office Ally, we are so delighted to change it because again it is easily to navigate the software. There is minimum of learning curve than other software.
Natsumi Minagawa | TrustRadius Reviewer

Return on Investment

athenaClinicals

No answers on this topic

EHR 24/7

  • Very positive
  • It makes my work easy
  • I can centralize my work to this software.
Natsumi Minagawa | TrustRadius Reviewer

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