athenaClinicals vs. PointClickCare Core EHR Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaClinicals
Score 8.9 out of 10
N/A
N/AN/A
PointClickCare Core EHR Platform
Score 8.5 out of 10
N/A
PointClickCare provides their cloud-based technology for the senior care industry, the PointClickCare Core EHR Platform.N/A
Pricing
athenaClinicalsPointClickCare Core EHR Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
athenaClinicalsPointClickCare Core EHR Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
athenaClinicalsPointClickCare Core EHR Platform
Top Pros
Top Cons
Features
athenaClinicalsPointClickCare Core EHR Platform
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaClinicals
8.4
8 Ratings
9% above category average
PointClickCare Core EHR Platform
9.0
3 Ratings
16% above category average
Real-time eligibility verification9.38 Ratings10.03 Ratings
Claims management8.38 Ratings10.02 Ratings
Coding9.07 Ratings10.02 Ratings
Patient billing8.38 Ratings10.03 Ratings
Financial Reporting7.08 Ratings5.01 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaClinicals
8.2
8 Ratings
3% above category average
PointClickCare Core EHR Platform
9.0
1 Ratings
12% above category average
Rule-based scheduling7.76 Ratings00 Ratings
Automated appointment reminders8.38 Ratings00 Ratings
Automated patient check-in8.37 Ratings00 Ratings
Multi-location support8.38 Ratings9.01 Ratings
Calendar interface8.36 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaClinicals
8.9
9 Ratings
20% above category average
PointClickCare Core EHR Platform
6.5
2 Ratings
11% below category average
Charting / document management8.99 Ratings10.02 Ratings
Templates8.99 Ratings10.02 Ratings
Patient portal10.08 Ratings00 Ratings
Mobile/tablet support8.47 Ratings8.01 Ratings
Fax integration9.99 Ratings1.01 Ratings
Integration with other EMR and PM systems7.69 Ratings1.01 Ratings
Workflow automation8.89 Ratings5.01 Ratings
Speech recognition9.04 Ratings00 Ratings
Customization7.29 Ratings10.02 Ratings
E-prescribing9.99 Ratings7.01 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaClinicals
8.4
9 Ratings
0% above category average
PointClickCare Core EHR Platform
9.5
3 Ratings
13% above category average
HIPAA compliance8.39 Ratings10.02 Ratings
Role-based permission levels9.99 Ratings10.03 Ratings
Data backups and redundancy8.39 Ratings9.01 Ratings
Local mode / networking failsafe7.08 Ratings9.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaClinicals
8.8
9 Ratings
12% above category average
PointClickCare Core EHR Platform
8.0
1 Ratings
2% above category average
Task tracking8.39 Ratings8.01 Ratings
Specialty-specific workflows8.38 Ratings00 Ratings
Multi-office / multi-physician capabilities9.99 Ratings00 Ratings
Best Alternatives
athenaClinicalsPointClickCare Core EHR Platform
Small Businesses
Epic
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Score 8.7 out of 10
athenaClinicals
athenaClinicals
Score 8.9 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 8.7 out of 10
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Epic
Score 8.7 out of 10
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User Ratings
athenaClinicalsPointClickCare Core EHR Platform
Likelihood to Recommend
6.8
(9 ratings)
10.0
(3 ratings)
Usability
8.2
(1 ratings)
9.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.0
(1 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
athenaClinicalsPointClickCare Core EHR Platform
Likelihood to Recommend
athenahealth
Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
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PointClickCare
PointClickCare Core EHR Platform is an excellent platform for monitoring patient data. The ability to generate customizable reports is extremely helpful when it comes to analyzing various kinds of data (e.g administration record reports, action summary reports, detailed census reports). The platform really does a great job organizing patient data in a way that is intuitive and easy to interpret.
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Pros
athenahealth
  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
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PointClickCare
  • Ease of documentation for Activities of Daily Living (ADL)
  • In system Insurance Eligibility
  • In system IRM (CRM)
  • Full clinical chart that speaks to the financial application
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Cons
athenahealth
  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
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PointClickCare
  • It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.
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Usability
athenahealth
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
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PointClickCare
Overall great product. Reporting could be much better and they are working on that.
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Reliability and Availability
athenahealth
No answers on this topic
PointClickCare
I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
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Support Rating
athenahealth
They are always there. Friendly and organized.
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PointClickCare
If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
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Implementation Rating
athenahealth
No answers on this topic
PointClickCare
Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
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Alternatives Considered
athenahealth
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
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PointClickCare
PointClickCare Core EHR Platform was selected because it is organized much more cleanly than MatrixCare. In PointClickCare Core EHR Platform, patient EHRs are laid out in such a way that accessing different kinds of information is a lot quicker than it is in MatrixCare. In PointClickCare Core EHR Platform, all of the tabs (profile, census, DX list, progress notes, assessments, etc.) are easily accessible with just one click. In MatrixCare this is not the case, as you must first click into another menu before being able to access other tabs. Also the overall look of PointClickCare Core EHR Platform is more professional and streamlined.
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Return on Investment
athenahealth
No answers on this topic
PointClickCare
  • The platform has helped to increase productivity within our organization.
  • Increased workflow efficiency leading to less hours spending time compiling data.
  • Allowed our organization to expand the number of business opportunities -- the increased workload is manageable due to PointClickCare Core EHR Platform's usability.
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ScreenShots