athenaIDX vs. D&B Finance Analytics

Athena is a well-suited electronic medical record system for those professionals that work in a medical center, hospital, clinic, and/or outpatient clinic that need to provide frequent and accurate documentation for insurance providers and all other members of the care team. It might be less appropriate for a small agency.

Incentivized

I used it to see if companies financed equipment acquisitions by looking through UCC filings. However, if there were lots of filings, your system required additional, confusing steps before I could see them all. It would be beneficial to either see them all or to do one click to see them all.

• One of the best things about Centricity is it is flexible. We are able to add a data point behind a term (CPS calls this an observation term) and track any data needed. These observation terms also allow us to pull information forward and display information needed to make a good decision or used to decrease errors. For example in our history forms given to the patients one of the questions is side of injury. This affected side displays on our EMR forms which helps providers and prevents mistakes.
• CPS integrates with other programs. We are paperless and use DocuSign to send each patient their history, ROS and all new paperwork. This allows us to import the history into the forms and has saved us from adding extra staff (FTEs) to room and take history. The history form can be completed at home or in the waiting room. Each section has a observation term behind it and allows it to be placed into the note at the correct section. Since we have a fully integrated product we do not have to have another program to enter or transfer our charges from the EMR to the PM side of the program.
• Our notes look great! We did a lot of customization which gave us the detail and look we wanted. It seems like a lot of work at first, but the outcome has so much efficacy. We increased our providers without having to increase our staffing and it is due to he efficiencies we gained by using the EMR.
• One other note, Centricity is flexible but that means it is complicated. You can not have flexibility without it be complicated don't let that stop you the end results can be great.

Incentivized

• When it is available, the Paydex score and "average days to pay beyond terms" is helpful.
• 13 months of trade lines, showing the amounts past due.
• offering a suggested credit limit
• details about the company, such as # of employees and years in business

Incentivized

• Statements print only current open accounts, would be nice to print a total statement for patients so they can see if payments are split between open and closed/zeroed out accounts
• Ability to create custom reports

Incentivized

• Extending the time you stay logged in. Often I get logged out of the system if I'm away from my desk for a short period of time.
• I'd like the country search bar to default to United States, instead of the most recent country I searched within.
• Moving ownership details into the "company profile" section of the report - making this more noticeable.

Incentivized

The price value for the extensive use that we need is invaluable as there are no extra charges

Incentivized

It was easy to navigate, not too busy, functions were clear, links were clear, page loads were fast, layouts were easy to understand

Incentivized

FOR THE MOST PART IT IS ALWAYS AVAILABLE. ON RARE OCCASSIONS i HAVE TROUBLE ACCESSING BUT AFTER I SUBMIT AN ISSUE IT IS CORRECTED

Incentivized

5--PAGES TEND TO LOAD SLOWLY MORE OFTEN THAN NOT. IT IS A PROBLEM I NOTICE MORE OFTEN WHEN THERE ARE EXTREMELY LARGE CORPORATE LINKAGES

Incentivized

On multiple occasions when I have forgotten my password I select forgot password for it to send me a reset password link. However, the system never sends me the reset password link then i am forced to personally reach out to D&B customer service which takes days to get back to my request

Incentivized

WATCHED VIDEO ON HOW TO USE

Incentivized

did not participate

Incentivized

During my medical rotations I have used multiple products similar to Centricity, but I found Centricity to be one of the easiest to use and one of the easiest systems to learn

Incentivized

D&B has more accurate information than other credit reporting platforms that I have used. I have used Experian, CreditSafe, CreditRiskMonitor, and NACM. All of them have their merits, but D&B is just more widely used and therefore has complete information. Reports are only as good as the information received.

Incentivized

AT THIS PARTICULAR TIME, WE ONLY USE IT TO MAKE A DETERMINATION ON CREDIT. NO OTHER DEPARTMENTS HAVE ACCESS TO PROGRAM OTHER THAN ACCOUNTING

Incentivized

• Medication Management has taken a negative impact on our clinicians, the ease of use changed into a complicated process.

Incentivized

• D&B Finance Analytics to assess the creditworthiness of potential customers or partners, it may be able to reduce the risk of default and improve the return on its lending or investment activities.
• D&B Finance Analytics to make financial decisions, and the tool provides inaccurate or incomplete data; the organization may make poor decisions that result in financial losses or other negative consequences.
• Have a positive impact on a business by providing access to financial data and analytics that can help organizations make more informed decisions about lending, investment, and other financial activities.

Incentivized