Atlassian Bamboo vs. ServiceNow DevOps

If you value integration over cost, Bamboo is clearly the way to go. It offers tight integration to the rest of the Atlassian suite, and when you need traceability from issue to build, Atlassian is the right way to go. However, if you find yourself needing to save on costs, you may consider taking an approach of rolling your own build system with open source alternatives, such as Jenkins, if you don't [mind] putting in a little extra elbow grease.

Incentivized

ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.

Incentivized

• Levels of granularity. Organization has many projects that have many build plans that have many jobs that have many tasks, etc. And branch builds allow source control branches to be built separately.
• Versatility. I can use bamboo to manage my Java, node, or .NET build plans. I can use it to spin up Windows or Linux build agents, or install it on a Mac to build there as well.
• Bamboo integrates with other Atlassian products like Bitbucket, Stash, JIRA, etc. If a company commits to the entire Atlassian stack then work can be tracked through the whole development lifecycle which is really useful.

Incentivized

• Plan develop, build, test, deploy and operate any applications in a safer environment.
• Evaluating and monitoring improvements
• Connects with third party and existing applications

Incentivized

• Extremely hard barrier to entry for non-backend developers
• Blackbox makes it hard to customize functionality
• The inability to add features without breaking core functionality
• No cloud solution
• Tasks cannot be put in if/else statements
• No clear right way to form build plans

Incentivized

• No drop-down option is available to click when requesting specific software or hardware.

Incentivized

Bamboo offers solid usability for teams looking for an integrated, scalable CI/CD solution, especially those using Atlassian tools. Its interface is intuitive for existing Atlassian users, and its focus on deployment automation makes it a strong option for continuous delivery. However, its complexity and cost may pose challenges for small teams or those new to CI/CD. Overall, Bamboo’s usability shines in environments where ease of integration and streamlined workflows are prioritized. Still, it may require more effort for teams unfamiliar with its setup or without dedicated resources.

Incentivized

Bamboo is a fairly small product but having said that it was fairly easy to get assistance. Especially for the small to easy things. Anything large or fairly complex was an issue finding detailed answers for. This caused a lot of trial and error on our part to try to find a solution.

We selected Bamboo because its capabilities to integrate with other Atlassian products specially Jira Software, Bitbucket and in some useful scenarios with Confluence. Also, we found these pros important for us: great user interface, easily agent deployment, Docker compability, simply to maintain / manage, and straightforwardly integration with different notification platforms

Incentivized

As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them

Incentivized

• It helped us achieve the Continuous Deployment and Continuous Integration goals for our applications, a huge milestone that saved a lot of time for developers in making the builds and deployments and saved time for QA in running the automated tests.
• Helped with DevOps: we moved the formal approval from the email to the system and allowed the approver to actually push the button for the production deployments.
• Biggest positive impact of using Bamboo is that it improved our response time to customers and increased the frequency of our deliveries to them.

Incentivized

• ROI
• Increased the NPR score.
• Central locale for information and troubleshooting.

Incentivized