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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chartio (discontinued)

    Score7.5 out of 10
    N/AChartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.

    $40

    per user/per month

    Logi Symphony

    Score8.9 out of 10
    N/ALogi Symphony is a business intelligence and data visualization software that includes customizable dashboards, reporting, and visual data analytics. It can be integrated into users’ existing business applications and its visualization and reporting tools can be customized.N/A
    Pricing
    Chartio (discontinued)Logi Symphony
    Editions & Modules
    Starter
    $40
    per user/per month
    Professional
    $60
    per user/per month
    Organization
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Chartio (discontinued)Logi Symphony
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chartio (discontinued)Logi Symphony
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Insightsoftware, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Chartio (discontinued)Logi Symphony
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Chartio (discontinued) and Logi Symphony
    Feature
    Chartio (discontinued)
    6.0
    18 Ratings
    29% below category average
    Logi Symphony
    8.4
    51 Ratings
    3% above category average
    Pixel Perfect reports3.614 Ratings8.443 Ratings
    Customizable dashboards7.718 Ratings8.651 Ratings
    Report Formatting Templates6.714 Ratings8.139 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Chartio (discontinued) and Logi Symphony
    Feature
    Chartio (discontinued)
    5.7
    14 Ratings
    31% below category average
    Logi Symphony
    8.1
    51 Ratings
    1% above category average
    Drill-down analysis6.913 Ratings7.951 Ratings
    Formatting capabilities6.112 Ratings8.250 Ratings
    Integration with R or other statistical packages3.15 Ratings7.633 Ratings
    Report sharing and collaboration6.513 Ratings8.645 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Chartio (discontinued) and Logi Symphony
    Feature
    Chartio (discontinued)
    3.4
    17 Ratings
    83% below category average
    Logi Symphony
    7.9
    49 Ratings
    4% below category average
    Publish to Web2.79 Ratings8.442 Ratings
    Publish to PDF6.117 Ratings7.845 Ratings
    Report Versioning2.05 Ratings7.838 Ratings
    Report Delivery Scheduling2.712 Ratings8.337 Ratings
    Delivery to Remote Servers00 Ratings7.23 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Chartio (discontinued) and Logi Symphony
    Feature
    Chartio (discontinued)
    7.5
    15 Ratings
    3% below category average
    Logi Symphony
    7.8
    49 Ratings
    2% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.215 Ratings8.148 Ratings
    Location Analytics / Geographic Visualization7.212 Ratings7.941 Ratings
    Predictive Analytics8.03 Ratings7.432 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Chartio (discontinued) and Logi Symphony
    Feature
    Chartio (discontinued)
    -
    Ratings
    Logi Symphony
    8.2
    49 Ratings
    3% below category average
    Multi-User Support (named login)00 Ratings8.648 Ratings
    Role-Based Security Model00 Ratings8.045 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.246 Ratings
    Single Sign-On (SSO)00 Ratings8.25 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Chartio (discontinued) and Logi Symphony
    Feature
    Chartio (discontinued)
    -
    Ratings
    Logi Symphony
    8.2
    45 Ratings
    6% above category average
    Responsive Design for Web Access00 Ratings8.344 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.140 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Chartio (discontinued) and Logi Symphony
    Feature
    Chartio (discontinued)
    -
    Ratings
    Logi Symphony
    7.8
    7 Ratings
    1% above category average
    REST API00 Ratings8.25 Ratings
    Javascript API00 Ratings8.66 Ratings
    iFrames00 Ratings7.05 Ratings
    Themeable User Interface (UI)00 Ratings7.76 Ratings
    Customizable Platform (Open Source)00 Ratings7.52 Ratings
    Best Alternatives
    Chartio (discontinued)Logi Symphony
    Small Businesses
    Looker Studio
    Score8.2 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Jet Reports
    Score9.5 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Kibana
    Score8.4 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chartio (discontinued)Logi Symphony
    Likelihood to Recommend
    8.0
    (30 ratings)
    8.3
    (52 ratings)
    Likelihood to Renew
    8.0
    (24 ratings)
    7.0
    (1 ratings)
    Usability
    7.6
    (6 ratings)
    8.0
    (6 ratings)
    Availability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (11 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    7.3
    (1 ratings)
    Data Sharing and Collaboration
    5.0
    (30 ratings)
    8.2
    (45 ratings)
    Data Sources
    6.9
    (30 ratings)
    8.2
    (46 ratings)
    Product Scalability
    6.8
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Chartio (discontinued)Logi Symphony
    Likelihood to Recommend
    Discontinued Products
    Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
    Read full review
    Insightsoftware, Inc
    For all the scenarios I have so far worked on or I am currently working on, Dundas BI has proved to be more than adequate and apt to handle all of those. It is a very easy-to-use tool with quick shortcuts enabling you to prepare ad-hoc reports or dashboards in a matter of minutes.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
    • Host of graphs and tools that permits all types of data visualizations.
    • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
    Read full review
    Insightsoftware, Inc
    • Project organization from Development to Production, you get a production and development license but I think the best way to do it is with DEV and Prod project in the Production box. Use the development box for testing updates and really crazy things. With the Dev and Prod projects on the same box, you just publish from Dev to Prod and you are done. Users only have access to the Prod projects so no one can mess up what you are working on.
    • Security - If you have a hierarchy (subsidiaries, divisions, department, teams) and you want each group to see only their data, then Security hierarchies are for you!
    • Dependent filters! What's this you ask? Here is an example of how it can be used, in your company you have departments and who works for what department is in your database. You make a dashboard that has a department filter (only show these departments), a managers filter, and employee filter. Not every manager or employee is in multiple departments usually only one. With dependent filters you can say that the manager and employee filter are dependent on what is selected in the departments filter so when you go to filter them they only show the managers or employees that are part of that department, and you can even it do so employees are not only dependent on department but on manager as well. Then it gets even better as it can be done in reverse as well so when you select a manager then go to the department it only shows the departments he works for (there are better situations where this is more useful).
    • It is scriptable! From calculate columns, null replacements, button actions, load actions, hover over events there a way to do what you want.
    • They are constantly improving and listens to your suggestions.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
    • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
    • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
    Read full review
    Insightsoftware, Inc
    • Not too many cons for how we use the application. It really is easy and powerful. Very powerful.
    • Licensing is one thing that could be looked into. It is simple, but a little confusing. For example, if I get a license today, but a new release comes out tomorrow, it seems that the license doesn't work with the new release. Maybe that is by design, but it would be nice to clearly understand.
    Read full review
    Likelihood to Renew
    Discontinued Products
    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Incentivized
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Usability
    Discontinued Products
    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review
    Insightsoftware, Inc
    We are still in the implementation phase, but so far we are finding it to be easy to use and learn. The eLearning courses that they have made available for free, as well as User Forums and other training videos have made even difficult concepts easier to understand.
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Insightsoftware, Inc
    We have bi-weekly calls with our Success Manager, as well as access to support as needed. Any question that I have had, multiple people have been willing and able to jump on a call to talk me through it, or send an email with the solution
    Read full review
    Online Training
    Discontinued Products
    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Insightsoftware, Inc
    Providing that you have the client's needs well known, creating BI content using Dundas BI is a walk in the park!
    Read full review
    Alternatives Considered
    Discontinued Products
    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Incentivized
    Read full review
    Insightsoftware, Inc
    Per dollar spent, it offers the widest range of features of the tools that we evaluated. It offers lots of options for how to configure your environment, though they are not always intuitive to figure out. Having an ETL layer was a must have for us, as well as the ability to host to secure HIPAA compliance. It is not a replacement for ad hoc reporting, but does a great job of creating parameterized reports and dashboards that look great.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Return on Investment
    Discontinued Products
    No answers on this topic
    Insightsoftware, Inc
    • Coming from an SQL based standard delivery model, Dundas BI has provided a fantastic rate of ROI.
    • The preparation and delivery time has reduced from weeks to just a few hours.
    Incentivized
    Read full review
    ScreenShots

    Chartio (discontinued) Screenshots

    Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline

    Logi Symphony Screenshots

    Screenshot of Dundas BI Dashboard Sample - EducationScreenshot of Dundas BI Dashboard Sample - Sales Team PerformanceScreenshot of Dundas BI Dahsboard Sample - Sales PerformanceScreenshot of Dundas BI Dashboard Sample - InsuranceScreenshot of Dundas BI Dashboard Sample - EmbeddedScreenshot of Dundas BI Dashboard Sample - Sales and Marketing