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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Loom

    Score9.4 out of 10
    N/ALoom is a screen recorder for Chrome, Mac, Windows, and iOS from Atlassian, presented as quick to install, easy to use, and boasting a functional free edition.

    $8

    per month

    Descript

    Score8.5 out of 10
    N/ADescript is a collaborative audio/video editor, from the company of the same name in San Francisco, that works like a doc. It includes transcription, a screen recorder, publishing, full multitrack editing, and AI tools.

    $12

    per month

    Pricing
    Atlassian LoomDescript
    Editions & Modules
    Business
    $10
    per creator/per month
    Starter
    Free
    Enterprise
    Custom Pricing
    Free
    $0
    Annual billing - Hobbyist
    $12
    per month per user
    Monthly Billing - Hobbyist
    $19
    per month per user
    Annual billing - Creator
    $24
    per month per user
    Monthly Billing - Creator
    $35
    per month per user
    Annual billing - Business
    $40
    per month per user
    Monthly Billing - Business
    $50
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Atlassian LoomDescript
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Atlassian LoomDescript
    Considered Both Products
    Atlassian
    No answer on this topic
    descript
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    28 Answers
    94%
    Would buy again
    15 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    25 Answers
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    100%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    93%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    26 Answers
    100%
    Implementation went as expected
    15 Answers
    Best Alternatives
    Atlassian LoomDescript
    Small Businesses
    Sendspark
    Score10 out of 10
    Ableton Live
    Score9.1 out of 10
    Medium-sized Companies
    Snagit
    Score9.7 out of 10
    Adobe Audition
    Score9 out of 10
    Enterprises
    Snagit
    Score9.7 out of 10
    Adobe Audition
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian LoomDescript
    Likelihood to Recommend
    9.7
    (39 ratings)
    7.4
    (16 ratings)
    Usability
    9.7
    (6 ratings)
    7.2
    (4 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (7 ratings)
    1.0
    (1 ratings)
    Ease of integration
    8.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian LoomDescript
    Likelihood to Recommend
    Atlassian
    Loom is a must, I am not sure how many other tools like this one there are but Loom really becomes a key player in a team collaboration, specially if that team collaborates remotely or internationally. You can use the video links to embedded these in other places or downloadthem for editing
    Read full review
    descript
    Descript is well-suited for fast editing of training videos, tutorials, podcasts, and screen recordings, where transcript-based editing and quick cleanup save time. It works best when you need a simple workflow to record, transcribe, remove filler words, tighten sections, and apply basic enhancement tools like noise cleanup.
    It is less appropriate for high-stakes projects where losing edits would be very costly, or when you need strong guarantees around long-term project history, backups, and recovery. Based on our experience, if you are doing many hours of edits and expect to revisit projects months later, you may want an additional export/archive process outside the platform.
    Read full review
    Pros
    Atlassian
    • Loom is valuable for creating video tutorials and onboarding materials.
    • It allows trainers to record step-by-step instructions, share best practices, and provide visual demonstrations, facilitating the learning process for new employees or team members.
    • Sales teams can create personalized video pitches or product demonstrations to engage prospects effectively.
    • Collaborating between timezones and replacing meetings/ emails with quick videos.
    Incentivized
    Read full review
    descript
    • Removing filler words is a click of button and get rid of 'ums' and 'a's"
    • Fine tune your edited script in a timeline to adjust timing
    • Import and export Final Cut Pro or Premier XML video speeding up the editing process
    Incentivized
    Read full review
    Cons
    Atlassian
    • The still screenshot feature should let us edit/mark up the images.
    • I work on 3 X monitors and the desktop version of Loom still can't seem to know that I always want to record on the screen from which I open the app. Short of that, it should ask us what screen we want to record on instead of making us catch the fact that it's set to record on some other screen. This causes me to have to stop the recording and restart because it was recording the wrong screen.
    • You can't yet transfer a video seamlessly between workspaces. This causes you to have to download and then re-upload to the other workspace if you happen to work for numerous companies using Loom.
    Incentivized
    Read full review
    descript
    • UX Performance. Because it's synced to the cloud, there can be some delay or lag in the UX when editing.
    • Editing Transcriptions. Machine-based transcriptions always need some post-editing. While Descript makes it pretty easy, I still think there is some room for improvement. For instance, I would like to be able to automatically update for all occurrences of a word after fixing it in the transcript.
    • Automatic importing of YouTube and hosted video files. I often have to download a video from YouTube to be able to import it into Descript. Would be nice to be able to just paste in the URL to the video and have Descript automatically import it.
    Incentivized
    Read full review
    Usability
    Atlassian
    It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
    Incentivized
    Read full review
    descript
    It's pretty user friendly, has a easy-moderate learning curve. However during updates they do change the features in different panes / sections that make them harder to find. The text editor is near perfect, some of the other tools such as colour, templates, audio etc. are arranged in a slighlty less intuitive manner
    Incentivized
    Read full review
    Performance
    Atlassian
    Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.
    Incentivized
    Read full review
    descript
    No answers on this topic
    Support Rating
    Atlassian
    I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
    Incentivized
    Read full review
    descript
    We had a very frustrating experience with Descript and their support.

    We used Descript to record and edit several videos. The edits were done around May, mainly using the web app. When we opened those same projects in December, many of them looked like raw recordings again. Cuts were missing and effects were missing.

    Support and engineering told us they checked their logs and only saw “creation → recording → transcription,” and they said they could not find proof the edits were ever made. That explanation does not match what we saw in the app. The affected videos show two project backup files. In Descript, backups only appear after you start editing (the app even says so). But when we checked other projects that we know are raw, those do not show any backup files. We asked a simple question: if backups appear only after editing, why do the “raw” affected videos have two backups while truly raw videos have none? They did not answer this clearly.

    One rep also said they noticed a spike in network errors in May. That is exactly when the edits were done, which makes it very likely the edits did not save or sync correctly. Instead of admitting this could be the cause, support kept pointing to “no logs of edits” and that it was our fault.

    They refunded one month, but called it a “courtesy.” That was disappointing. We also stopped using Descript while they were investigating because we did not feel it was safe to keep working in the platform. If that one-month refund was meant to cover the time we could not use the service during the investigation, that still does not address the real damage. We lost many hours of work, we paid our editor hourly, and we paid for the subscription for convenience and reliability. For the amount of inconvenience and loss we experienced, one month is clearly not enough.
    Read full review
    Alternatives Considered
    Atlassian
    When we evaluated the alternatives, Loom was by far the most advanced tool, with multiple types of integrations. Additionally, Loom also provided a Free plan, which made it easy to consider as an alternative. Vidyard and similar tools integrated better with certain other tools (Vidyard + HubSpot), but Loom had better overall integrations with most tools we use.
    Incentivized
    Read full review
    descript
    Descript is by far superior to the other editing software you can get on Apple computers. It's able to do a lot more and really save us tons of time. Other Adobe apps are great, but take a while to learn. Descript is very user-friendly, making it easy to start from day one with very little training.
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • Loom has increased my efficiency and value to clients so much. I save a ton of time by being able to send them video recordings walking through their website rough drafts and final tutorials.
    • Loom is incredibly affordable. I am satisfied with their subscription cost.
    • Loom has helped me communicate clearly to clients, so there's less room for error/misunderstanding (especially when talking about design decisions).
    Incentivized
    Read full review
    descript
    • I can get video completed much more quickly and cheaply
    • We can produce more video content because of the speed with which we can have a finished product
    • We can have shorter timelines for example I record on Monday and we publish on Tuesday which wouldn't be otherwise possible with other methods I've used
    Incentivized
    Read full review
    ScreenShots

    Atlassian Loom Screenshots

    Screenshot of Loom for DesktopScreenshot of Chrome extensionScreenshot of Loom videopageScreenshot of Loom for iOS