Attentive Mobile vs. Liftoff

I genuinely enjoy working with the Attentive platform due to its user-friendly design and the hands-on support provided by their team. Over the years, we've implemented various strategies to enhance our profile performance and have experienced remarkable growth through the use of AI Pro and the recommended customer journeys.

Incentivized

I think for mainstream ecommerce, the sites are super quick to spin up, easy to use, and fit the bill for most asks. The challenge can be when you need something more customized. I think they have the ability to basically do anything you need but they don't necessarily have the bandwidth to get it all done when you need it.

Incentivized

• The support team we work with are really knowledgeable and helpful.
• Campaign set up and scheduling is extremely easy.
• The platform is constantly updating with new features.
• Reporting is very easy to pull.

Incentivized

• Continual site/system improvements
• Ease of Use
• Ability to spin up stores quickly

Incentivized

• More communication on ways to improve
• More structure on calls with our account manager
• More clarity on insights and new ideas

Incentivized

• Data Uploads could be easier
• Customer service is strong but they have been inundated lately which means responses are sometimes slow
• Custom deployments take a while again because they are so behind

Incentivized

Good usability and it is easy to train new employees on the platform since it is so intuitive. Love playing around with the segmentation tools and seeing how it affects audience size for deployments. Overall, a great UI experience.

Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.

Incentivized

While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.

Incentivized

They are very similar actually. What I like about Liftoff though is that we don't have to use 3rd party applications to do what we need which can add up super quickly. If we are in need of customer service, the staff is knowledgeable about everything since the functions are native functions.

Incentivized

• We have increased incremental income by using the AI Pro audience targeting
• We have seen a reduction in our sending cost due to proper targeting of our engaged customers also by using AI Pro's data
• By implementing retargeting campaigns, we have also been able to increase engagement on campaigns

Incentivized

• Less double data entry thanks to the uploads
• Easier to use interface allows our staff to just work on the job rather than trying to figure out how to work on the job
• Allows us to scale more easily instead of relying on a one-person developer team

Incentivized