What users are saying about
21 Ratings
1 Rating
21 Ratings
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Score 9.1 out of 100
1 Rating
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Score 9 out of 100

Attribute Ratings

  • Attentive Mobile is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

Attentive

99%
3 Ratings
9.0

Liftoff

90%
1 Rating

Usability

10.0

Attentive

100%
1 Rating

Liftoff

N/A
0 Ratings

Support Rating

10.0

Attentive

100%
1 Rating

Liftoff

N/A
0 Ratings

Likelihood to Recommend

Attentive

Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.
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Liftoff Mobile

I think for mainstream ecommerce, the sites are super quick to spin up, easy to use, and fit the bill for most asks. The challenge can be when you need something more customized. I think they have the ability to basically do anything you need but they don't necessarily have the bandwidth to get it all done when you need it.
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Pros

Attentive

  • Account management
  • Platform interface
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Liftoff Mobile

  • Continual site/system improvements
  • Ease of Use
  • Ability to spin up stores quickly
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Cons

Attentive

  • More communication on ways to improve
  • More structure on calls with our account manager
  • More clarity on insights and new ideas
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Liftoff Mobile

  • Data Uploads could be easier
  • Customer service is strong but they have been inundated lately which means responses are sometimes slow
  • Custom deployments take a while again because they are so behind
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Pricing Details

Attentive

Starting Price

Editions & Modules

Attentive editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Liftoff

    Starting Price

    Editions & Modules

    Liftoff editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Attentive

      Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.
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      Liftoff Mobile

      No answers on this topic

      Support Rating

      Attentive

      Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
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      Liftoff Mobile

      No answers on this topic

      Alternatives Considered

      Attentive

      While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
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      Liftoff Mobile

      They are very similar actually. What I like about Liftoff though is that we don't have to use 3rd party applications to do what we need which can add up super quickly. If we are in need of customer service, the staff is knowledgeable about everything since the functions are native functions.
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      Return on Investment

      Attentive

      • Some clients seeing 50x ROAS (which plateaus eventually)
      • All clients making money
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      Liftoff Mobile

      • Less double data entry thanks to the uploads
      • Easier to use interface allows our staff to just work on the job rather than trying to figure out how to work on the job
      • Allows us to scale more easily instead of relying on a one-person developer team
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