Attivo BOTsink vs. Kaseya VSA

It is best suited when deployed at perimeter and integrated with SIEM and SOAR solution. It will be able to replicate assets and display realistic configurations making difficult for hackers. We were able to avoid or block 40% of attacks targetted to our critical servers and could easily identify threat actors.

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If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.

• Identifies devices
• Provides threat details in real time
• Provides network topology with potential threat paths

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• Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
• Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
• VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.

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• More fine tuning of threat detection capabilities needed
• Users should be able to modify AIML configuration
• Improving the display dashboard

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• Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
• Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.

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Excellent product with easy learning curve

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I think this is a solid tool for enterprise IT, however it would be higher if Kaseya VSA addresses the areas raised around recent stability, their support team, multiple session & screen support etc. It does do it's main job and allows an easy way for IT to operate and is mostly fine.

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It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service

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Attivo BoTsink was selected based on cost price and wide coverage of detection capabilities. Our decision was primarily based on reducing efforts to identify and mitigation of attacks. The ease of deployment was additional factor in decision making. As compared to Zscaler Deception and SentinelOne Singularity I found Attivo BoTsink detects more threats

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There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!

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• Advanced reporting has saved from hiring additional personnel to monitor security threats
• Real time identification of threats saves response time from actual breach
• Third-party needed to be leveraged to help configure Attivo BOTsink

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• It has increased the efficiency of operational tasks for our technicians
• It has change the speed at which we are able to deploy updates and software patches
• It caused us to spend additional money on more security tools due to concern from breaches

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info