What users are saying about

Audiense

23 Ratings

Audiense

23 Ratings
Score 9 out of 101

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Likelihood to Recommend

Audiense

SocialBro is appropriate in any company that wants to manage its community of followers effectively. It is an indispensable tool for any agency that wants to do a professional job in social media.
Victor Manuel Gañan Fernandez profile photo

Pros

  • Audience segmentation
  • Social community management
  • Social analytics reports
Victor Manuel Gañan Fernandez profile photo

Cons

  • Could have a better UI. Sometimes confusing or hard to navigate.
No photo available

Likelihood to Renew

Audiense5.9
Based on 3 answers
Does everything you could ask for in a Twitter tool for business.
No photo available

Usability

Audiense8.0
Based on 1 answer
The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
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Reliability and Availability

Audiense8.0
Based on 1 answer
I have never had an issue.
James Young profile photo

Performance

Audiense8.0
Based on 1 answer
I have never had an issue.
James Young profile photo

Support

Audiense9.5
Based on 2 answers
Any questions we had were promptly answered.
No photo available

Online Training

Audiense9.0
Based on 1 answer
Pretty simple to start using. Have to do some self-study to learn more advanced features
No photo available

Implementation

Audiense9.5
Based on 2 answers
Just a plug and play online tool
No photo available

Alternatives Considered

I chose SocialBro many years ago because I believed it was the first important and accessible tool for effective management of social media communities.
Victor Manuel Gañan Fernandez profile photo

Return on Investment

  • Direct ROI is small, we are focused on improving interaction with our community. It helps us to improve our online reputation and commitment to our fans. The ROI is indirect.
Victor Manuel Gañan Fernandez profile photo

Pricing Details

Audiense

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details