What users are saying about
23 Ratings
23 Ratings
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Score 9.1 out of 101

Likelihood to Recommend

Audiense

SocialBro is appropriate in any company that wants to manage its community of followers effectively. It is an indispensable tool for any agency that wants to do a professional job in social media.
Victor Manuel Gañan Fernandez profile photo

Pros

Audiense

  • Audience segmentation
  • Social community management
  • Social analytics reports
Victor Manuel Gañan Fernandez profile photo

Cons

Audiense

  • This is a useful tool for information purposes but I wish it had a little bit more bells and whistles
  • Great for gaining perspective on others influence, but not at suggesting how to spread your own clearly
No photo available

Likelihood to Renew

Audiense

Audiense 5.9
Based on 3 answers
Does everything you could ask for in a Twitter tool for business.
No photo available

Usability

Audiense

Audiense 8.0
Based on 1 answer
The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
James Young profile photo

Reliability and Availability

Audiense

Audiense 8.0
Based on 1 answer
I have never had an issue.
James Young profile photo

Performance

Audiense

Audiense 8.0
Based on 1 answer
I have never had an issue.
James Young profile photo

Support

Audiense

Audiense 9.5
Based on 2 answers
Any questions we had were promptly answered.
No photo available

Online Training

Audiense

Audiense 9.0
Based on 1 answer
Pretty simple to start using. Have to do some self-study to learn more advanced features
No photo available

Implementation

Audiense

Audiense 9.5
Based on 2 answers
Just a plug and play online tool
No photo available

Alternatives Considered

Audiense

I chose SocialBro many years ago because I believed it was the first important and accessible tool for effective management of social media communities.
Victor Manuel Gañan Fernandez profile photo

Return on Investment

Audiense

  • Direct ROI is small, we are focused on improving interaction with our community. It helps us to improve our online reputation and commitment to our fans. The ROI is indirect.
Victor Manuel Gañan Fernandez profile photo

Pricing Details

Audiense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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