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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Audiense

    Score10 out of 10
    N/AAudiense is a social marketing platform focused on Twitter analytics. The company and product was formerly called SocialBro, and rebranded in 2015. Capabilities include social listening, social marketing, and Twitter advertising.

    $99

    per month

    Pricing
    Audiense
    Editions & Modules
    Twitter Marketing (formerly Socialbro)
    $39
    per month (billed annually)
    Audience Insights
    $696
    per month (billed annually)
    Offerings
    Pricing Offerings
    Audiense
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Audiense
    Considered Both Products
    Audiense
    Chose Audiense
    I have used a few audience insight tools but I find Audiense has a large mix of data within one platform. For instance, IBM Watson, Demos, Social Listening, Hashtags. It is great to have a lot of insights about an audience in one place to have a holistic understanding.
    Incentivized
    Chose Audiense
    I am not aware of any other tool that allows me to study as well subscriber bases.
    Incentivized
    Chose Audiense
    Audiense is much easier to identify, follow and export influencers in our chosen target market.
    Incentivized
    Chose Audiense
    No other tool that I have used makes Twitter audience growth so easy.
    Incentivized
    Chose Audiense
    I use Audiense alongside Pulsar because the integration allows me full control over my data and analysis. The majority of the other platforms don't allow you to create your own audiences or clean your data yourself, but with Audiense I am able to do so.
    Incentivized
    Chose Audiense
    We find both platforms useful, but Audiense has a more user-friendly interface.
    Incentivized
    Chose Audiense
    Every time I have tried to find a swiss army knife kind of solution that does a number of things, I discover that they do many things fine but not the things I need to be done well. That is why I have been with Audiense for over a decade. They have not tried to be all things to …
    Incentivized
    Chose Audiense
    Audiense is more of a data intelligence platform that helps you execute campaigns successfully whereas the other platforms mentioned have very little intelligence built into them.
    Incentivized
    Chose Audiense
    Affinio was slightly more polished, and the automated segment naming was stronger; however, the platform suffered from a lack of development, struggled to see beyond the immediate Twitter data source, and at the time of contract renewal was not a particularly strong offering …
    Incentivized
    Chose Audiense
    In addition to the accurate and vast information we gather with Audiense, I would like to highlight the service we always receive from them.
    Incentivized
    Chose Audiense
    Only GWI measures up to Audiense’s standards in my opinion.
    Incentivized
    Chose Audiense
    I chose Audiense many years ago because I believed it was the first important and accessible tool for effective management of social media communities.
    Incentivized
    Chose Audiense
    Not exactly the same product but similar in a social media aspect-- Hootsuite is more about scheduling and organizing your contact while Audiense is more about insights. Together they work great.
    Chose Audiense
    Hootsuite Follower Wonk Got these 2 products and Audiense to get social media going.
    Chose Audiense
    NA
    Key User Insights
    Would buy again
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    User Ratings
    Audiense
    Likelihood to Recommend
    7.3
    (23 ratings)
    Likelihood to Renew
    5.8
    (4 ratings)
    Usability
    8.0
    (1 ratings)
    Availability
    8.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    Support Rating
    9.5
    (2 ratings)
    Online Training
    9.0
    (1 ratings)
    Implementation Rating
    9.5
    (2 ratings)
    User Testimonials
    Audiense
    Likelihood to Recommend
    Audiense
    When you start a strategy and want to discover how the audiense is composed, this is the first step to start exploring and then create your buyer personas with more details from other auxiliary tools (social listening, market research). Audiense is the best way to start exploring. It works better when you are dealing with big social media accounts when you want to explore audiences from a specific country or very specific interests. It’s good to import information from listening tools like Brandwatch to get better results about your audience.
    Incentivized
    Read full review
    Pros
    Audiense
    • Audiense is the best tool I have found for tie your tweets to changes in your followers. In essence, I can see when tweets are gaining or losing followers for my account.
    • Audiense also has great analytical tools like best time to tweet reports
    • Audiense also provide a very complete look at each person you follow or is following you. It helps to understand who the people are.
    Read full review
    Cons
    Audiense
    • For the USA, if Audiense.com is able to pull in the FULL spectrum of Acxiom data, then we have a truly splendid solution.
    • For the world, if Audiense.com is able to enrich an audience with PIPL, Apollo.io, and Full Contact API data, then we have the next iteration of this already amazing solution
    • As Audiense.com refines its SEMRush partnership, we will see advanced SEO unlink anything seen in past decades.
    • If Audiense.com were to integrate the full capabilities of Relationship Science ( relsci.com ), then we would, as salespeople, have the next iteration of the solution as a sales power tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Audiense
    I have been using it for a few years now and I still think it's a pretty competitive tool, although a lot of new interesting tools are coming on the market and I am always on the lookout for new solutions. If it keeps innovating, however, Audiense could stay relevant for some time to come
    Incentivized
    Read full review
    Usability
    Audiense
    The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
    Read full review
    Reliability and Availability
    Audiense
    I have never had an issue.
    Read full review
    Performance
    Audiense
    I have never had an issue.
    Read full review
    Support Rating
    Audiense
    Any questions we had were promptly answered.
    Read full review
    Online Training
    Audiense
    Pretty simple to start using. Have to do some self-study to learn more advanced features
    Read full review
    Implementation Rating
    Audiense
    Just a plug and play online tool
    Read full review
    Alternatives Considered
    Audiense
    I have used a few audience insight tools but I find Audiense has a large mix of data within one platform. For instance, IBM Watson, Demos, Social Listening, Hashtags. It is great to have a lot of insights about an audience in one place to have a holistic understanding.
    Incentivized
    Read full review
    Return on Investment
    Audiense
    • Definitely increased the value of my social intelligence data. Now I'm able to really understand who my audience is and this helps my clients think about them as real people instead of an anonymous group.
    • Time saved, being able to click a button and then have my audience generated within a couple of hours without me having to do anything else is invaluable.
    Incentivized
    Read full review
    ScreenShots

    Audiense Screenshots

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