Aurea List Manager vs. Intercom
Aurea List Manager vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Aurea LM | N/A | Lyris LM is unusual in that it is only available as an on-premise version. It is an enterprise platform and is used by some large brands. Lyris was acquired by Aurea, and the product rebranded as Aurea List Manager. | N/A | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
Aurea List Manager | Intercom | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Aurea List Manager | Intercom | |
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Top Pros |
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Top Cons |
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Email & Online Marketing |
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Reporting & Analytics |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Aurea List Manager | Intercom | |
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Small Businesses | VerticalResponse Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | VerticalResponse Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emma by Marigold Score 8.6 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aurea List Manager | Intercom | |
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Likelihood to Recommend | 6.0 (4 ratings) | 8.9 (251 ratings) |
Likelihood to Renew | 2.0 (1 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.7 (159 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | 5.0 (1 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | 5.0 (1 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Aurea List Manager | Intercom | |
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Likelihood to Recommend | Aurea | Intercom |
Pros | Aurea | Intercom |
Cons | Aurea | Intercom |
Likelihood to Renew | Aurea | Intercom |
Usability | Aurea No answers on this topic | Intercom |
Reliability and Availability | Aurea No answers on this topic | Intercom |
Performance | Aurea No answers on this topic | Intercom |
Support Rating | Aurea | Intercom |
Online Training | Aurea No answers on this topic | Intercom |
Implementation Rating | Aurea | Intercom |
Alternatives Considered | Aurea | Intercom |
Return on Investment | Aurea | Intercom |
ScreenShots | Intercom Screenshots |